Relationship Manager, Avp
7 days ago
**Industry **Knowledge & Experience**
- Develop and stay current with STT strengths that differentiate us from the competition.
- To maintain an understanding of Sovereign Wealth and Official Institutions service and relationship requirements.
- Maintain a high level understanding of all STT products and services covering amongst other things bundled custody and fund accounting services as well as STT’s expertise in data aggregation.
- Develop relationships with external third-parties who will have influence over clients and prospects (e.g. consultants, associations, etc.).
- Keep abreast of industry initiatives and ensure appropriate knowledge of AML, Compliance and OFAC regulations.
**Client Management**
- To develop, agree and implement client account plans working closely with other departments within IS and the rest of SSC.
- Have direct responsibility for all aspects of the commercial, strategic and contractual relationships with clients.
- Maintain client documentation and ensure it is current.
- Develop senior level contacts within all assigned clients who have decision making roles.
- To identify cross-sell opportunities and formulate a plan to introduce and im
- Where appropriate define and agree a service measurement program with clients that can include the use of client report card and enquiry tracking processes.
- Ensure regular reviews of service quality take place between the key strategic clients and the SSBT client service delivery team
- In collaboration with the first (AML centre) and second (Compliance) lines of defense ensure the bank remains up-to-date with relevant KYC/AML requirements.
**Financial Management**
- To be responsible for existing client P+L and be able to manage to SSBT shareholder goals
- Responsible for preparation of proposed deal and client financials in coordination with appropriate internal stakeholders and ensuring that the new business review procedures are consistently followed
- Provide updates, as appropriate, on the financial health of clients and own plans to remediate unprofitable clients
**About State Street**
**What we do.** State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
**Work, Live and Grow.** We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
State Street is an equal opportunity and affirmative action employer.
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