Customer Service Lead

Rentokil Initial Plc is a FTSE 50 global leader in support services, operating in c.80 countries and employing around 40,000 people.Voted a Management Times top 25 most admired company, we’re a business services company known for protecting people and enhancing lives worldwide **Job Description**: Ensure that Net Promoter Score (NPS) outbound call KPIs is...

Establishing customer service policies and standards and supervising their implementation. - Managing the customer service department within the facility. - Directing the customer service team to assist and advise customers, and directly preparing questionnaires to measure the level of customer satisfaction, implementing these questionnaires, and collecting...

We are looking for a Customer Service Representative **Customer Service Responsibilities list**: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide...

Job description A Customer Service Specialist is the first point of contact for any customer who has a question or an issue with a product or service the company sells. They have many responsibilities like answering inbound phone calls, addressing customers’ questions about products and services, and processing payments or...

Essential - A high school diploma is sufficient but preferably with bachelor’s degree. - Previous customer service experience is preferred. - Previous point of sale system experiences an asset, but not required **Skills**: - Proven problem-solving ability: effectively identifying, analysing, following through and resolving issues and a proven ability to...

**Leading the future in luxury electric and mobility** - At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility. - We plan to lead in this...

**About Urban Company -** Urban Company is a fulfillment-led marketplace for home services. We believe we are changing the way the world experiences home services. Whether it is home cleaning, handymen, flatpack furniture assembly, gardening, or any other home service, our promise to consumers is quality services, at a fixed price and at a time convenient...

**About Urban Company -** **ONLY FOR SAUDI NATIONALS** Urban Company is a fulfillment-led marketplace for home services. We believe we are changing the way the world experiences home services. Whether it is home cleaning, handymen, flatpack furniture assembly, gardening, or any other home service, our promise to consumers is quality services, at a fixed...

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds. As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life...

We are looking for a female **Customer Service** to join us at **Samara Trading Group**. **Experience**: 0-3 years of experience.

Ref: JO-2212-110573 | Negotiable | Location:Riyadh, Saudi Arabia | Added:01/05/23 Quest Search and Selection have partnered with one of the leading Sports Brand for a Arabic Speaking Customer Service Specialist to join their Ongoing Expansion plans in Riyadh,Saudi Arabia. **Requirements**: - 3-5 Years of Experience - Knowledge of SAP - advance SD module...

Reporting Line: Chief Customer Experience and Marketing Officer. Role Purpose: To direct the development and implementation of Customer service strategy, plans, policies, and procedures, ensure appropriate service levels through the integration of the needed infrastructure, proper staff sizing, scheduling and training, and recommend improvement...

Job Summary:    We are seeking a skilled Customer Service Representative to join our team at the National Blood and Cancer Center in Riyadh, Saudi Arabia. As a key member of our customer-facing department, you will be responsible for providing exceptional service to patients and clients through various communication channels.About Us:    The National...

**Nestle Waters KSA - Almanhal Water Factory (Position is based in Riyadh Industrial Area)** **Position Summary** Deliver local HR services within the defined SLAs (Quality, time, accuracy and compliance) acting as the customer facing representative for the administrative activities, and lead HR Services team to deliver services according to the...

**Responsibilities**: - Manage a teams in customer relation and call center activities, ensure a rich costumer journey - Improve customer service experience, create engaged customers and facilitate organic growth - Take ownership of customers issues and follow problems through to resolution - Set a clear mission and deploy strategies focused towards that...

**Join our Team**: **About this opportunity**: We are currently seeking a talented and dedicated individual to join our Ericsson team as a Service Improvement Lead. This critical role belongs to our Managed Services department, directly contributing to our ongoing Ericsson Operations Engine projects. You will be at the forefront of tech-driven change,...

**Customer Service Specialist duties and responsibilities**: - Informing customers about products and services - Responding to customer questions - Resolving customer complaints - Suggesting solutions for common problems - Preparing documents and reports - Updating customer database - Training new customer service agents - Collaborating with the management...

The Customer Service Advisor is responsible for providing exceptional customer service while ensuring their needs are handled promptly and professionally. They are the front-line representatives of a company and are expected to be knowledgeable about the services the company offers. **Responsibilities**: - Ensures that appropriate actions are taken to...

Generate leads: search for companies’ contacts online and offline. - Set up a meeting with the client to present our service. - Explain the objectives of the Grand Community service. - Share the company portfolio, quotation, and invoice for the interested client. - Share all the details with the Community Department to proceed forward with the client’s...

**Customer Service Representative duties and responsibilities**: - Managing large volume of customer calls - Stay friendly and helpful - Accurately document customer interactions - Resolve all inbound and outbound support requests per established guidelines. - Identify and act as a company ambassador at all times - Be professional **Customer Service...