Customer Support Engineer

As a **Customer Support** for a bulk SMS company, your role would involve a combination of customer engagement, technical support, and sales support activities. Here's a general description of the responsibilities you might have in such a position: **Key Roles & Responsibilities**: - Serve as a primary point of contact for existing customers, providing...

As a **Customer Support** for a bulk SMS company, to be responsible and accountable for the smooth running of the computer systems within the limits of requirements, specifications, costs and timelines. You will supervise the implementation and maintenance of the company’s computing needs position: **Key Roles & Responsibilities**: - Serve as a primary...

**Purpose**: chat, or in-person to provide support and information on Lucidya's products. Ensure that appropriate actions are taken to resolve customers problems and concerns by processing Internal complaints, bugs, and issues related to our products. To excel in this role, you should be excellent in verbal and written communication. You are expected...

**About Maintech and the Role**: We have 1 opening for a Customer Engineer. We are looking for self-motivated, dedicated individuals who are ready to put their technical skills to work in a fast-paced, customer focused environment. Utilizing their technical knowledge, they will have the responsibility of responding to customer calls in a timely and efficient...

**AlGooru is hunting for the next generation of CX talents!** **We’re looking for a Customer Support Representative** **A bit about us** **Main responsibilities** - Managing customer queries and complaints - Processing modifications for deals and escalate complaints across a number of communication channels - Building a healthy relationship between...

**AlGooru is hunting for the next generation of CX talents!** **We’re looking for a Customer Support Representative** **A bit about us** **Main responsibilities** - Managing customer queries and complaints - Processing modifications for deals and escalate complaints across a number of communication channels - Building a healthy relationship between...

**PURPOSE** The Customer Solutions Engineer is a product ambassador, an educator, and a customer ‘growth hacker’; he or she will have the opportunity to provide consultation, webinars, and even produce articles on the usage of the product. The Customer Solutions Engineer is the product’s ‘first face’ to the world and is the ‘voice of the...

**Job Information** **Job Title**: Agent - Call Center and Customer Support **Department Name**: Marketing and Customer Support **Job Summary** Complete customer service tasks that ensure customers have the information and assistance they need and maintain the company’s positive reputation. **Primary Duties & Responsibilities** - Take customer calls...

**Hiring for Customer Services Support - Riyadh, KSA.** **Eligibility Criteria: Only European Citizens Required.** **Duties and Responsibilities**: 1. Responding to Customer Inquiries: Promptly address customer queries related to water services, billing, and account information. 2. Handling Complaints: Investigate and resolve customer complaints regarding...

Category: IT/Networking/Hardware Industry: Defense / Aero City/Country: Riyadh, Saudi Arabia Location: Saudi Arabia **Position: Support & Maintenance Engineer** **Location**:Saudi Arabia Riyadh **Duration**:24 Months Renewable **Mobilization**:ASAP **Within this context, we are looking for a support & maintenance engineer based in Riyadh KSA able to...

Unox, market leader in the production of high-end ovens, certified as a Great Place to Work® in Italy for the seventh year in a row, is looking for a Customer Relationship Management Support to join the Customer Experience Team at the Unox Arabia site. **Principal activity**: - Developing UNOX customers by acquiring new contacts and proposing our products...

Avamels Printing Solutions is seeking a dedicated **IT Support Engineer** to join our team in Riyadh. We value diversity and believe that a variety of backgrounds and experiences make our team stronger. At Avamels, we are committed to working hard, having fun, and making history together. **Why Join Us?** - **Opportunities for Growth**: Manage build and...

We are currently seeking a **Technical Support Engineer** to join our team at **ZIWO - KSA Team**.** About ZIWO: **ZIWO** connects users across 145 countries, including the GCC, enabling instant expansion into new markets. **Technical/Interpersonal Competencies**: - Knowledge of Object-Oriented Programming (OOP) - Outstanding customer-service skills and a...

GenO Advanced Support Engineer -230003TY **Applicants are required to read, write, and speak the following languages***: English, Arabic **Detailed Description and Job Requirements** As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer...

Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. We’ve evolved Fanatical Support to encompass the entire customer journey — providing Fanatical Experience from first consultation to daily operations. Our passionate experts combine the power of proactive, always-on...

Introduction Bühler Group in Riyadh, Saudi Arabia is looking for a passionate engineer to join our Customer Service team as a Customer Service Engineer Trainee. This is a fixed two years on the job-training program to develop you to a fully trained Bühler Service Engineer with exciting and rewarding career opportunities. Diversity Tasks - During this on...

**Mozn is the leading AI solutions and product firm and a trusted analytics partner for the largest corporate and government organizations in the region. Through our work and proprietary technology in Risk and NLU, we transform the way our clients work and build long-lasting institutional AI knowledge within Mozn and the region.**: **As a Technical Support...

Req ID:455947 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter...

Job Advert **Process Support and Engineering Manager** **Riyadh** **Competitive salary and benefits package on offer** **About the Role** As our Process Support and Engineering Manager you will be critical in ensuring that the processes are delivered and supported throughout the lifecycle of the product or process. You will maintain both new and...

**Responsibilities**: - Take ownership of customer issues reported and see problems through to resolution. - Research, diagnose, troubleshoot and identify solutions to resolve customer issues. - Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams. - Provide prompt and accurate feedback to customers. -...