IT Coordinator

1 week ago


Riyadh, Ar Riyāḑ, Saudi Arabia aljeel Medical Full time

Ensure customer satisfaction and contribute to service profitability. Support customers in all lab information technologies topics related with bioMérieux solutions in transversal projects with internal and external stakeholders considering validated procedures, local, legal & regulatory guidelines.

Responsibilities:

  1. Support Information Technology (IT) Laboratory workflow project with coordinating internal / external resources, installation and connection.
  2. Handle problem and troubleshooting capabilities (onsite and remotely).
  3. Contribute to new solution launch and implementation, as well as software updates.
  4. Contribute complex IT projects and provide technical/corrective action in full autonomy.
  5. Act as a referent in her/his field of expertise.
  6. Lead transversal complex IT Project (field & in house).
  7. Contribute and provide a strong understanding in major commercial projects.
  8. Act as a technical pillar for the subsidiary/cluster.
  9. Coach and/or consult with Application Specialist, System Engineer, Management, Global Customer Support, and Lab IT Support.

Qualifications:

  1. Bachelor/Master Degree in computer science. Experience / degree in biology, laboratory environment is a plus.
  2. 2/3-year experience as Lab/Medical Technology or equivalent experience.
  3. Customer and solution oriented (problem solving & decision making).
  4. Ability to understand complex customer environment.
  5. Updated with market latest technologies.
  6. Ability to work in full autonomy.
  7. Good communication and ability to work in a multi-disciplinary team.
Seniority level

Entry level

Employment type

Full-time

Job function

Customer Service, Information Technology, and Other

Industries

Medical Practices and Hospitals and Health Care

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