Customer Success Lead

Salla is the leading e-commerce enabler platform in Saudi Arabia. Behind this success is a hugely diverse team of hard workers and believers in Salla's mission to be the #1 Best and easiest e-commerce enabler platform in the MENA region. We believe we enable our merchants to live better by raising their income.We are seeking a Senior Customer Success Manager...

Salla is the leading e-commerce enabler platform in Saudi Arabia. Behind this success is a hugely diverse team of hard workers and believers in Salla's mission to be the #1 Best and easiest e-commerce enabler platform in the MENA region. We believe we enable our merchants to live better by raising their income.We are seeking a Senior Customer Success Manager...

**Overview**: We are currently on the lookout for a dynamic and customer-centric individual to join our team as a Customer Success Executive at Resal Company, specializing in SaaS (Software as a Service) solutions. As an essential member of our Customer Success team, you will play a vital role in ensuring the success and satisfaction of our clients by...

**Company Description**: Grand Community is the biggest bulk influencers marketing service in the region, operating in 5 countries with 5 offices and over 500 employees. Founded in 2019, the company offers 24/7 campaign management and the best marketing tool in the form of word-of-mouth through more than 5000 community blogger members. The community consists...

Company Description Sadeem Technology is a company based in Jeddah that focuses on building smart, safe, sustainable cities. Our patented technology utilizes wireless sensing systems to monitor air pollution, traffic, and flooding. By using solar-powered sensor networks, machine learning-based software, and visualization platforms, we provide critical...

Company DescriptionSadeem Technology is a company based in Jeddah that focuses on building smart safe sustainable cities. Our patented technology utilizes wireless sensing systems to monitor air pollution traffic and flooding. By using solarpowered sensor networks machine learningbased software and visualization platforms we provide critical geographic...

Company Description:Grand Community is the biggest bulk influencers marketing service in the region, operating in 5 countries with 5 offices and over 500 employees. Founded in 2019, the company offers 24/7 campaign management and the best marketing tool in the form of word-of-mouth through more than 5000 community blogger members. The community consists of...

Salla is a leading provider of information technology and services to businesses of all sizes. We are currently seeking a skilled Customer Success Manager to join our team in a scaled accounts role. As a customer success manager, you will be responsible for ensuring that our customers are getting the most from our products and services. You will be the...

**About Unilode** **Position Overview** **General Responsibilities** - Create and maintain a local Customer and Stakeholder Portfolio. - Use the KPI dashboard to keep track of, manage and drive performances. - Work with the GHA of their assigned customer to ensure ULD requirements are understood. - Enforce compliances of ULD requirements (storage,...

We are looking for a motivated, entrepreneurial and analytical Customer Success Manager to manage key merchants in a growing business. This is a multifaceted role, requiring the ability to manage senior level relationships with external merchants, communicate with internal leadership, develop scalable processes and dive deep into problem solving. You will...

We are looking for a motivated, entrepreneurial and analytical Customer Success Manager to manage key merchants in a growing business.This is a multifaceted role, requiring the ability to manage senior level relationships with external merchants, communicate with internal leadership, develop scalable processes and dive deep into problem solving.You will be...

Leading a team of Scaled Customer Success Managers, you will translate the overall engagement strategy to actionable processes and track the overall customer experience of the scaled mid-market clients. - You will own delivering against our gross and net retention targets within the Scaled accounts segment. - You will be responsible for identifying and...

**Responsibilities**: - Managing end to end relationships and performance for our merchants - Coach merchants to grow their business by partnering with them on goal development, and providing tailored and structured recommendations to achieve those goal - Mananage the successful handling of new clients, maintain existing customers, negotiate renewal and...

Salla is the leading e-commerce enabler platform in Saudi Arabia. Behind this success is a hugely diverse team of hard workers and believers in Salla's mission to be the #1 Best and easiest e-commerce enabler platform in the MENA region. We believe we enable our merchants to live better by raising their income. We are seeking a Senior Customer Success...

Salla is the leading e-commerce enabler platform in Saudi Arabia. Behind this success is a hugely diverse team of hard workers and believers in Salla's mission to be the #1 Best and easiest e-commerce enabler platform in the MENA region. We believe we enable our merchants to live better by raising their income. We are seeking a Senior Customer Success...

Leading a team of Scaled Customer Success Managers, you will translate the overall engagement strategy to actionable processes and track the overall customer experience of the scaled mid-market clients. You will own delivering against our gross and net retention targets within the Scaled accounts segment. You will be responsible for identifying and...

We are looking for a Tech savvy Sr. Customer Success Manager who can provide ongoing support to our clients and network with them. You should be able to contribute to building relationships with existing clients and help them solving their problems and ensure their satisfaction while they are an active account with us.Responsibilities: Establish clear client...

Onboarding customers which include setting up accounts and on-site training. - Help drive fast time to the first implementation and overcome any blockers that may arise - Provide holistic program support to new customers in the onboarding phase - Clearly communicate account setup requirements and expectations with customers and key stakeholders - Assist and...

Preparing customer visits by collecting data from all the concerned departments and sharing it with supervisor/manager before the visit. Visiting customers to collect information about their performance to identify customer's status. Handling and resolving customer complaints, obtaining and evaluating all relevant data to handle complaints and inquiries to...

Company DescriptionSadeem Technology is a company based in Jeddah that focuses on building smart safe sustainable cities. Our patented technology utilizes wireless sensing systems to monitor air pollution traffic and flooding. By using solarpowered sensor networks machine learningbased software and visualization platforms we provide critical geographic...