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L2 Backbase Application Engineer
4 weeks ago
Hi All,
- **'Backbase Application experience for supporting user interface components and Backbase work flows**:
- **'Working from Sun to Thursday**
**Responsibilities**:
- Prioritize the support tickets and set priorities for the team.
- Ensure the team follow best practices for change control for resolving support tickets/requests.
- Liaise with the service manager for the prioritization and resolution of support tickets/requests.
- Support the service manager in tracking and reporting the progress of support tickets/requests.
- Respond to support tickets raised and allocated to L2 team.
- Update relevant documentation and tickets, as required, for each issue resolved
**Job Posting JD**
- 'Back base Application experience for supporting user interface components and Back base workflows
- 'Working from Sun to Thursday
- Responsibilities:
- Prioritize the support tickets and set priorities for the team.
- Ensure the team follow best practices for change control for resolving support tickets/requests.
- Liaise with the service manager for the prioritization and resolution of support tickets/requests.
- Support the service manager in tracking and reporting the progress of support tickets/requests.
- Respond to support tickets raised and allocated to L2 team.
- Update relevant documentation and tickets, as required, for each issue resolved
Pay: ﷼12,000.00 - ﷼16,000.00 per month
Application Deadline: 22/04/2024
Expected Start Date: 22/04/2024
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