Customer Solutions Consultant

5 months ago

Riyadh, Saudi Arabia Ark Energy Full time

As we continue to grow our digital offering, we are seeking a highly self-motivated, resilient, and energetic Business Development Consultant to join our team to help in the growth of our digitalization services. Below are the listed responsibilities of the Business Development Consultant

**Core Responsibilities**
- Generate leads for our digitalization platforms by researching the market and carrying out client mapping, segmentation and prioritization using Ark Energy’s tools to identify and quality potential leads
- Reach out to qualified leads via different social media channels, websites, or directly to set meetings to demo our digitalization products
- Develop sales channels of suppliers of adjacent products that may talk to the same target clients and manage such sales channels to generate leads and sales
- Register Ark Energy as a supplier of consulting services to different websites for qualified target clients across the region in order to receive RFPs / RFQs
- Respond to Client’s RFPs and submit our responses (proposals)
- Conduct research on potential competition from peers and other businesses with details on their service/product charges
- Analyze Voice of the Customer to suggest changes in pricing, product, placement or promotion to the CEO to improve our product offering
- Collaborate closely with our content creater to market our services on the right social media channels
- Utilize existing proposal and sales tools and improve them as needed to streamline our “WIN” process (to prepare proposals that are winners based on data points collected from previous winning or losing submissions and learn from our mistakes)
- Manage our CRM and BD pipeline, working on a daily basis with the CEO / CSO and consultants supporting the proposal preparation process
- Work with the Operations Teams to identify additional work within existing accounts and projects (VOC)
- Be responsible for all PR activities related to digitalization services
- Prepare marketing material (static, online using our website)
- Prepare a marketing and communication plan incl. newsletter, insights, case studies etc.
- Develop the company’s marketing strategy to ensure a proper company marketing position

**Qualifications and Education Requirements**
- 1 to 5 years in B2B industrial sales, digital sales, energy or renewable energy industry or Sustainability & Environmental Industry
- Willing to go beyond the “minimum”, incl. working outside business hours, weekends to win projects
- Demonstrated ability to build rapport and generate business in the digitalization or consulting industry in business-to-business (B2B) sales
- Impeccable verbal and written communication and interpersonal skills
- Go-getter attitude, thriving on success and winning, and aggressive to get the job done
- Problem-solving skills to propose mutually beneficial solutions
- Proficiency with MS office
- Experience in Power BI is a PLUS
- Ability and willingness to travel for meetings with prospective and existing clients
- Bachelor of Engineering or Business Administration
- Master of Engineering Management, Master of Business Administration, Master of Science (Economics, Energy Studies) is a PLUS
- Time management: As value-consultants, our clients expect us to execute work professionally and on time. Working hours are around 45 hours weekly in our office in Beirut, or anywhere else depending on the type of project, incl. Dubai, KSA, Cairo, or Client's sites, wherever they are
- Good understanding of solar PV technology, building systems and design, as well as the different aspects of energy modelling and energy management is a BIG PLUS
- Knowledge of Homer, PVSketch, VRay, Skellion, or IES (Energy Modelling) is a PLUS
- Languages: perfect English (writing/speaking), Arabic (writing/speaking), French is a plus

**Fit within Ark Energy**

**Benefits and Perks**:

- High Performance-based compensation with every winning project (up to 1 year worth of salary in bonus)
- Continuous-learning environment with a formal training on energy eff, Transition and digitalization consulting as part of Ark’s ECTP program in the first 3 months
- Great office environment with all the requirements available to enable our team to operate comfortably in our offices Beirut or Riyadh
- Hybrid working hours (office and remote) after 6 months (**conditions apply**)
- Medical coverage **after 6 months**
- Usual office perks including snacks, breaks and a great team environment
- Open environment to throw in ideas and pursue them

**Working Conditions**

Mainly in head-office in Beirut (Antellias, A-Tower)

May be required to travel for site visits if deployed on a consulting project (project-based)

Working hours: expectation is a min. of 45 hours per week with 30 minutes lunch break, however, as part of the BD team, you own your own time, your KPIs are the ones that drive your working hours

**How to Apply**

Pay: ﷼3,700.00 - ﷼4,500.00 per month

**Experience**:

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