موظف مركز خدمة عملاء Call center Agent

بطاقة الوظيفةموظف خدمة عملاء - كول سنترتتمثل إحدى المهام الرئيسية لهذا الدور هي تحقيق رضا العملاء، من خلال دعمهم ومساعدتهم على حل أعبأهم مشاكل.البكالوريوس في تخصصات الإدارة أو التقنيات أو...

موظف خدمة عملاء - كول سنترهو الشخص المسؤول عن تقديم الدعم والمساعدة للعملاء عبر الهاتف أو وسائل الاتصال الرقمية الأخرى. يعمل كحلقة وصل بين الشركة والعملاء، حيث يقوم بالرد على استفساراتهم، حل...

Job DescriptionAs a Customer Experience Director at Emdad Al Khebrat, you will be responsible for developing and implementing strategies to drive customer loyalty and retention. You will lead a team of call center agents and collaborate with cross-functional teams to resolve complex customer issues.Key ResponsibilitiesDevelop and implement customer...

About the job Customer Service Representative / ممثل خدمة عملاءKey Responsibilities:Provide exceptional customer service to clients and customers via phone, email, and chatAnswer customer inquiries and resolve complaints in a timely and professional mannerEscalate complex issues to the appropriate team members for resolutionMaintain accurate and...

Job SummaryEmdad Al Khebrat is seeking a highly motivated Call Center Operations Coordinator to join our team in Jeddah. The successful candidate will be responsible for coordinating and managing the day-to-day activities of our call center operations.Main Responsibilities:Coordinate and manage the scheduling of agents, including shift planning and time-off...

Get AI-powered advice on this job and more exclusive features.Relevant Experience:Relevant experience in Call Center / Customer experienceBased in JeddahAvailable on short noticeSkills:Management of agents team performanceSeniority LevelAssociateEmployment TypeFull-timeJob FunctionInformation Technology and Customer ServiceIndustriesHuman Resources...

About the RoleWe are seeking a highly motivated and experienced Operations Supervisor to join our call center team in Jeddah, Saudi Arabia. The successful candidate will be responsible for overseeing the daily operations of the team and ensuring that customers receive exceptional service.Key ResponsibilitiesSupervise a team of call center agents to ensure...

Job Based in Jeddah (Only Saudi Nationals)Responsibilities:Call/Casa monitoring and evaluation.Timely feedback to agents.Variance reporting.Call taking.Ensuring implementation of action plan.Tracking compliance of corrective actions.Ensuring compliance of monitoring and feedback process by meeting audit targets.Ensuring low variation in...

Job Title: Call Center OperatorJob Overview:We are seeking a friendly, efficient, and reliable Call Center Operator to join our team. The ideal candidate will be the first point of contact for customers, handling inbound and outbound calls to provide excellent customer service. As a Call Center Operator, you will play a key role in ensuring customer...

We are seeking a highly skilled and motivated Phone Support Specialist to join our team at IFAS. As a key member of our customer service team, you will play a vital role in ensuring customer satisfaction by resolving issues, answering inquiries, and processing orders in a timely and professional manner.Main ResponsibilitiesHandling Calls: Respond to customer...

At مركز بداية العلاج الطبيعي الطبية, we prioritize patient-centered care and strive to deliver exceptional outcomes.We are seeking a qualified Physical Therapist to join our team, who shares our commitment to excellence and possesses a passion for delivering high-quality care.Patient-Centered Approach: Focusing on individualized...

In the role of Physical Therapist at مركز بداية العلاج الطبيعي الطبية, you will have the opportunity to make a real difference in the lives of our patients.The successful candidate will be responsible for providing high-quality care, utilizing evidence-based practices to improve patient outcomes.Patient-Centered Care: Delivering...

Our CompanyEmdad Al Khebrat is a leading organization in the region, committed to delivering exceptional customer experiences. We are seeking a highly motivated and experienced Customer Service Manager to join our call center team in Jeddah, Saudi Arabia.Key ResponsibilitiesManage a team of call center agents to achieve high performance standards.Develop and...

Job ProfileWe are seeking a Performance Improvement Representative to join our team in Jeddah. The successful candidate will be responsible for analyzing and improving call center performance.Main Responsibilities:Analyze call recordings to identify trends and patterns, providing actionable insights to improve agent performance.Collaborate with the training...

Roles and responsibilities The Customer Experience Agent ensures a positive, customer-first experience by handling calls efficiently, optimizing revenue, and addressing concerns professionally. Responsibilities include communicating flyadeal policies, accurate data entry, resolving complaints, and supporting flight disruption management. Agents maintain...

Company OverviewEmdad Al Khebrat, a leading organization in the region, seeks to hire a skilled Customer Service Manager to lead our call center team. As a critical member of our operations, you will be responsible for ensuring exceptional customer experiences and driving business growth.Key ResponsibilitiesManage a team of call center agents to achieve high...

الإطار العام للوظيفةنحتفظ بمسؤولية فريدة في نوعها وهو توفير أفضل خدمة لعملائنا.تحتوي هذه الوظيفة على مسؤوليات متكاملة -المساهمة في تحسين التصميم الداخلي والخارجي للمبنى.-التأكد من تقديم المركز...

Job DescriptionWe are looking for a Quality Assurance Analyst to join our team in Jeddah. The successful candidate will be responsible for ensuring the highest level of quality in our call center operations.Main Responsibilities:Design and implement quality control processes to monitor and evaluate agent performance.Conduct regular audits to ensure...

Job OverviewAt Emdad Al Khebrat, we are seeking a skilled Customer Experience Specialist to join our team in Jeddah. This role is responsible for monitoring and evaluating call center performance, ensuring timely feedback to agents, and identifying areas for improvement.Key Responsibilities:Develop and implement effective quality control processes to ensure...

Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.Job Title: Reservations Sales AgentDepartment: ReservationsReporting to: Cluster Revenue and Distribution ManagerAbout UsWelcome to the next generation of hospitality excellence. We're on a mission to recruit the finest in our...