Customer Support Specialist

**Company Description** Informa** is a leading international events, intelligence and scholarly research group. We’re the specialist’s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...

Customer Support Associate **About Us** Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in KSA, UAE and Kuwait, and partners with leading global and regional...

**Job Overview** Waseel is looking for a Customer Success Specialist to join our dynamic team in Riyadh! In this role, you will be responsible for ensuring our clients achieve their desired outcomes while using our services, ultimately enhancing customer satisfaction and loyalty. **Key Responsibilities** - Act as the primary point of contact for assigned...

**Description** You as a Customers Technical Support Manager will be part of Hitachi Energy business based in Riyadh, Saudi Arabia. Leading customer technical support activities during tendering, execution and after sales during warranty in full coordination with the internal stakeholders (e.g. operation sales manager, supplying units, tendering manger,...

**Responsibilities**: - Diagnose and troubleshoot hardware and software issues. - Provide remote support for users. - Document issues and resolutions in the ticketing system. - Assist with setting up and configuring new systems. - Provide advanced technical support for software, hardware, and network issues. - Manage user accounts and permissions. - Monitor...

**Why join Stryker?**: Looking for a place that values your unique talents? Discover Stryker's award-winning culture. We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational...

Posted on Monday, 02 December 2024, 1 Jumada Al Thani 1446 Sunday, 09 February 2025, 10 Shaban 1446 Location Riyadh Department/Section Admin Section - Customer Relationship Management Department Responsible for supervising planning activities for the Customer Contact Center for Hospital’s by assisting in developing strategic plans and budgets,...

Job Advert Internal Job Title**:Global IT End-User Support Specialist** Business**:Lucy Electric MENA Regional Headquarters** Location**:Riyadh** Job Reference No**:3593** **Job Purpose**: The IT End-User Support Specialist is responsible for the day-to-day operational delivery of on-site IT End-User Services across all Lucy companies. The role will...

Job Advert Internal Job Title**:Global IT End-User Support Specialist** Business**:Lucy Electric MENA Regional Headquarters** Location**:Riyadh** Job Reference No**:3593** **Job Purpose**: The IT End-User Support Specialist is responsible for the day-to-day operational delivery of on-site IT End-User Services across all Lucy companies. The role will...

The Role Job Description - Manage Oracle Database Administration tasks, including installation, configuration, backup, recovery, and performance tuning. - Support the deployment and management of Customs systems, ensuring compliance with business and regulatory requirements. - Work closely with business support teams to resolve issues and enhance system...

**Main duties and responsibilities**: - Provide technical support to onsite and remote users. - Manage / monitor IT Service Desk Incidents via call management system. - Prioritise and allocate within IT Support teams all requests. - Identify ways to improve the quality of the service provided and / or the efficiency of the processes within the IT Service...

**Purpose of the Job**: As the primary contact for express and eCommerce shipping, you will manage the entire shipment lifecycle, providing status updates and handling customer inquiries and complaints. You will ensure compliance with KPIs and SLAs, resolve issues by coordinating with internal teams, and facilitate claims processing by collecting and...

Qiddiya Investment Company is at the forefront of developing an innovative entertainment and leisure destination, and we are seeking a highly organized and proactive individual to join our team as a Senior Specialist - Strategy Support. In this role, you will provide essential support to strategic initiatives, ensuring that our projects align with...

**About FAMA TECHNOLOGIES** FAMA Technologies specializes as a One Stop Shop offering high end IT solutions to the Hospitality and Retail Verticals. A part of FAMA Holding group, FAMA Technologies grew rapidly since its inception in 2007 and now enjoys a position of a market leader. Our tech-based solutions include IT Infrastructure, Point of Sales...

**BAAN Holding Group**, formerly known as Al Hokair Group, was established in 1978 and boasts a legacy spanning over five decades. As one of the pioneers in the hospitality and entertainment sectors across Saudi Arabia and the Arab world, BAAN Holding continues to expand its investments, starting with its notable ventures into catering. At BAAN Holding, we...

**Company Description** Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and...

**Job Description Summary**: ECT Service Center Specialist (Tamheer) will act as the face of GEHC to our highly valued customers and serve as the primary contact between the customer and GEHC Service Support. Customer Service Center Specialist is responsible from customer call handling, job management, FMI (Field Modification Instruction) execution and some...

**We help the world run better** At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...

Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies...

**Key Responsibilities**: **Customer Interaction**: - Provide comprehensive information on products and services, addressing customer queries and concerns. - Build and maintain strong relationships through effective communication and timely follow-up. **Sales Generation**: - Identify potential sales opportunities by understanding customer needs and...