Enterprise Presales Engineer

3 weeks ago

Riyadh, Saudi Arabia Infobip Ltd Full time

At Infobip we dream big. We value creativity, persistence and innovation, passionately believing that it is through teamwork that we can all reach greater heights. Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip’s platform is used by almost 70% of the population, making it the largest network of its kind and the only full-stack cloud communication platform (cPaaS) globally.

Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.

The main purpose of Sales Engineering is to support and co-lead the sales process by providing technical knowledge, designing and delivering solutions, and consulting on technical aspects of opportunities to ensure smooth integration and end-to-end solution positioning between clients and Infobip.

Sales Engineers can act as technical consultants, and agents of transformation; bridging the gap between business and technology, helping clients get the most of out Infobip solutions and technology

Main Responsibilities
- Provide full technical ownership and support to sales and account teams starting with discovery till closure of opportunities
- Identify opportunities to monetize professional services and help drive successful delivery of implemented solutions
- Collect technical requirements, challenges and identify integration points within engaged projects
- Design and present high-level technical solutions for customers, and help translate technical challenges to business value solutions using Infobip platform, solutions and technology
- Take lead on client demos, presentations and POCs, covering business use cases and industry best practices
- Handle security questionnaires and all compliance issues with related industries in accordance with applicable regulations and standards, with the help of specialized security & compliance teams
- Have an understanding of market requirements, challenges and trends and provide feedback to steer the development of products’ features
- Mentor, coach and train junior team members and newcomers to help grow team capabilities

More about you:

- You have 3+ years’ experience in a similar role, and you are passionate about emerging technology trends
- Bachelor or Master degree in engineering, computer science or technology, or any equivalent degree
- You have strong technical background and passion for IT and technology (ideally first experience in SaaS / CPaaS).
- Have a strong skill set in APIs and web service technologies;
- A problem solver mindset; you can find innovative solutions to solve client problems
- You take proactive and creative approach to attend to clients’ needs (even if they are sometimes not aware of those needs).
- You are able to present products, solutions and ideas with ease, confidence and persistence.
- You speak fluently to clients, partners and colleagues alike, and have great command of English.
- You are a highly motivated self-starter, who is hungry to win, always looking to push own limits.
- You prefer a collaborative, fast-paced and entrepreneurial work environment.

Why our employees choose us (and stay)?
- Awesome clients - We serve and partner with the majority of the leading mobile operators, OTTs, brands, banks, social networks, aggregators and many more. You can look forward to working with the likes of Vodafone, Whatsapp, Uber, BlaBlaCar and many more.
- Opportunity knocks. Often. - Being a part of a growing company in a growing industry - we challenge you not to grow Whether it’s horizontal, vertical, or angular, we want to support the path that you want to carve.
- Learn as you grow - Starting from the Academy as an onboarding program, to internal education, education resources, e-learning to external education, we invest heavily in employee learning and development.
- Connect globally. - Work with people from all over the world. We put the “global” in globalization.
- Infobip employees are people with diverse backgrounds, characteristics, and experiences that share the same passion and talent that helps us achieve our mission. That's why Infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer._
- All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status, or any other part of one's identity._

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