Customer Service Manager

2 weeks ago


Riyadh, Saudi Arabia Reckitt Full time

Want to raise the bar for customer service? As Customer Service Manager - KSA with Reckitt, you’ll have the freedom to make a unique impact on our largest customers.**Customer Service Manager - KSA**

**Riyadh, Central Region (Riyadh)**

**Competitive Salary & excellent benefits package**
- Focusing on a major account, you’ll ensure an excellent level of service. You’ll:
- Manage the customer service team, making sure they understand the customer’s unique needs and deliver outstanding results. Every time.
- Build the supply chain relationship with the customer, and ensure every transaction goes smoothly - on-time and in-full
- Most importantly, if you spot an opportunity to improve things, you’ll take it.

**You’ll succeed because**
- you’re a natural relationship builder, with a background in customer service, logistics or forecasting. You:
- Understand complex consumer goods supply chains
- Are a creative problem solver, you take ownership of issues and see them through to resolution
- Are analytical, technically proficient and an excellent communicator
- Set the tone for your team - coaching, instilling a strong customer focus and setting high standards.

**You’ll love it because**
- you’ll get to make an impact like never before. You’ll be responsible for your own projects - we can’t wait to listen to your ideas. The products you get out there will make people’s lives better. Our iconic brands will provide an incredible platform for you. And our dynamic, ownership-driven culture will help bring the very best out of you, every day.**Equality**:
At Reckitt, we recognise that in real life, great people don’t always ‘tick all the boxes’. That’s why we hire for potential as well as experience. Even if you don’t meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. Come and join a team whose purpose is to protect, heal and nurture in the relentless pursuit of a cleaner and healthier world.

All qualified applicants to Reckitt will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.



  • Riyadh, Ar Riyāḑ, Saudi Arabia EZ Service Srl Full time

    Enter Job title or skill to search relevant jobs Enter your city or zip to show jobs in your location Full Job DescriptionThe Store Customer Advisors transforms the store visit into amemorable luxury shopping experience, as Brand Ambassadors they engagethe Customers in the discovery of our heritage through stories andcreating an atmosphere of passion and...


  • Riyadh, Saudi Arabia Unipart Logistics Full time

    **About the Role** Unipart Logistics is seeking a Customer Service Manager to take full responsibility for its KSA based Customer Service operation, providing Excellence in Customer care for our Client and building on new and existing networks to grow our Relationship. As part of your key responsibilities you’ll: - Manage prioritisation, escalation and...


  • Riyadh, Saudi Arabia Alfanar Full time

    Previous experience: Extensive experience in customer service and supervising service teams. Position may require previous work as a Customer Service Representative or Service Supervisor.Leadership skills: The ability to manage and direct the work team in the customer service department, motivate them and improve their performance.Technical Knowledge: Deep...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Alfanar Full time

    Previous experience: Extensive experience in customer service and supervising service teams. Position may require previous work as a Customer Service Representative or Service Supervisor.Leadership skills: The ability to manage and direct the work team in the customer service department, motivate them and improve their performance.Technical Knowledge: Deep...

  • Customer Service

    1 week ago


    Riyadh, Saudi Arabia ultra medical group Full time

    Establishing customer service policies and standards and supervising their implementation. - Managing the customer service department within the facility. - Directing the customer service team to assist and advise customers, and directly preparing questionnaires to measure the level of customer satisfaction, implementing these questionnaires, and collecting...

  • Customer Service

    2 weeks ago


    Riyadh, Ar Riyāḑ, Saudi Arabia ultra medical group Full time

    Establishing customer service policies and standards and supervising their implementation. Managing the customer service department within the facility. Directing the customer service team to assist and advise customers, and directly preparing questionnaires tomeasure the level of customer satisfaction, implementing these questionnaires, and collecting...

  • Customer Services

    2 weeks ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Labas Riyadh Full time

    Customer Services - Claim Executive: will be responsible for the following:Key Responsibilities:Receives and responds to routine client's inquiries, maintains documentation of communications, existing issues, and issue resolutions, referring complex inquiries to more senior staff.Customer Service qualification & good communication skills.Prepares written...


  • Riyadh, Saudi Arabia Siemens Healthineers Full time

    Do you want to help shape the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthcare industry. We offer you a flexible and dynamic environment with...


  • Riyadh, Saudi Arabia Siemens Mobility Full time

    Do you want to help shape the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthcare industry. We offer you a flexible and dynamic environment with opportunities...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Customer Full time

    Preferably 7+ years of backend development experience, with a proven track record of developing high-performance, scalable, distributed systems.Strong proficiency in Go; experience with cloud infrastructure services; adept at building and maintaining cloud-native applications.Solid experience with relational databases, particularly MySQL, with a knack for...

  • Customer Service

    2 weeks ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Richemont Full time

    Cartier is hiring for Saudi National CS Associates to join their boutiques across Saudi Arabia in Riyadh, Jeddah and Khobbar How will you make an impact?As a true ambassador of Cartier, you will attend to after-sale clients at the boutique, abiding by policies and procedures of after-sales to ensure follow up of after-sales service, maintain relationships...

  • Customer Service

    4 weeks ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Richemont Full time

    Cartier is hiring for Saudi National CS Associates to join their boutiques across Saudi Arabia in Riyadh, Jeddah and Khobbar How will you make an impact?As a true ambassador of Cartier, you will attend to after-sale clients at the boutique, abiding by policies and procedures of after-sales to ensure follow up of after-sales service, maintain relationships...


  • Riyadh, Saudi Arabia Quest Search and Selection Full time

    **About the Role** We are looking for a Customer Service Specialist with a positive and proactive mindset, who will play a crucial role in the premium customer journey, executing ‘order to cash’ processes in an accurate and timely manner and supporting the customer and sales teams in ensuring a seamless and well-communicated process flow. The role...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Quest Search and Selection Full time

    About the RoleWe are looking for a Customer Service Specialist with a positive and proactive mindset, who will play a crucial role in the premium customer journey, executing 'order to cash' processes in an accurate and timely manner and supporting the customer and sales teams in ensuring a seamless and well-communicated process flow.The role offers variety,...


  • Riyadh, Saudi Arabia Technogym Full time

    Customer Service Specialist **Location**:Riyad, 01, SA**Function/Branch**:Others**Type of contract**:Permanent EmployeeOur Company Technogym inspires **55 million daily users** to train using our **innovative & engaging solutions for fitness, sport and health**. By promoting the **wellness lifestyle** of exercise, a balanced diet, and a positive mental...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Talent Pal Full time

    Ref: JO | Negotiable | Location:Riyadh, Saudi Arabia | Added:17/05/23About the RoleWe are looking for a Customer Service Specialist with a positive and proactive mindset, who will play a crucial role in the premium customer journey, executing 'order to cash' processes in an accurate and timely manner and supporting the customer and sales teams in ensuring a...


  • Riyadh, Saudi Arabia National Parcel Stations Network Co. Full time

    The Customer Service Advisor is responsible for providing exceptional customer service while ensuring their needs are handled promptly and professionally. They are the front-line representatives of a company and are expected to be knowledgeable about the services the company offers. **Responsibilities**: - Ensures that appropriate actions are taken to...


  • Riyadh, Saudi Arabia IMile Full time

    **Customer Service Representative duties and responsibilities**: - Managing large volume of customer calls - Stay friendly and helpful - Accurately document customer interactions - Resolve all inbound and outbound support requests per established guidelines. - Identify and act as a company ambassador at all times - Be professional **Customer Service...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Kn IT Full time

    Riyadh, Saudi Arabia | Posted on 07/26/2023 Responsible for overseeing the delivery of excellentcustomer service, developing and implementing customer service strategies,policies and procedures. What you'll do · Developing andimplementing customer service strategies that align with the company's goalsand objectives. · Providing guidance tothe customer...


  • Riyadh, Saudi Arabia Niceone Full time

    **Customer Service Specialist duties and responsibilities**: - Informing customers about products and services - Responding to customer questions - Resolving customer complaints - Suggesting solutions for common problems - Preparing documents and reports - Updating customer database - Training new customer service agents - Collaborating with the management...