Program Manager, Customer Experience

**Who You'll Work With** The Customer Program Manager is instrumental in leading exceptional experiences for our customers as they are the liaison with Sales, our Delivery functions, and our service provider customers, building trusted relationships and demonstrating value. Customer satisfaction is our key driver. Take ownership of the customer service...

RedBox Technologies, a leading logistics company in Saudi Arabia, is seeking a passionate and customer-focused Customer Experience Manager to join our team. RedBox Technologies is revolutionizing the way parcels are sent, received, and returned through our innovative smart locker solutions. We are committed to providing exceptional customer service and...

**What You’ll do** At Cisco, we are building the world's best Customer Experience (CX) Team to accelerate the company transition to a recurring revenue software-centric model. Cisco Customer Experience (CX) delivers the best customer experience in the industry that accelerates success for our customers and profitable growth for Cisco and our...

Excellent written and verbal communications skills with an ability to interact with senior stakeholders. - Bar-raising stakeholder management and organization skills. Track record of working with senior stakeholders. - Ability to get hands dirty in the detail but can also see the bigger picture. - Ability to effectively manage multiple workstreams at the...

Program Manager - Partner Experience **About Us** Tamara is the leading shopping and payments platform in Saudi Arabia and the GCC region, with a mission to empower people in their daily lives and revolutionize how they shop, pay, and bank. The company was founded by serial entrepreneur Abdulmajeed Alsukhan along with his partners Turki Bin Zarah and...

As a Content Creator/Program Curator you will be setting the final activation proposed within the structure and curate the journey of each activation. A large part of the role is collecting information from different sources, including the client to gather content for the activation. You will liase with the awarded content agency to coordinate and organise...

Devoteam is a leading consulting firm focused on digital strategy, tech platforms and cybersecurity. By combining creativity, tech and data insights, we empower our customers to transform their business and unlock the future. With 25 years’ experience and more than 8,500 employees across Europe, the Middle East and Africa, Devoteam promotes responsible...

5+ years of program or project management experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - Strong verbal and written communication skills - Sound business judgment, confirmed ability to influence others, and a...

Will be responsible for bank wise metrics and target that enables through the design ands service level indicators which is taken into positive change to our customers - Work closely with internal stakeholders to build Customer Experience dashboards and KPIs/OKRs needs with insights from all other stakeholders - To build and work on the needed Market...

Responsible for managing the technical and business delivery of LoB projects and to act as a Project Sponsor on common projects, leading all Project Managers. - Key KPIs include: - Accumulative subordinates PM’s KPI’s - Customer satisfaction & delivery against project specs - Manage a number of projects and take the responsibility for a portfolio of...

**Responsibilities**: - Responsible for customer service in the Middle East region; Develop and implement customer service procedures and service standards; - Summarize customer complaints, send product defect problems to product, R & D department in time, and promote optimization; - Have the ability to deal with customer emergencies, crisis coordination...

At Teads, we value the experiences that our clients have with our brand at every step. We believe that: - Everyone at Teads plays a role in making this experience efficient, strategic and most importantly, beneficial for our clients. - The sum of all interactions that a client has with the Teads brand impacts their overall experience and that no detail is...

-Requisition Number EMEA10572 Employment Type Full-time Location Riyadh **What Is It Like To Work at Zimmer Biomet**: At **Zimmer Biomet**, we believe in **The Power of Us**, which means that we are stronger together. We are committed to creating an environment where every team member feels included, respected, empowered, and celebrated. **Zimmer Biomet...

**Requisition Number**: EMEA10572 **Employment Type**: Full-time **Location**: Riyadh **What Is It Like To Work at Zimmer Biomet**: At **Zimmer Biomet**, we believe in **The Power of Us**, which means that we are stronger together. We are committed to creating an environment where every team member feels included, respected, empowered, and...

Devoteam is a leading consulting firm focused on digital strategy, tech platforms and cybersecurity. By combining creativity, tech and data insights, we empower our customers to transform their business and unlock the future. With 25 years’ experience and more than 8,500 employees across Europe, the Middle East and Africa, Devoteam promotes responsible...

Persistence Recruitment proudly represents Saudi Arabia’s Public Investment Fund, leading recruitment efforts for the groundbreaking Sovereign Fund Culture and Tourism Destination Giga-Project. We are currently seeking an experienced Senior Product Manager specializing in Customer Experience to drive excellence in our digital initiatives. **Key...

The Program Manager will be responsible for the execution and performance of several projects for one specific customer. The Program Manager will also have to maintain the risks, scope, schedule and costs of the projects in alignment with Project Management best practices and Airbus Helicopters Arabia (AHA) policies and management system. This job requires...

Job Title: Principal, Program Management Job Location: Riyadh, Kingdom of Saudi Arabia **Job Description**: L3Harris ISR and Strike Group (ISG) is searching for a motivated and energetic Program Manager (PM) to contribute to the success of the International Strategic Collection and Targeting Programs (SC&T) business unit. This position reports to the...

**About the role**: **CORE PURPOSE**: To partner with business stakeholders to lead projects from initiation through requirements, solutioning, estimations, planning and end to end successful delivery into production. **LOCATION**:Riyadh **REPORTING TO**: Customer Program Director **ROLE**: - Lead a team of different expertise. - Creates detailed project...

Responsible for managing the technical and business delivery of LoB projects and to act as a Project Sponsor on common projects, leading all Project Managers. - Strategic overview of the account business continuity and Revenue stream. - Manage a number of projects and take the responsibility for a portfolio of customer projects - Responsible for the...