Customer Technical Manager

**Join our Team**: **About this opportunity** Customer Technical Manager (CTM) is responsible for Local Support operational and technical issues for dedicated customer on a day-to-day basis. This role is a mix of technical/operational and team leading responsibilities, which means that the CTM should have good technical competence to lead customer...

The manager of the CUSTOMER SUPPORT organization is managing a team of Customer Support Managers (CSM) supporting customers during the contract duration and more particularly during on-site delivery of the product (airframe, component, engines, APU ). Each customer is supported by a dedicated CSM. (One CSM can follow multiple customers). A team of Customer...

Understand customer outcomes by communicating with customers, analyze customer health metrics, run NPS and gather other feedback. - Collaborate with our engineering team to set up or configure our SaaS platform as per customers’ requirements and troubleshoot any technical issues raised by these customers. - Analyze, decompose, and troubleshoot technical...

**Contract type** **Regular / Permanent*** **WHO WE ARE** we have been acting in support of our clients and partners to deliver essential services that protect and improve the quality of life wherever we operate. United by a passion for our work as well as our inclusive culture and team spirit, we innovate to conserve water and create value from wastes, in...

Contract typeRegular / PermanentWHO WE AREwe have been acting in support of our clients and partners to deliver essential services that protect and improve the quality of life wherever we operate.United by a passion for our work as well as our inclusive culture and team spirit, we innovate to conserve water and create value from wastes, in the form of...

The RoleADMINISTRATIVE FUNCTIONS: This duty has been performed well when: 1- Prepare Duty Poster. All positions are managed according to staffing standards and personnel are advise at least 3 days in advance of their work 2- Prepare report and surveys Prepare all technical related report such as monthly activity, quantity reports, pending projects, actual...

The key purpose for the Technical Product Support Manager is to train, promote and support the dosing product portfolio. You will be required to provide technical expertise to all customers in the Middle East region and corporate accounts. As part of the new product development program, you will be a product champion for agreed projects providing the link...

Knauf stands for opportunity. We know that opportunity looks different to each person, and we are proud that we see opportunity in everyone. This exciting role within the GCC team based in Jeddah, KSAcould be the perfect next opportunity for you to build a unique career, in a values-led culture with a clear purpose of making tomorrow a home for all of us.We...

**Contract type** **Regular / Permanent*** **WHO WE ARE** we have been acting in support of our clients and partners to deliver essential services that protect and improve the quality of life wherever we operate. United by a passion for our work as well as our inclusive culture and team spirit, we innovate to conserve water and create value from wastes, in...

We are seeking a highly skilled Technical Manager to oversee and manage all aspects of technical projects within our organization. The Technical Manager will be responsible for developing project plans, coordinating resources, and ensuring the successful completion of all technical projects. The ideal candidate will have strong technical expertise, excellent...

You're energized by challenges, creative brand-buildingand great coffee?The Nespresso story began with a simple but revolutionary idea: enable anyone to create the perfect cup of coffee - just like a skilled barista.From this beginning more than 30 years ago, the Nespresso brand concept, the Nespresso Trilogy: exceptional coffees, smart and stylish coffee...

Would you like to join the leading global provider of network security solutions to help strategic accounts optimizing their customer experience? At Fortinet we are looking for a Technical Account Manager to build a long term trusted relationship by operating as primary technical advisor for key enterprise customers. As Technical Account Manager you will...

Al Borg Diagnostics is seeking a skilled and customer-oriented Technical Support Engineer to join our team. As a leading provider of diagnostic health services, we rely on technology to deliver accurate and efficient results to our clients. The Technical Support Engineer will play a crucial role in maintaining the functionality and performance of our IT...

Ensure compliance to Group rules and procedures Consistently achieve top customer satisfaction through professionalism, trust and good account management Be a strong team player and be able to interact will with other staff internally and with vendor partners Leading teams of other engineers Supervising tendering procedures and putting together proposals...

Arabic Computer Systems, a leading ICT company in Saudi Arabia, is seeking a Technical Support professional for its Information Technology and Services industry. As a part of ACS, you will be working with over 3,000 IT professionals serving government entities and top companies in the Middle East. The Technical Support specialist will be responsible for...

We are looking for a Technical Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs. Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote...

Jamjoom Pharma has in a very short span of time emerged, as one of the leading pharmaceutical companies in the Afrasia region. The geographical focus of the company is on countries in the Middle East, Africa, and CIS regions. Strategic focus on selected therapeutic categories has contributed to the rapid growth, market acceptance, and overall success of the...

The manager of the CUSTOMER SUPPORT organization is managing a team of Customer Support Managers (CSM) supporting customers during the contract duration and more particularly during on-site delivery of the product (airframe, component, engines, APU ). Each customer is supported by a dedicated CSM. (One CSM can follow multiple customers).A team of Customer...

Leading a team of Scaled Customer Success Managers, you will translate the overall engagement strategy to actionable processes and track the overall customer experience of the scaled mid-market clients. You will own delivering against our gross and net retention targets within the Scaled accounts segment. You will be responsible for identifying and...

Company Description Sadeem Technology is a company based in Jeddah that focuses on building smart, safe, sustainable cities. Our patented technology utilizes wireless sensing systems to monitor air pollution, traffic, and flooding. By using solar-powered sensor networks, machine learning-based software, and visualization platforms, we provide critical...