Director of Sales
20 hours ago
**About us**
The only Resort in Riyadh City Characterized by the architectural grandeur, The InterContinental Durrat Al Riyadh Resort & Spa is cradled within the distinguished neighborhood of Banban, Riyadh. This unique property resides on 154,000 sqm of a lush green oasis enhanced by eco-friendly water features. Whether travelling for business or leisure, guests will enjoy from a wide array of culinary venues to an extensive range of recreational facilities including SPA, Indoor & Outdoor pools. Equipped with 162 remarkable abodes, including 121 extensive guestrooms, 31 luxurious suites and 10 stately private villas each with an outdoor swimming pool. Elegantly designed by beautifully weaving the opulence of the Arabian heritage, the resort offers guests a retreat that is a cut above the rest. Bring the warmth of Royals to your wedding day or host a successful meeting or a conference at any of our event venues; timeless and fit for any occasion. Add a touch of glamour and style to your experience as you choose between the Grand Durrat Hall, eight meeting rooms or stunning outdoor spaces, perfect for soirees, corporate meetings and exhibitions. Our dedicated team of professional and engaging event specialists will orchestrate every detail to perfection. To complete the experience, The InterContinental Durrat Al Riyadh Resort also presents gracious service and world-class dining. When you're a part of IHG, you’re more than your job title. And that’s what we love the individual talents, interests and dreams that make you who you are because we know that a team with different perspectives and skills can only make our business stronger.
**Your day to day**
Manages all sales activities and events including direct sales, sales solicitation, sales administration, public relations and management of the sale team. Promotes the desired work culture around the five core values of Trust, Integrity, Respect, One Team and Service of the InterContinental Hotels Group and the brand ethos. Maintains close liaison with Regional/ Corporate Sales teams and those of other IHG hotels to ensure the hotel receives proper corporate consideration, direction and support. - Key Responsibilities:.Produces the Annual Revenue Plan in conjunction with Executive Committee, Sales and Marketing Budgets and forecasts.. Produces, implements and monitors action plans to ensure Revenue Plan objectives are achieved..Analyses current and potential markets/trends, coordinates all activities to maintain and increase revenue through added business volume and increased rate..Procures new and repeat business for the hotel by monitoring contact with airlines, travel agencies, commercial houses, private clubs and professional associations within local, and international markets. Maintains contact with planners, corporate accounts, incentive buyers, airlines and wholesalers, through personal sales calls, telephone contacts and written communications. - Creates and implements special programmes to achieve greater productivity through:.Increasing average rate.. Increasing occupancy.. Increasing business volume during difficult periods.. Increasing local food and beverage banqueting sales. Manages key accounts. Oversees the selling and servicing of group business. Co-ordinates the development of all promotional material. Provides direction on and conducts market research.. Monitors competitor activities.. Ensures the hotel is represented as an active member of the local community through association membership.. Coordinates sales and promotes business for other InterContinental Hotels within the region. Interacts with worldwide regional sales offices with particular attention to local office.. Plans and executes sales trips to major market areas.. Attends major travel functions to promote sales for the hotel.. Directs all sales activities for Sales Managers to ensure they meet the goals of the Revenue Plan.. Conducts weekly reviews of sales personnel activity to ensure targets and sales objectives are being met.. Produces monthly Sales reports and forecasts. Meets with guests from major producers/organizers of big events staying in the hotel to ensure customer satisfaction.. Establishes and continuously updates mailing lists. Organizes and attends major sales/PR related functions within the hotel Customer Service:. Demonstrate service attributes in accordance with industry expectations and company standards including: Being attentive to Guests. Accurately and promptly fulfilling Guests requests.. Anticipate Guests needs.. Maintain a high level of knowledge which affects the Guest experience.. Demonstrating a ‘service’ attitude.. Taking appropriate action to resolve guest complaints.. Appreciate the dynamic nature of the Hotel industry and extend these service attributes to all internal customers.. Review and update existing standards to ensure competitiveness - Financial Responsibilities:. Prepare, manage and achieve the department’s budget. Duties
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