User Help Desk Manager

As a Service Desk Analyst you will play a crucial role in delivering exceptional IT support services to clients in Saudi Arabia. Your primary responsibilities will include: **1. L1 Service Desk Support**: - Address and resolve user issues in a timely and customer-friendly manner. - Document all service desk interactions and resolutions accurately. **2. IT...

As a Service Desk Analyst you will play a crucial role in delivering exceptional IT support services to clients in Saudi Arabia.Your primary responsibilities will include:1.L1 Service Desk Support: Address and resolve user issues in a timely and customerfriendly manner. Document all service desk interactions and resolutions accurately.2.IT Infrastructure...

**Are you a Help Desk Technician with a passion for providing exceptional IT support? Join us!** **About Our Client**: We are hiring for a reputable software company in KSA known for its outstanding IT support services. This company is dedicated to ensuring smooth and efficient IT operations for its clients. **The Role**: As a Help Desk Technician, you...

Are you a Help Desk Technician with a passion for providing exceptional IT support Join us!About Our Client: We are hiring for a reputable software company in KSA known for its outstanding IT support services. This company is dedicated to ensuring smooth and efficient IT operations for its clients.The Role: As a Help Desk Technician you will provide...

Help Desk Specialist Perform regular checks and updates of operating systems to maintain optimal performance and security. Manage software installations, upgrades, and licensing to ensure compliance with legal requirements and maximize operational efficiency. Implement robust security measures to protect all PCs and laptops from viruses, malware, and...

Help Desk SpecialistPerform regular checks and updates of operating systems to maintain optimal performance and security.Manage software installations, upgrades, and licensing to ensure compliance with legal requirements and maximize operational efficiency.Implement robust security measures to protect all PCs and laptops from viruses, malware, and other...

Overview: Abacus Technology is seeking a Help Desk Technician to provide technical support for the U.S. military in the Kingdom of Saudi Arabia (KSA). This is a full-time OCONUS position. **Responsibilities**: Qualifications: **_ **EOE/M/F/Vet/Disabled

Perform regular checks and updates of operating systems to maintain optimal performance and security. Manage software installations, upgrades, and licensing to ensure compliance with legal requirements and maximize operational efficiency. Implement robust security measures to protect all PCs and laptops from viruses, malware, and other potential...

**Company description** Come help us create a better everyday life for the many people. That’s the IKEA vision. We do that by offering a wide range of home furnishings with good design and function at prices so low that as many people will be able to afford them. Do you value simplicity, cost-consciousness, a humble attitude and willpower? Then an IKEA...

Job SummaryResponsibilities: Provide immediate first level support; Whether via phone or remote access including to problem resolution for software/hardware. Preventive maintenance of the HW and SW according to agreed plans. Perform minor software and minor hardware repairs. Diagnosing errors, troubleshoot & maintain network connections or any other computer...

The Role - Acting as a single point of contact to support service users and customers reporting issues, requesting information, access, or other services, for all users in RAC, KKIA and outsiders - Identify and diagnose issues and problems - Categorize and record reported queries and provide solutions on L1 support - Advise users on appropriate course of...

Riyadh, Saudi Arabia - Tech Hiring - 3080728 **_Role Purpose_** - The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives_ **_Do_** - **Be responsible for primary user support and customer service** - _Learn fundamental...

Coordinats end-user training-related logistics and for overseeing the execution of end-user training. Ensures that effective training is available in a timely manner, maximizes the efficiency and impact of training delivery, and minimizes the disruption to the business posed by training. **Essential Responsibilities and Duties**: 1.Establish schedules for...

We are currently hiring for Service Desk Analyst role in Riyadh, KSA.We are looking for Arabic Speakers for this opportunity. Job summary:The Service Desk Analyst is responsible for providing first-line technical assistance to customers, relating to both company-supported and military specification computer applications and platforms. Response to queries...

Overview: **_ Role Purpose_** - The purpose of this role is to the first point of contact for theB2B users who call Wipro Service Desk to troubleshoot appropriate enduser issues in line with Wipro’s Service Desk objectives_ **_ Do_** - ** Be responsible for primary user support and customer service** - _ Learn fundamental operations of commonly-used...

Configures operating systems and using remote desktop connections to provide immediate support. Installation and configuration for VPN clients according to the customer's policies and procedures. Ensures security and upgrades are applied to desktops and laptops and kept up to date Diagnoses and troubleshoots technical issues, including account setup and...

supporting and leading the implementation of the long-term vision of the Service Desk Section and for leading all activities and staff within this Section. Leading the Section that serves as the “one-face” of HITA to the broader organization. This job develops and delivers proactive and innovative services designed to achieve high customer satisfaction...

Help AG is looking for a dynamic and innovative Strategic Vendor Manager. The Strategic Vendor Manager will be responsible for building and managing relationships with Help AG Group’s strategic vendor partners and suppliers. The Strategic Vendor Manager has a strong commercial focus for Help AG’s business and ensures that all the internal stakeholders...

supporting and leading the implementation of the long-term vision of the Service Desk Section and for leading all activities and staff within this Section. Leading the Section that serves as the "one-face" of HITA to the broader organization. This job develops and delivers proactive and innovative services designed to achieve high customer satisfaction both...

Setting up and testing new hardware to ensure it works correctly Installing and configuring software on computers Addressing user requests and issues Logging all service desk communications and document issue resolution using an ITSM system