Front Office Supervisor
5 days ago
Job Title: Front Office Supervisor
Location: Jeddah, Saudi Arabia
Vacancy: 1 Vacancy
We are seeking a professional and customer-focused Front Office Supervisor to join our team. As the face of our organization, you will play a crucial role in ensuring exceptional guest experiences while leading and supporting our front office team.
Responsibilities:- Oversee daily front office operations, including check-ins, check-outs, guest inquiries, and billing procedures.
- Lead, train, and motivate the front office team to maintain high standards of customer service.
- Manage room inventory, maximize occupancy rates, and monitor front office performance metrics.
- Resolve guest complaints and collaborate with other departments to coordinate guest services.
- Implement and maintain standard operating procedures for the front office.
- Ensure compliance with hotel policies, safety regulations, and local laws.
- Handle financial transactions and maintain accurate records.
- Proven experience as a Front Office Supervisor or in a similar hospitality role.
- Strong leadership, communication, and customer service skills.
- Fluency in English and Arabic.
- Excellent problem-solving and multitasking abilities in a fast-paced environment.
- Proficiency in hotel management systems and industry best practices.
- Detail-oriented with strong organizational and financial management skills.
- Ability to ensure compliance with hotel policies and local regulations.
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