Applications Support Analyst
6 months ago
**JOB DESCRIPTION**
Join a successful team, add value to the business and gain exposure to a wide range of business and technology activities
We are looking for an experienced, hands-on and enthusiastic technologist who is adaptable and flexible, and is keen to gain experience across many aspect of technology including software delivery, production support, project management, risk & controls and resiliency while adding value with their experience in hands on technology expertise, project management and management capabilities.
**Key responsibilities**
- Take ownership and responsibility to ensure assigned operational are completed in a satisfactory and timely manner
- Develop strong working relationships locally and with international hub teams; build and manage relationships with regulators
- Clearly articulate system issues for resolution by second and third level international support teams
- Coordinate/conduct testing and installation of systems, releases and updates to resolve issues or as part of new periodic releases
- Document and design procedures detailing technical operations activities, business/IT disaster recovery, management reports/MIS, etc.
**Qualifications**
- University graduate in related areas (preferably in Computer Science, Computer Engineering).
**Must have hands on skills on at least one of the following**:
- Strong operations skills on UNIX/Linux operating system
- SQL knowledge on MSSQL / ORACLE platforms
- Knowledges of Cloud, Kubernetes and Containers.
- Excellent communication skills in English
**ABOUT US**
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
**ABOUT THE TEAM**
Our Corporate & Investment Bank relies on innovators like you to build and maintain the technology that helps us safely service the world’s important corporations, governments and institutions. You'll develop solutions that help the bank provide strategic advice, raise capital, manage risk, and extend liquidity in markets spanning over 100 countries around the world.
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