Unit Lead IT Service Desk

2 months ago


Riyadh, Saudi Arabia ASMO Full time
  • The role holder will have knowledge of the principles and practices related to the IT Service Desk discipline. They will be tasked with determining the course of action based on established principles and modifying existing processes and methods. In some instances, they may even guide these principles and demonstrate an understanding of how these principles relate to other functional domains.
  • Contribute to the development and execution of the Infrastructure & Service Operations department’s short to mid-term strategic plan to ensure alignment with the Infrastructure & Service Operations department’s strategic priority, and corporate goals by leading the IT Service Desk unit.


  • Riyadh, Ar Riyāḑ, Saudi Arabia ASMO Full time

    The role holder will have knowledge of the principles and practices related to the IT Service Desk discipline. They will be tasked with determining the course of action based on established principles and modifying existing processes and methods. In some instances, they may even guide these principles and demonstrate an understanding of how these principles...

  • Manager, Service Desk

    2 weeks ago


    Riyadh, Saudi Arabia King Faisal Specialist Hospital and Research Centre Full time

    supporting and leading the implementation of the long-term vision of the Service Desk Section and for leading all activities and staff within this Section. Leading the Section that serves as the “one-face” of HITA to the broader organization. This job develops and delivers proactive and innovative services designed to achieve high customer satisfaction...

  • Manager, Service Desk

    2 weeks ago


    Riyadh, Ar Riyāḑ, Saudi Arabia King Faisal Specialist Hospital and Research Centre Full time

    supporting and leading the implementation of the long-term vision of the Service Desk Section and for leading all activities and staff within this Section. Leading the Section that serves as the "one-face" of HITA to the broader organization. This job develops and delivers proactive and innovative services designed to achieve high customer satisfaction both...

  • Service Desk Analyst

    2 weeks ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Wipro Full time

    We are currently hiring for Service Desk Analyst role in Riyadh, KSA.We are looking for Arabic Speakers for this opportunity. Job summary:The Service Desk Analyst is responsible for providing first-line technical assistance to customers, relating to both company-supported and military specification computer applications and platforms. Response to queries...


  • Riyadh, Saudi Arabia Wipro Limited Full time

    Riyadh, Saudi Arabia - Tech Hiring - 3080728 **_Role Purpose_** - The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives_ **_Do_** - **Be responsible for primary user support and customer service** - _Learn fundamental...

  • Service Desk Analyst

    2 months ago


    Riyadh, Saudi Arabia Wipro Limited Full time

    Overview: **_ Role Purpose_** - The purpose of this role is to the first point of contact for theB2B users who call Wipro Service Desk to troubleshoot appropriate enduser issues in line with Wipro’s Service Desk objectives_ **_ Do_** - ** Be responsible for primary user support and customer service** - _ Learn fundamental operations of commonly-used...


  • Riyadh, Saudi Arabia Wipro Limited Full time

    Overview: **_ Role Purpose_** - The purpose of this role is to the first point of contact for theB2B users who call Wipro Service Desk to troubleshoot appropriate enduser issues in line with Wipro’s Service Desk objectives_ **_ Do_** - ** Be responsible for primary user support and customer service** - _ Learn fundamental operations of commonly-used...

  • Service Desk Agent

    4 weeks ago


    Riyadh, Saudi Arabia Masader Full time

    Masader is looking for a Service Desk Agent to be placed for one of the clients based in KSA Riyadh Role : Service Desk Agent CService Desk - Assign all work assignments, commit the team to the work, manage the quality of the work and drive the people management activities within the team. COVID-19 considerations: yes

  • Service Desk Agent

    2 weeks ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Masader Full time

    Masader is looking for a Service Desk Agent to be placed for one of the clients based in KSA RiyadhRole : Service Desk AgentCService Desk - Assign all work assignments, commit the team to the work, manage the quality of the work and drive the people management activities within the team.COVID-19 considerations:yes


  • Riyadh, Ar Riyāḑ, Saudi Arabia ROSHN Full time

    Setting up and testing new hardware to ensure it works correctly Installing and configuring software on computers Addressing user requests and issues Logging all service desk communications and document issue resolution using an ITSM system

  • Service Desk Manager

    2 weeks ago


    Riyadh, Ar Riyāḑ, Saudi Arabia CNTXT Full time

    Join and manage our Service Desk where your leadership skills and technical expertise will be vital in creating a world-class cloud support center, ensuring high levels of customer satisfaction. Riyadh Cloud Full-Time Intermediate What we're looking forWe're searching for a dynamic and experienced professional with a firm understanding of cloud...


  • Riyadh, Saudi Arabia ROSHN Full time

    Setting up and testing new hardware to ensure it works correctlyInstalling and configuring software on computersAddressing user requests and issues Logging all service desk communications and document issue resolution using an ITSM system

  • Asstmgr-front Desk

    3 weeks ago


    Riyadh, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 23073089 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Riyadh Northern Ring Road, Olaya Street, Al Murooj District, Northern Ring Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level...

  • IT Help Desk

    3 weeks ago


    Riyadh, Saudi Arabia Fircroft Arabia Full time

    As a Service Desk Analyst you will play a crucial role in delivering exceptional IT support services to clients in Saudi Arabia. Your primary responsibilities will include: **1. L1 Service Desk Support**: - Address and resolve user issues in a timely and customer-friendly manner. - Document all service desk interactions and resolutions accurately. **2. IT...

  • IT Help Desk

    2 weeks ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Fircroft Arabia Full time

    As a Service Desk Analyst you will play a crucial role in delivering exceptional IT support services to clients in Saudi Arabia.Your primary responsibilities will include:1.L1 Service Desk Support: Address and resolve user issues in a timely and customerfriendly manner. Document all service desk interactions and resolutions accurately.2.IT Infrastructure...


  • Riyadh, Saudi Arabia Innovative Contractors for Advanced Dimensions (ICAD) Full time

    The Role - Acting as a single point of contact to support service users and customers reporting issues, requesting information, access, or other services, for all users in RAC, KKIA and outsiders - Identify and diagnose issues and problems - Categorize and record reported queries and provide solutions on L1 support - Advise users on appropriate course of...

  • Front Desk

    2 weeks ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Stella Stays Full time

    Stella Stays - Who are we?Stella Stay is a UAE proptech start-up with a vision to create the future of living and hospitality. We offer branded residences and suites that are beautifully designed, thoughtfully equipped, and a seamless digital guest experience.Established in 2019, Stella Stays is present and growing rapidly in major cities across the Middle...

  • Front Desk Agent

    2 weeks ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Riyadh Airport Marriott Full time

    Main Tasks for Front Desk Agent:Greeting Guests: Welcome guests with a warm and friendly demeanor upon their arrival.- Check-In/Check-Out: Efficiently handle the check-in and check-out process, ensuring all guest information is accurately recorded.- Reservations Management: Manage room reservations, including processing new bookings, modifications, and...

  • Front Desk Manager

    2 weeks ago


    Riyadh, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24018688 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Riyadh, AlHada Area, Mekkah Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front...

  • Front Desk Officer

    3 weeks ago


    Riyadh, Saudi Arabia Robbert Murray & Associates Full time

    We are now hiring & now looking for a Front Desk Officer based in Riyadh, KSA to support Sr Management & team in the office. Our client is a leading independent water producer in Saudi Arabia. Requirements are as below; *Arabic Speaker is a must with at least 4-5 years of experience in the same role. *Strong attention to detail and ability to...