Customer Service Manager Lead

About the RoleWe are looking for an experienced Customer Service Operations Lead to join our team at Keeta. As a key player in shaping the future of customer service operations, you will be responsible for leading, innovating, and optimizing workforce management at scale.The successful candidate will have 5+ years of WFM experience in a customer...

Key ResponsibilitiesAs the Director of Customer Experience, you will be responsible for leading the customer service department and developing strategies to improve customer satisfaction. Your key responsibilities will include:Developing and executing customer experience strategies that meet business objectives.Leading a team of customer service...

We are seeking a highly skilled and experienced customer service team lead to join our team at Keeta.Job DescriptionThis is a full-time role that requires strong leadership and communication skills to manage customer interactions and resolve issues.The successful candidate will have excellent problem-solving and analytical skills, as well as the ability to...

Job DescriptionWe are seeking a Customer Service Team Lead to join our team at Johnson & Johnson. In this role, you will be responsible for creating a world-class customer experience by emphasizing excellence in customer service procedures and promoting cooperation, collaboration, and a culture of mutual trust.The ideal candidate will have 4+ years of...

About Usnoon is a technology leader dedicated to accelerating the digital economy of the Middle East. We empower regional talent and businesses to meet the full range of consumers' online needs.We operate without boundaries, aggressively pursuing our mission to be the best place to buy and sell things.The region's homegrown e-commerce platform and leading...

Morni | مرني is seeking a highly skilled Customer Service Manager to join our team. This role plays a critical part in ensuring customer satisfaction by providing timely and satisfactory responses to customer interactions.Key Responsibilities:Oversee Customer Interactions: Ensure that all customer interactions are handled efficiently, effectively, and...

Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122). City and state must be separated by a comma followed by a space (e.g., Houston, TX).J&J Family of Companies Customer Service Team Lead in Riyadh, Saudi ArabiaAt Johnson & Johnson, we believe health is everything. Our strength in healthcare...

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across...

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across...

Job OverviewTaab Group is seeking a skilled Customer Service Excellence Manager to lead our customer service team in KSA.We are looking for a high-impact professional to drive excellence in customer service, ensuring seamless and high-performance contact center operations while delivering an exceptional customer experience. This role involves working closely...

Arab National Bank is looking for a highly skilled Service Delivery Excellence Manager to join our team in Riyadh, Saudi Arabia. As a key member of our Perfume & Cosmetics industry team, you will be responsible for driving customer satisfaction and operational efficiency.Responsibilities:This role involves managing a team of customer service representatives,...

Job Title: Customer Service Operations ManagerAbout Landmark ArabiaWe are a leading retail apparel and fashion company seeking a highly skilled Customer Service Operations Manager to join our team. As a key member of our customer service department, you will play a crucial role in ensuring seamless customer interactions and driving business growth through...

Job SummaryThe Head of Customer Service plays a pivotal role in enhancing customer satisfaction by leading and managing the customer service department. This leadership position entails developing strategies to improve customer interaction, directing a team of customer service professionals, and implementing technologies and processes that elevate the...

Job DescriptionCompany Overview:At شركة درعه للتجاره, we are committed to delivering exceptional customer experiences that drive loyalty and retention. Our goal is to provide world-class service that exceeds our customers' expectations.Job Summary:We are seeking a highly skilled Head of Customer Service to lead our customer service team in...

Role Overview:The Customer Service Shift Leader plays a crucial role in ensuring the delivery of exceptional customer service at Keeta.Responsibilities:Oversight of customer service agents during rotating shifts.Provision of business guidance and standard processes to agents.Point of contact for urgent cases.Identification of operational or process issues...

Overview: The Head of Customer Service plays a crucial role in enhancing customer satisfaction by leading and managing the customer service department within the organization. This leadership position entails developing strategies to improve customer interaction, directing a team of customer service professionals, and implementing technologies and processes...

Get AI-powered advice on this job and more exclusive features.Overview: The Head of Customer Service plays a crucial role in enhancing customer satisfaction by leading and managing the customer service department within the organization. This leadership position entails developing strategies to improve customer interaction, directing a team of customer...

As a key member of the Tamkeen Human Resource (THR) team, the Customer Service Director plays a vital role in overseeing the daily operations of the call center.About This JobThis is an exciting opportunity to lead a high-performing team of customer service professionals and drive business growth through exceptional service delivery.The ideal candidate will...

Deraah Trading Company is seeking a seasoned professional to lead its customer service department as the Customer Service Director. This critical role entails developing and executing strategies to enhance customer satisfaction, leading a team of customer service professionals, and implementing technologies and processes that elevate service delivery...

About the CompanyBasamh Group is a leading brand builder and distributor in the Middle East and Africa region. With over 75 years of experience, we have built a diverse portfolio of companies that drive innovation and deliver consumer-focused solutions. Our core values of true ownership, passion to grow, transparency, and family spirit guide us in...