Retail Account Manager

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

Job ID: 2887990 | Souq.com for E-Commerce LLC

Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.

Job Description

We are seeking a passionate, experienced and analytical business professional based in Egypt, with great attention to detail and ability to effectively prioritize and multi-task. The Retail Account Manager will be primarily responsible for:

  1. Managing vendors at scale across multiple Middle East countries (Egypt, Kingdom of Saudi Arabia, UAE) with help of tools and automation;
  2. Improving business terms and driving business growth for vendors at scale;
  3. Working closely with cross-category teams and drive operational improvements in vendor-management processes;
  4. Owning vendor communication and relationship to drive vendor self-sufficiency in long-term.

The candidate should have experience in analyzing opportunities for systematic improvements in business management functions and building strong processes and SOPs to drive process-improvements. He/She should be comfortable managing multiple responsibilities within a fast-paced environment and preferably with experience in e-commerce.

The successful Retail Account Manager:
  • Manages day to day business relationship, and proactively and autonomously negotiates costs, promotional opportunities, and other business inputs with vendors.
  • Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
  • Conducts vendor analysis and makes recommendations for initiatives that optimize for business growth.
  • Uses data to identify trends, opportunities and risks and translate those insights into actions to drive long-term growth.
  • Coordinates cross-functional teams, and communicates with internal and external stakeholders, while meeting tight deadlines.
  • Identifies opportunities for systematic process improvement and drives those improvements at scale.
Language Requirements

English & Arabic

BASIC QUALIFICATIONS
  • 2 to 4 years of sales or account management experience
  • 2 to 4 years of Vendor Management and client facing roles experience
  • Experience with Excel
  • Experience analyzing data and best practices to assess performance drivers
PREFERRED QUALIFICATIONS
  • Experience analyzing key open issues and resolution metrics for each of the managed accounts
  • Experience in relationship management within technology, start-ups, or SaaS Platforms

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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