Customer Service Director

Job DescriptionCompany Overview:At شركة درعه للتجاره, we are committed to delivering exceptional customer experiences that drive loyalty and retention. Our goal is to provide world-class service that exceeds our customers' expectations.Job Summary:We are seeking a highly skilled Head of Customer Service to lead our customer service team in...

We are committed to making food safe and available everywhere. Our customer service team plays a crucial role in achieving this goal. As a Customer Service Representative, you will be responsible for front office activities related to order management, design handling, supply and demand, and logistics.The successful candidate will work closely with the...

Key ResponsibilitiesAs the Director of Customer Experience, you will be responsible for leading the customer service department and developing strategies to improve customer satisfaction. Your key responsibilities will include:Developing and executing customer experience strategies that meet business objectives.Leading a team of customer service...

Role OverviewAs a Customer Service Operations Manager at Lalamove, you will be responsible for providing exceptional frontline people leadership and operational management for the Level 1 and Level 2 Contact Centres in KSA.This is a key role that requires a proactive approach to ensuring operational excellence and excellent customer service. You will work...

We are seeking a dedicated Service Delivery Director to maintain strong customer relationships and improve our services. The ideal candidate will oversee service delivery within the business context, managing projects and teams to ensure efficient processes and task completion.Maintaining positive relationships with customersLeading the service delivery...

Director, Customer Experience (Sourcing)Location: Riyadh, Saudi ArabiaArea of Interest: Customer ExperienceJob Type: ProfessionalTechnology Interest: NoneJob Id: 1438635Please note this posting is to advertise potential job opportunities. This exact role may not be open today, but could open in the near future. When you apply, a Cisco representative may...

Job Summary:We are seeking a highly skilled and experienced Chief Concierge to join our team at the Kimpton Riyadh hotel. As a key member of our pre-opening team, you will be responsible for ensuring that our guests receive exceptional service and have an unforgettable experience.Main Responsibilities:Lead the Concierge Team: Supervise and motivate the...

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day.And we need people like you to make it happen.We empower you to reach your potential with opportunities to make an impact to be proud of...

About the PositionTaab Group is seeking a talented Frontline Customer Support Director to join our team in KSA.We are looking for a seasoned professional to drive excellence in customer service, ensure seamless contact center operations, and deliver an exceptional customer experience. This role involves working closely with the Head of the Contact Center to...

Key ResponsibilitiesThe Strategic Customer Engagement Director will be responsible for building and maintaining strong relationships with our customers. This includes identifying new opportunities for our customers to leverage our solutions and services, while also mitigating churn and managing renewals.You will work closely with our account teams, industry...

Transformative CX LeadershipCisco is reshaping its Customer Experience Operating Model to deliver personalized, proactive, and predictive interactions, helping customers maximize the value of their Cisco technology investments.As Director/Leader of Customer Experience, you will be crucial in fostering trust and building lasting relationships with our...

At Lalamove, we believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world's...

Technology Services DirectorWe are looking for a seasoned Director of Technology Services to join our leadership team and drive the delivery of innovative technology solutions.Responsibilities:Develop and execute a comprehensive IT strategy, aligning with business goals and objectives.Lead the IT team, providing guidance, coaching, and development...

Service Quality Assurance DirectorWe're transforming the way people enjoy food, impacting communities around the world. This role is part of our mission to deliver world-class customer service, ensuring top-tier experience through quality assurance efforts.The ideal candidate will lead quality inspections, analyze service defects, provide coaching &...

Role Overview:The Digital Customer Engagement Director will be responsible for developing and executing digital customer engagement strategies that drive customer retention, engagement, and sales. This role will focus on leveraging data-driven marketing and CRM tools to enhance customer experiences.Main Objectives:To develop and implement a comprehensive...

We are seeking a Sales and Service Excellence Director to join our team at Arab National Bank. In this critical role, you will be responsible for leading the development and implementation of sales strategies, customer engagement initiatives, and performance improvement plans to drive business growth and excellence.Your key responsibilities will...

Overview: The Head of Customer Service plays a crucial role in enhancing customer satisfaction by leading and managing the customer service department within the organization. This leadership position entails developing strategies to improve customer interaction, directing a team of customer service professionals, and implementing technologies and processes...

Get AI-powered advice on this job and more exclusive features.Overview: The Head of Customer Service plays a crucial role in enhancing customer satisfaction by leading and managing the customer service department within the organization. This leadership position entails developing strategies to improve customer interaction, directing a team of customer...

At Perfect Presentation, we are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative in Riyadh, Saudi Arabia.About the RoleThe ideal candidate should have exceptional communication skills, strong problem-solving abilities, and a passion for delivering exceptional customer...

We are seeking a highly motivated and customer-oriented professional to join our team at Perfect Presentation (2P). As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service.The ideal candidate should have exceptional communication skills, strong problem-solving...