Onsite Senior Technical Support Engineer
2 weeks ago
About Jawraa: Jawraa, a leading Saudi Digital Transformation company, is seeking an Onsite Senior Technical Support Engineer (Arabic Speaker) to support our client's Public Investment Fund (PIF) 64 Billion SAR Culture and Tourism Destination Giga-Project in Riyadh.
Key Responsibilities:
- Create and maintain technical documentation, including operation manuals, system specifications, and user guides.
- Assist in the transition of digital solutions from development to operational support, facilitating knowledge transfer.
- Provide operational support for digital services, leveraging strong experience in this area.
- Collaborate with the Digital Solutions team to understand and document existing services, offering technical support as needed.
- Contribute to the continuous improvement of digital platforms and processes.
**Requirements**:
**Requirements**:
- Bachelor’s degree in Computer Science, Information Technology, or a related field, with at least 5 years of experience.
- Proven experience in creating and maintaining technical documentation.
- Strong expertise in.NET Core, SQL Server development, and a solid understanding of HTML, CSS, JavaScript, and web development frameworks.
- Familiarity with the software development lifecycle and Agile methodologies.
- Excellent problem-solving skills and attention to detail.
- Strong communication and collaboration abilities.
- Ability to thrive in a fast-paced, dynamic environment.
- Availability to work on-call as required.
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