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Senior Account Executive
2 weeks ago
Description
**The Role**:
To be the day to day contact on allocated areas of accounts, on both an internal and external basis. Delivering an efficient, effective and profitable service.
Understands both his / her account’s dynamics as well as the agency’s to ensure he / she is balancing between agency’s systems and finances while primarily maintaining client’s business interests.
**Responsibilities**
**Client**
- Develop and maintain a close and productive relationship with relevant client contacts, acting with integrity at all times.
- Identify problems as they arise with Line Manager.
- Provide day to day contact with client.
- Respond promptly to client requests, managing expectations in terms of speed and delivery of response, using appropriate briefing/admin structures.
- Work with Account Manager to ensure all jobs are scheduled on time and budget and monitor progress through the Agency (using appropriate admin recording procedures).
- Issue and distribute regular ‘work in progress’ reports internally and externally.
- Issue contact reports for key meetings and telephone conversations within 24 - 48 hours, gaining Account Manager approval prior to distribution.
- Work with Account Manager to research and prepare background information for briefs/pitches/presentations.
- Develop an understanding of client’s business.
- Has the ability to build and improve on Client’s briefs to make them more relevant / inspiring to creative
- Builds client confidence by demonstrating an ability to creatively manage and deliver quality product, on time, on strategy and on budget
**Business**
- Has a fresh view on things and is comfortable providing input and ideas and participating in team brainstorms
- Develops a solid understanding of integrated advertising skills and the power of effective advertising
- Able to present ideas with conviction
- Expected to monitor project plan every step of the way
- Constantly striving to achieve company goals with passion and energy and working to achieve your full potential
- Keep appropriate records and audit trail of all jobs and all client communications and follow up billing process
- An unrivalled level of organization is expected so that all campaigns run efficiently, with other team members relying on project organization in order to meet deadlines and understand client expectations.
- Creative and innovative thought processes
- The ability to identify new business opportunities & leads
- Constantly supports his seniors to ensure their vision and plans are achieved, especially during pitches
- Is up to date with Social Media channels, including Client’s competitive set
- Has the basic knowledge of any social/digital technical requirements to be able to smoothly manage any media deliverables
- Effectively prioritizes all studio requirements, involving relevant creative team to ensure approval on significant artwork changes
- Maintains a systematic and efficient filing system
- Liaises with appropriate Financial Administrator to ensure accurate and timely billing, monitoring ongoing costs throughout individual Campaigns
**Professional**
- Is the ultimate project manager assistant; knows how to get it done. Is the go-to person for the execution of all advertising plans
- Has good knowledge and understanding of agency processes and the time required to complete each stage. Can formulate the implication of changes to budget and delivery timelines
- Displays a superior understanding of the needs of each department that will be involved in the execution of client projects. Provides key, relevant information to these departments in a timely manner
- Effectively fields questions from various departments pertaining to a brand/project, by demonstrating an understanding of client objectives, issues and requirements
- Proactively identifies opportunities to own and lead specific projects, and contribute to internal and external briefings and presentations
- Ensures all internal reporting process for his jobs are done in a timely manner:
- Job numbers
- Jobs closing
- Correct timesheet allocation
- Invoicing and financial process
**Leadership**
- Takes responsibility and ownership for actions taken and results
- Ability to solely handle medium sized campaign and assist on large scale projects
- Knows how to influence and lead creative teams
- Negotiating and motivating other employees
**Qualifications** Skills and Experience**
- 1-2 years of experience
- Client Relationship Management
- Project Coordination and Execution
- Campaign Strategy and Planning
- Budgeting and Financial Management
- Performance analysis and Reporting
- Saudi National Preferred
**Additional Information**
All your information will be kept confidential according to EEO guidelines.
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