Customer and Creator Experience Specialists

5 months ago


Riyadh, Saudi Arabia Sawaid Full time

**We are Hiring "Customer and Creator Experience Specialists ( Account Manager)" for a Shopping And Sntertainment Company.**:
**Background**:
**.**Role**: Entertainment Providers.

**Location work in Riyadh.**

**Responsibilities and Duties**:
**The position involves**:

- Supervises the development of advertising concepts and the implementation of marketing strategy.
- Serves as a liaison between the creators, the team, and other departments.
- Create strategies for increasing client satisfaction and loyalty.
- Handle client feedback and complaints.
- Provide clients with reports on their advertising initiatives.
- Work with content providers to ensure they are aware of the ad requirements and marketing strategy.
- Work to ensure that creators have a great experience throughout the ad creation and execution process.
- Handle creator feedback and concerns.

**Education, Knowledge, and Skills**:
**The Position requires the following**:

- More then 2 year of experience in customer service, account management.
- A bachelor's degree in a related discipline or comparable practical experience is required.
- Fluent in English, Strong written and vocal communication abilities, as well as the ability to communicate difficult concepts in a clear and succinct manner.
- Excellent problem-solving abilities and the capacity to think strategically are required to give effective answers.
- Approachable and customer-focused, with a genuine desire to help and support others.
- Excellent organisational abilities and the capacity to manage several priorities in a fast-paced setting are required.
- Knowledge of customer support software and tools (for example, help desk systems and live chat software).
- Knowledge of social media platforms and online networks.



  • Riyadh, Saudi Arabia Designlab Experience Full time

    As a Content Creator/Program Curator you will be setting the final activation proposed within the structure and curate the journey of each activation. A large part of the role is collecting information from different sources, including the client to gather content for the activation. You will liase with the awarded content agency to coordinate and organise...

  • Content Creator

    7 months ago


    Riyadh, Saudi Arabia Dermazone Full time

    **Company Description** Dermazone Trading L.L.C. one of the leading cosmeceutical companies in the region. Our cosmetic and health care products are found in **professional clinics**, Pharmacies and homes throughout Saudi Arabia and we are proud to help healthcare providers to enrich thousands, perhaps millions of people to feel better. **Role...

  • Content Creator

    5 months ago


    Riyadh, Saudi Arabia Local Riyadh Full time

    We are seeking a talented and creative Content Creator who possesses a strong command of basic design skills, understands how to effectively engage with Gen Z audiences, and excels at visually-driven copywriting. As a Content Creator, you will be responsible for producing engaging content that resonates with our target audience across our digital platforms....


  • Riyadh, Saudi Arabia ESL FACEIT Group Full time

    At **EFG** (ESL FACEIT Group) we create worlds beyond gameplay, where players and fans become a community. We pride ourselves in having a corporate social responsibility which is that “IT’S NOT GG, UNTIL IT’S GG FOR ALL”. Our passion, craft, and DNA are aligned to create and shape the world of esports, gaming tournaments, leagues, events, and...

  • Content Creator

    5 months ago


    Riyadh, Saudi Arabia Calo Full time

    **About Calo** Calo is an app providing personalized meal plans for busy people through nutritional algorithms, built with love by chefs, nutritionists, and software engineers. Launched in Bahrain in 2019, we have since expanded to 5 countries in the region, delivered millions of meals to our customers, and launched our very own Grab & Go Cafe...

  • Content Creator

    5 months ago


    Riyadh, Saudi Arabia Kitopi Full time

    Kitopi is the world’s leading tech-powered multi-brand restaurant. With a mission to satisfy the world’s appetite, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the food market by helping brands to grow and scale, both in the delivery and dine-in space. Launched in Dubai, UAE in January 2018, Kitopi has...


  • Riyadh, Saudi Arabia Enma Security Trading Company Full time

    **Digital Marketing Specialist** **Responsibilities** - Content creator. - Manage, analyze and develop social media accounts professionally. - Planning, creating, managing, analyzing and improving sponsored ads on social media and Google. - Search engine optimization (SEO) and appear in the first results. - Managing and developing the content of the website...


  • Riyadh, Saudi Arabia Niceone Full time

    **Customer Service Specialist duties and responsibilities**: - Informing customers about products and services - Responding to customer questions - Resolving customer complaints - Suggesting solutions for common problems - Preparing documents and reports - Updating customer database - Training new customer service agents - Collaborating with the management...


  • Riyadh, Saudi Arabia LAWAZEM Full time

    LAWAZEM is seeking a highly motivated and customer-focused individual to join our team as a Customer Care Specialist. As a Customer Care Specialist, you will be the primary point of contact for our customers, providing assistance, resolving inquiries, and ensuring a positive customer experience. This is an exciting opportunity to join a reputable company and...


  • Riyadh, Saudi Arabia Enma Security Trading Company Full time

    **Digital Marketing Specialist** **Responsibilities** - Content creator. - Manage, analyze and develop social media accounts professionally. - Increase the number of followers and interaction on social media accounts - Planning, creating, managing, analyzing and improving sponsored ads on social media and Google. - Search engine optimization (SEO) and...


  • Riyadh, Saudi Arabia Qoyod Full time

    Customer Success Specialist Job Summary: **Responsibilities**: **Requirements**: Bachelor of Accounting, Professional in English language skills, 1 year experience with customer service. Job ID 194


  • Riyadh, Saudi Arabia Sawaid Full time

    We are seeking an ambitious and enthusiastic Communication Specialist to contribute to the success of a well-known organization in the entertainment providers industry by crafting engaging narratives and promoting meaningful relationships with internal as well as external stakeholders. **Background**: **Role**: Communication Specialist **Location**:Riyadh,...


  • Riyadh, Saudi Arabia Soum Platform Trading Company Full time

    **Responsibilities**: - Identify customer needs and help customers use specific features - Update our internal databases with information about technical issues and useful discussions with customers - Monitor customer complaints on social media and reach out to provide assistance - Share feature requests and effective workarounds with team members - Follow...


  • Riyadh, Saudi Arabia 3days Personal Training Gym Full time

    Customer Service Specialist Responsibilities: Welcome visitors and members to the studio, answer phones. and assist the front desk with various administrative tasks Maintain long-term clientele and grow the gym's membership base through sales, new member onboarding, and excellent customer service Manage and organize marketing efforts both within and...

  • Content Creator

    6 months ago


    Riyadh, Saudi Arabia Atlas Crisis Management Full time

    For more than three decades, UAE-based ATLAS Group has built a solid reputation for delivering solutions that works and that can be relied on in the most demanding situations. It provides industry leading technologies, highly secured telecommunications and a comprehensive range of security solutions. These solutions support entities that provide safety to...


  • Riyadh, Saudi Arabia RedBox Technologies Full time

    RedBox Technologies, a leading logistics company in Saudi Arabia, is seeking a passionate and customer-focused Customer Experience Manager to join our team. RedBox Technologies is revolutionizing the way parcels are sent, received, and returned through our innovative smart locker solutions. We are committed to providing exceptional customer service and...


  • Riyadh, Saudi Arabia Devoteam Full time

    Devoteam is a leading consulting firm focused on digital strategy, tech platforms and cybersecurity. By combining creativity, tech and data insights, we empower our customers to transform their business and unlock the future. With 25 years’ experience and more than 8,500 employees across Europe, the Middle East and Africa, Devoteam promotes responsible...


  • Riyadh, Saudi Arabia Devoteam Full time

    Devoteam is a leading consulting firm focused on digital strategy, tech platforms and cybersecurity. By combining creativity, tech and data insights, we empower our customers to transform their business and unlock the future. With 25 years’ experience and more than 8,500 employees across Europe, the Middle East and Africa, Devoteam promotes responsible...


  • Riyadh, Saudi Arabia Foodics Full time

    **Who Are We❓** We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully...


  • Riyadh, Saudi Arabia Afaq Q Tech General Trading Full time

    Excellent written and verbal communications skills with an ability to interact with senior stakeholders. - Bar-raising stakeholder management and organization skills. Track record of working with senior stakeholders. - Ability to get hands dirty in the detail but can also see the bigger picture. - Ability to effectively manage multiple workstreams at the...