Senior Manager Customer Experience Insights

Will be responsible for bank wise metrics and target that enables through the design ands service level indicators which is taken into positive change to our customers Work closely with internal stakeholders to build Customer Experience dashboards and KPIs/OKRs needs with insights from all other stakeholders To build and work on the needed Market Research...

**About Jeeny**: We are a joint venture between MEIG (Middle East Internet Group), Rocket Internet, and IMENA. Jeeny was established in 2014 as Easy Taxi. However, in 2016, it was revamped as Jeeny to cater to other services. Currently, we are operational in Saudi Arabia and Jordan. We have offices in Riyadh, Jeddah, Madinah, Dammam, Khobar, Amman, Lahore,...

Job Title: Senior Manager, Customer Experience Design - KSA NationalLocation: Riyadh, KSA. The Bank is seeking a dynamic and experienced Senior Manager of Customer Experience Design to lead the enhancement and transformation of customer experiences across retail, corporate, and digital channels. The ideal candidate will possess a deep understanding of...

About Jeeny:We are a joint venture between MEIG (Middle East Internet Group), Rocket Internet, and IMENA. Jeeny was established in 2014 as Easy Taxi. However, in 2016, it was revamped as Jeeny to cater to other services. Currently, we are operational in Saudi Arabia and Jordan.We have offices in Riyadh, Jeddah, Madinah, Dammam, Khobar, Amman, Lahore, and...

About Jeeny:Jeeny is a mobile application that eases daily commuting and transportation. By connecting you with your preferred mode of transportation, we are fulfilling our aim of making mobility accessible, affordable, and flexible for all.We are a joint venture between MEIG (Middle East Internet Group), Rocket Internet, and IMENA. Jeeny was established in...

Role Purpose Accountable and responsible for all the tasks and assignments delegated under theambit of "Corporate Finance & Deal Advisory" practice at Insights. KEY ACCOUNTABILITIES & ACTIVITIES Key Accountabilities Key Activities 1. Business Development · Assist the senior management in the preparation of technical & financial proposals.· Preparation...

Senior Associate – Corporate Finance & Deal Advisory OVERVIEW Job Title Senior Associate – Corporate Finance & Deal Advisory Direct Reporting Relationships Reports to Line Manager Supervises (Job Title): Interns (max 5) Department Corporate Finance & Deal Advisory Section n/a Unit n/a Location Riyadh, KSA Role Purpose Accountable and responsible for...

Senior Consultant Corporate Finance & Deal Advisory OVERVIEW Job Title Senior Consultant – Corporate Finance & Deal Advisory Direct Reporting Relationships SVP – Corporate Finance & Deal Advisory Department Corporate Finance & Deal Advisory Section n/a Unit n/a Location Riyadh, Saudi Arabia Role Purpose Accountable and responsible for all the tasks...

Devoteam is a leading consulting firm focused on digital strategy, tech platforms and cybersecurity. By combining creativity, tech and data insights, we empower our customers to transform their business and unlock the future. With 25 years’ experience and more than 8,500 employees across Europe, the Middle East and Africa, Devoteam promotes responsible...

OVERVIEW **Direct Reporting Relationships**: Senior Management **Department**: Business Development **Role Purpose**: Responsible for revenue targets set for Business Development (BD), profitability, controlling, and reporting. Continuously build the “Insights” brand in the market. **KEY ACCOUNTABILITIES & ACTIVITIES** **Strategic Development**: -...

RedBox Technologies, a leading logistics company in Saudi Arabia, is seeking a passionate and customer-focused Customer Experience Manager to join our team. RedBox Technologies is revolutionizing the way parcels are sent, received, and returned through our innovative smart locker solutions. We are committed to providing exceptional customer service and...

RedBox Technologies, a leading logistics company in Saudi Arabia, is seeking a passionate and customer-focused Customer Experience Manager to join our team. RedBox Technologies is revolutionizing the way parcels are sent, received, and returned through our innovative smart locker solutions. We are committed to providing exceptional customer service and...

**Job Title** Senior Business Development Executive **Direct Reporting Relationships** Senior Management **Job Grade** Senior BD **Department** Business Development **Location** Head office Riyadh **Role Purpose** Responsible for revenue targets set for Business Development (BD), profitability, controlling and reporting. Continuously build the...

RedBox Technologies, a leading logistics company in Saudi Arabia, is seeking a passionate and customer-focused Customer Experience Manager to join our team. RedBox Technologies is revolutionizing the way parcels are sent, received, and returned through our innovative smart locker solutions. We are committed to providing exceptional customer service and...

OVERVIEWDirect Reporting Relationships: Senior ManagementDepartment: Business DevelopmentRole Purpose:Responsible for revenue targets set for Business Development (BD), profitability, controlling, and reporting. Continuously build the "Insights" brand in the market.KEY ACCOUNTABILITIES & ACTIVITIESStrategic Development: Building and developing a Business...

Shape the future of customer experience at Sweater We're on the lookout for passionate professionals based in Riyadh, Saudi Arabia, who are eager to make a mark.Your Mission at Sweater :Be the voice of our customers inside Sweater , ensuring we not only meet but also exceed their expectations. Collaborate, innovate, and elevate our service quality, driving...

Job TitleSenior Business Development ExecutiveDirect Reporting RelationshipsSenior ManagementJob GradeSenior BDDepartmentBusiness DevelopmentLocationHead office RiyadhRole PurposeResponsible for revenue targets set for Business Development (BD), profitability, controlling and reporting. Continuously build the "Insights" brand in the market.KEY...

Senior Customer Excellence Manager **Category**:Commercial Marketing**Location**:Riyadh, Riyadh, SA- **The Position** - As a Senior Customer Excellence Manager, you will drive customer Engagement Excellence by developing a customer engagement strategy that improves customer experience. Moreover, you will be leading the patient journey strategy and solutions...

Qawafel is a B2B marketplace that connects suppliers with buyers in the confectionery space. We're focused on making it easy for suppliers to sell their products through our platform and to manage their sales orders, access trade financing, and scale their deliveries across Saudi Arabia. We're looking for a Customer Experience Intern to join our team and...

3+ years of program or project management experience - 3+ years of working cross functionally with tech and non-tech teams experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Bachelor's degree - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience defining...