Customer Operations Manager

**Join our Team**: **About this opportunity!** The Customer Operations Manager (COM) ensures that all contractual deliveries are fulfilled towards one customer account. The role is responsible for ensuring end to end operational performance towards the account according to agreed targets. The role is acting on behalf of Network and Digital Services. The...

Associate - Customer Complaints - Operations & Customer Care The role is responsible for dealing with complaint cases in accordance with D360 service level agreements and SAMA Requirements, and proactively providing comprehensive Customer services to D360, ensuring that customer concerns are addressed promptly and effectively, aiming to improve customer...

Company Description **Homzmart** is an end to end community that connects home professionals with homeowners who can browse home designs, furniture, accessories and products and also can find reviews, referring professionals, take advice from professionals and read articles about home improvement. **Job Description**: - Maintain a high performing team that...

Introduction: An exciting opportunity to make a significant impact in a fast-growing services company. Join our team as a Customer Relationship Manager and be at the forefront of building strong client relationships, delivering exceptional customer experiences, and driving business success. As a Customer Relationship Manager, you will play a pivotal role in...

Our Client Our company is seeking for a Customer Relationship Manager to promote our Cyber Security portfolio composed of products and services. We are looking for an inspired professional that will be part of the highly skilled Customer Success team. Your Responsibilities - Act as the customer’ Single Point of Contact for services and support attending...

Customer Experience Manager-222983 **Customer Experience Manager_Animal Health Business_Saudi Arabia** **OUR COMPANY** At Boehringer Ingelheim we develop breakthrough therapies that improve the lives of both humans and animals. Founded in 1885 and family-owned ever since, Boehringer Ingelheim takes a long-term perspective. Now, we are powered by 52,000...

Grand Community is the biggest bulk influencers marketing service in the region, operating in 5 countries with 5 offices and over 500 employees. Founded in 2019, the company offers 24/7 campaign management and the best marketing tool in the form of word-of-mouth through more than 5000 community blogger members. The community consists of diverse categories...

We are seeking a hardworking Operations Manager to join our Operations Management team. You will be working with our Operations Management team in all stages. As a Operations Manager, your role is to be committed to improving our customer experiences and able to ensure operational efficiency. Ultimately, a top-notch operations manager should have excellent...

Company Description Gulf Business Solutions (GBS) is the leading information and technology solutions provider in the kingdom of Saudi Arabia. Since we started as a business more than thirty years ago, we have grown to an enterprise supported by over five hundred employees, with a rich portfolio of products and services ranging from printing systems to...

2+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Job summary About Amazon At Amazon, we're working to be the most customer-centric company on earth. To get there, we need...

Manage and direct the organization towards its primary objectives, based on profit, growth projections and development of new business and expansion of scope of business. - Define, develop and execute visions and strategies for the operations. - Organize, coach, challenge and develop staff. - Manage and maintain an excellent relationship with the officials...

**Syarah** is on a mission to change how people buy their cars in Saudi and. We offer buyers an end-to-end digital car buying experience where they can buy their next car from the comfort of their living rooms. Under the hood, we build systems to manage sourcing of cars, inspection, photography, merchandising, reconditioning, financing, insurance, shipping...

**ABOUT FRETERIUM** Freterium is a cloud-based transport management SaaS that offers the easiest and most automated way for manufacturers, retailers, and logistics firms, to manage their daily road freight shipments. Relied on by global brands including Danone, Mondelez, Jumia, Freterium's platform helps customers boost productivity, reduce transport...

**About Cequens** CEQUENS is a leading global communications platform as a service (CPaaS) provider that simplifies customer engagement for businesses through its innovative, reliable, and secure communication solutions. Established in 2011, CEQUENS offers a comprehensive suite of APIs, including SMS, WhatsApp for Business, Voice, Push Notifications, and...

Objectives of this Role - Maintain constant communication with management, staff, and vendors to ensure proper operations of the organization - Develop, implement, and maintain quality assurance protocols - Grow the efficiency of existing organizational processes and procedures to enhance and sustain the organization’s internal capacity - Actively pursue...

Responsible for supervising planning activities for the Customer Contact Center for Hospital’s by assisting in developing strategic plans and budgets, monitoring the financial performance of the Business Unit, planning for launching new services in order to ensure smooth functioning of the Customer contact center. Carry out his duties in accordance with...

Position Summary - Identify portfolio/products opportunities, development and implementing strategies & tactics that assure fulfillments of strategic business goals and financial objectives, in line with company goals. - Manage Business Execution of public & Privet sector in Saudi Arabia. - Internal stakeholders including ( PSL,PST) but not limited to, KAMs,...

**Position Summary**: - Identify portfolio/products opportunities, development and implementing strategies & tactics that assure fulfillments of strategic business goals and financial objectives, in line with company goals. - Manage Business Execution of public sector in Saudi Arabia. - **Internal stakeholders **including ( **PSL,PST **) but not limited to,...

**What You’ll do** At Cisco, we are building the world's best Customer Experience (CX) Team to accelerate the company transition to a recurring revenue software-centric model. Cisco Customer Experience (CX) delivers the best customer experience in the industry that accelerates success for our customers and profitable growth for Cisco and our...

**Objectives of this role**: - Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company - Develop, implement, and maintain quality assurance protocols - Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity. **Responsibilities**: - Lead, motivate, and...