Customer Care

Overseeing all external communications with customers such as investors and SMEs, ensuring it is in compliance with internal policies and procedures as well as regulatory requirements. Monitoring customers complaints/concerns and ensure they are adequately resolved in line with SAMA requirements. - Monitor, track and follow up on customer complaints and...

**Social Media Customer Care Responsibilities**: - Attending to all customer queries, concerns, and comments posted to the company's social media platforms. - Liaising with sales personnel, product managers, and the marketing team to meet and exceed customer expectations. - Reviewing all social media posts for accuracy and ensuring inappropriate content is...

To promote and maintain the overall health and wellbeing of individuals, customers and communities with an aim to prevent the onset and progression of diseases through various interventions and strategies Health Assessment Strategy and Overall Mind set - Liaises with clinical guidelines and technology to create comprehensive health assessment tools to...

Build and maintain a strong and professional relationship with the Regulator - Conduct the required assessment and investigations.. - Manage the end-to-end process and close the case within the agreed timelines. - Conduct QA/QC in order to ensure high quality responses - Ensure all policies and procedures related to regulatory complaints are followed. -...

Ref: JO-2212-110573 | Negotiable | Location:Saudi Arabia, Saudi Arabia | Added:10/07/23 On behalf of our client, we are seeking a Customer Service Specialist with exceptional communication and organizational skills to join their team based in Riyadh. This role is central to providing premium customer experiences, managing customer touchpoints, and ensuring...

Hello. We’re Haleon. A new world-leading consumer healthcare company. Shaped by all of us. Together, we’re improving everyday health for millions of people. By growing and innovating our global portfolio of category-leading brands - including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum - through a unique combination of deep human...

With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

**Careers that Change Lives** Bring your talents to an industry leader in medical technology and healthcare solutions - we’re a market leader and growing every day. You can be proud to sell medical technologies that are rooted in our long history of mission-driven innovation. Our expanding portfolio delivers measurable clinical and economic value - and...

Johnson & Johnson Middle East MedTech is recruiting for a **Healthcare Compliance Specialist **to be located in Saudi Arabia ( Jeddah or Riyadh). **Summary of the job**: Under general supervision, this position will be responsible for and monitoring and pre-approval HCC related transactions by third party intermediaries in KSA for MD sector and will be...

We are seeking a talented CX/ UCaaS Account Manager with deep experience in onboarding and leading partners specialised in Phone & Contact Center sales. You will have an in-depth knowledge and understanding of the industry and CX market. This role is an individual contributor position that will execute on the identification, recruitment, on-boarding of...

As the Senior Executive of Onsite Care within Bupa Care Connect, his role entails regional leadership in delivering patient-centered services, clinical excellence, and operational governance across a network of CARE CONNECT’s Onsite Care and Center of Excellence hospitals, all while adhering to service level agreements and best practices in medical and...

AtkinsRealis are looking for Equestrian Operations Manager in Al Ula, KSA. **Requirements**: We are currently looking for **Equestrian Operations Manager** in Al Ula KSA,** with a demonstrated experience in the operational management of similar projects. Equestrian Operations Manager is typically responsible for a range of responsibilities related to the...

**General Overview**: Our client, a large Multinational Insurance company is looking to hire a Nurse Case Manager to join their team in Riyadh, KSA. **Responsibilities** - Manages/coordinates an active volume of cases by providing clinical support, information, navigation, and coordination to customers in KSA. - Works with a multicultural population and is...

JOB PURPOSE RESPONSIBILITIES AND DUTIES The Nurse Case Manager uses his/ her clinical knowledge to assess diagnosis, evaluate treatment plans, set clinical progress goals and identify gaps in care or risks for readmission or complications. Manages/coordinates an active volume of cases by providing clinical support, information, navigation, and...

**Introduction**: Our client is a rehabilitation and long-term care provider, with facilities in UAE and now their first clinic in Saudi Arabia! They provide multidiscipline medical care and rehabilitation services to adults and children. The facility provides treatment and care for patients requiring short-term comprehensive rehabilitation or inpatient...

**Territory Manager - Full Time - Riyadh** Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science - bringing innovative ideas, products and services to advance the health and well-being of people. Employees of the Johnson & Johnson Family of Companies work with...

Welcoming and serving customers. - Taking orders from customers and follow WISE program - Taking care of the counter’s hygiene, merchandising and assets - As mentioned in the Staff book - Deep cleaning and maintain the equipment hygiene - As mentioned in the Staff book - Ensure the delivery by arranging the warehouse and selling area - Refill and...

Role Description This is a full-time hybrid role for an Animal Groomer. The Animal Groomer will be responsible for providing grooming services including bathing, trimming, and styling pets. The Animal Groomer will also interact with clients to ensure customer satisfaction and manage pet records. assistance of his co-workers. **Qualifications**: Experience...

Beckman Coulter develops, manufactures and markets products that simplify, automate and innovate complex biomedical testing. Our diagnostic systems are found in hospitals and other critical care settings around the world and produce information used by physicians to diagnose disease, make treatment decisions and monitor patients. Scientists use our life...

**JOB DESCRIPTION** We are looking for a Nail Technician to provide nail care treatments to customers based on their needs and preferences. Ultimately, you will help boost the company’s reputation by offering personalized services with clients. **REQUIREMENTS** - Female - 35-47 years old - High School degree - Proven work experience as a Nail...