Call Center Agent

Call Center Agent The main duty of a Call Centre - Agent is to respond to telephone inquiries about the company's services following standard scripts and procedures. To ensure calls are answered within predetermined time scales and are dealt with properly. Documents details of telephone conversation and actions taken. The incumbent is also responsible to...

The main duty of a Call Centre - Agent is to respond to telephone inquiries about the company's services following standard scripts and procedures. To ensure calls are answered within predetermined time scales and are dealt with properly. Documents details of telephone conversation and actions taken. The incumbent is also responsible to correspond with Call...

Job Description Deal with the organization's telephonic conversations with utmost diligence and punctuality. Analyze client requirements and offer the best possible solution or information. Keep the customer interested in the features and utility of a product through effective telephonic communication. Build sustainable relationships and engage customers by...

**Job Description**: - Carry out new call center agent training activities as per set directions. - Understand the organization's requirement to formulate daily targets for the call center activities. - Collect and analyze call-center statistics. - Check the overall efficiency of the call center agents by examining important metrics. - Train and help call...

**Job Description**: We are reputed casual dining Restaurant chain in Saudi Arabia. We are looking for Call Center Agent, Saudi National, Female. Below are some points of her Job Description: - Managing large amounts of inbound and outbound calls in a timely manner. - Following call center “scripts” when handling different topics. - Identifying...

our client are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or...

**MAIN RESPONSIBILITIES**: - Management and resolve customer complaints - Identify and escalate issues to supervisors - Research required information using available resources - Research, identify and resolve customer complaints using applicable software - Route calls to appropriate resources - Document all call information according to standard operating...

**Responsibilities**: Be in charge of running and managing the call center daily. Set targets for all other call center agents to meet up with. Schedule and organize shift patterns for other team members to ensure that customers are never left unattended to. Understand all organization’s products, services, procedures and guidelines and communicate same...

Customer Support: You will handle inbound calls from customers seeking assistance or information. You will address their inquiries, provide product or service information, and resolve their issues promptly and professionally. Phone Etiquette: You will use active listening skills, speak clearly and politely, and maintain a professional and empathetic tone...

**Responsibilities**: - Supervise a team of call center agents, ensuring they adhere to company policies and procedures - Monitor call center KPIs to ensure performance targets are met or exceeded - Coach and mentor team members to improve their performance and enhance their skills - Conduct regular performance evaluations and provide constructive feedback...

minimum 1 year of experience in a call center/ customer service - Experienced in sales - Communication and negotiation skills - Providing guidance and assisting for customers - Determining clients’ needs **Salary**: Up to ﷼5,000.00 per month Application Question(s): - Do you live in Riyadh ? - Do you have experience in a call center ?

Customer Support: You will handle inbound calls from customers seeking assistance or information. You will address their inquiries, provide product or service information, and resolve their issues promptly and professionally. - Phone Etiquette: You will use active listening skills, speak clearly and politely, and maintain a professional and empathetic tone...

Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average. Were looking for a **Contact Center Agent.** Key Responsibilities: - Handle contact center departments inbound and outbound calls including Sales and...

minimum 1 year of experience in a call center/ customer service Experienced in sales Communication and negotiation skills Providing guidance and assisting for customers Determining clients' needsSalary: Up to ریال5,000.00 per monthApplication Question(s): Do you live in Riyadh ? Do you have experience in a call center ?

We are seeking a qualified and experienced Contact Center Agent to join our team. As a Contact Center Agent, you will be responsible for handling customer inquiries, complaints, and providing excellent customer service. In this role, you will be the first point of contact for our customers, so it is essential to possess strong communication and...

Riyadh, Riyadh Province, Saudi Arabia Supertech-Call Center About the job Contact Center Agent "Saudi National"Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average.If yes, then this is the job you're looking...

Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average.Were looking for a Contact Center Agent.Key Responsibilities: Handle contact center departments inbound and outbound calls including Sales and telemarketing...

**Job Information** **Job Title**: Agent - Call Center and Customer Support **Department Name**: Marketing and Customer Support **Job Summary** Complete customer service tasks that ensure customers have the information and assistance they need and maintain the company’s positive reputation. **Primary Duties & Responsibilities** - Take customer calls...

_**Job Title Call Center Agent - GDS - Galileo - Saudi National Must**_ - **Department MSC**_ - **Responsibilites**:_ Identify the needs of customers, resolve issues, and provide solutions. Ensure you follow the customer service script provided by the company for uniformity. Supporting in airlines bookings, Tickets, hotels, and all bookings activities. -...

Select how often (in days) to receive an alert: Create Alert Complete customer service tasks that ensure customers have the information and assistance they need and maintain the company's positive reputation. Duties & Responsibilities Primary Duties & Responsibilities • Take customer calls and provide accurate, satisfactory answers to their queries and...