Customer Service Representative

5 days ago


Jeddah, Saudi Arabia HILTI Full time

WHAT IS THE ROLE?
- Information on delivery conditions and prices
- Stock status information
- Professional sales via telephone
- Active sales promotion: cooperation with our other sales channels
- Realization of orders (incl. picking up of machines for service, supply and depreciation of goods for consumption from Van Stock)
- Check of uncovered orders
- Issuing copies/ copies of invoices
- Tracking of shipments
- Transport security - organized forwarding
- Solving customer complaints, recording ZPZ documents
- Feedback to customer and salesforce
- Communication with logistics
- Database care
- Compliance with OSH rules.

WHO IS HILTI?

Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.

WHAT DOES THE ROLE INVOLVE?

Scope: Anchor job in Customer Service for Inbound, Outbound, and Customer Care Handling in an MO or Region.

**Yearupon year we are recognized as one of the top 'Great Place to Work' employers,both globally and locally. And when you meet us you'll understand why. We havea diverse team of people with a variety of nationalities, backgrounds andexperiences. Success at Hilti is down to teamwork and ability, no matter whereyou’re from**

***

WHAT DO WE OFFER?

We will give you everything you need to excel in your role, including ongoing training and lots of responsibility from the start. In return, for your exceptional performance and consistent results, you will receive one-to-one career mentoring, as well as exciting opportunities to broaden your role and potentiality.

WHAT YOU NEED IS:

- Bachelor in related field
- 1-2 Year of experience in Customer services
- Advance English language

WHY SHOULD YOU APPLY?

We have a diverse team of people with a variety of nationalities, backgrounds and experiences. Success at Hilti is down to teamwork and ability, no matter where you’re from.

As part of your interview process, we’ll take you on a day-in-the-life ‘field ride’ to give you a feel for the job and the caliber of our people. We’ll also pay for your travel to the interview. Tempted to apply? Press the ‘



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