Technical Support Coordinator

3 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Dell Full time
Technical Support Coordinator Role

Dell Technologies is seeking a highly motivated and detail-oriented Technical Support Coordinator to join our team in Riyadh, Saudi Arabia.

As a Technical Support Coordinator, you will play a vital role in ensuring the delivery of high-quality technical support to our customers.

You will work closely with our sales teams to identify and resolve technical issues, providing timely and effective solutions to meet customer needs.

Key Responsibilities:

  • Provide technical support to customers via phone, email, or chat.
  • Identify and troubleshoot technical issues, collaborating with cross-functional teams as needed.
  • Document and escalate complex technical issues to senior engineers for resolution.

Requirements:

  • Saudi National with an undergraduate degree in Computer Science, Computer Engineering, or a related field, graduating between 2025-2026.
  • Strong technical knowledge and problem-solving skills.
  • Excellent communication and interpersonal skills.

Estimated Salary: 200,000 SAR - 320,000 SAR per annum.



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