Senior Services Sales Engineer
4 days ago
Job Description - Senior Services Sales Engineer - SP - Central (009ALU)
Senior SP Services sales engineer will be accountable for the promotion and sales of a broad range of technical services including maintenance contracts, renovation of data centers, replacement of SE and/or competitors installed base, upgrade services, and digital services of all major manufacturer's IT equipment installed at the customer's site.
He will also be accountable for the selling of turnkey projects ranging from simple replacement of equipment to fully engineered solutions.
Responsibilities:- Develops account profiles and executes the sales plan.
- Applies market and account skills necessary for dealing with specific target audiences.
- Identifies and contacts potential customers or prospects, either existing or new.
- Secures customer satisfaction overseeing all ongoing activities with the customer (orders, delivery).
- Utilizes sales management tools for sales funnel management and for account planning.
- Provides monthly forecasts and summaries in a timely manner.
- Participates in the preparation of analysis and reports on field service performance.
- Prepares sales quotations and proposals with the help of the quotation team in respect of FS expected margin.
- Works closely with Inside Service Sales Representatives and the BU account manager to maximize business opportunities.
- Educates customers on all SE products and services with special attention on recurring and digital offers.
- Coordinates and/or attends trade shows and marketing/sales seminars as needed.
- Bachelor Degree in Electrical Engineering or IT Engineering.
- Minimum 5 years of working experience in IT infrastructure companies or SE (APC) partners.
- Good background in IT infrastructure equipment (UPS and all data center components).
- Knowledge of services in installed based business.
- Arabic native with excellent command in English.
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