Senior Customer Success Manager

We are looking for a motivated, entrepreneurial and analytical Customer Success Manager to manage key merchants in a growing business. This is a multifaceted role, requiring the ability to manage senior level relationships with external merchants, communicate with internal leadership, develop scalable processes and dive deep into problem solving. You will...

Salla is the leading e-commerce enabler platform in Saudi Arabia. Behind this success is a hugely diverse team of hard workers and believers in Salla's mission to be the #1 Best and easiest e-commerce enabler platform in the MENA region. We believe we enable our merchants to live better by raising their income. We are seeking a Senior Customer Success...

Company Description Sadeem Technology is a company based in Jeddah that focuses on building smart, safe, sustainable cities. Our patented technology utilizes wireless sensing systems to monitor air pollution, traffic, and flooding. By using solar-powered sensor networks, machine learning-based software, and visualization platforms, we provide critical...

**Responsibilities**: - Managing end to end relationships and performance for our merchants - Coach merchants to grow their business by partnering with them on goal development, and providing tailored and structured recommendations to achieve those goal - Mananage the successful handling of new clients, maintain existing customers, negotiate renewal and...

**Overview**: We are currently on the lookout for a dynamic and customer-centric individual to join our team as a Customer Success Executive at Resal Company, specializing in SaaS (Software as a Service) solutions. As an essential member of our Customer Success team, you will play a vital role in ensuring the success and satisfaction of our clients by...

**AlGooru is hunting for the next generation of Supply & Support talents!** **We’re looking for a Customer Success Lead** **A bit about us** **Main responsibilities** - Help us build the Customer Success department from (almost) scratch - Initiate strategies aimed at helping us achieve an NPS score of +70%. - Contribute significantly to the company’s...

**Company Description**: Grand Community is the biggest bulk influencers marketing service in the region, operating in 5 countries with 5 offices and over 500 employees. Founded in 2019, the company offers 24/7 campaign management and the best marketing tool in the form of word-of-mouth through more than 5000 community blogger members. The community consists...

**Customer Success**:Microsoft aspires to help our customers achieve their own digital transformation, leveraging the power of Microsoft Cloud solutions and support offerings. To this end, Microsoft invests in a dedicated Customer Success team that will help Microsoft customers successfully realize their business outcomes. - We are always learning....

**About Unilode** **Position Overview** **General Responsibilities** - Create and maintain a local Customer and Stakeholder Portfolio. - Use the KPI dashboard to keep track of, manage and drive performances. - Work with the GHA of their assigned customer to ensure ULD requirements are understood. - Enforce compliances of ULD requirements (storage,...

Company Description NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran...

Preparing customer visits by collecting data from all the concerned departments and sharing it with supervisor/manager before the visit. - Visiting customers to collect information about their performance to identify customer’s status. - Handling and resolving customer complaints, obtaining and evaluating all relevant data to handle complaints and...

Support in building audit tools for all communications between Bupa Arabia employees and members. - Supervise the daily audit process by monitoring achievements of targets and quality of data. - Report specific member issues based on findings from the audits. - Report gaps identified in delivering the Bupa promise for services offered to Bupa Arabia...

**Contract type** **Regular / Permanent*** **WHO WE ARE** we have been acting in support of our clients and partners to deliver essential services that protect and improve the quality of life wherever we operate. United by a passion for our work as well as our inclusive culture and team spirit, we innovate to conserve water and create value from wastes, in...

**Primarily, the Customer Excellence Director - **_member of the Affiliate Leadership Team_**: - guides, monitors, and develops strategies aimed to improve business and planning processes across all brands and departments to add continuous improvement value placing the patient at the center of any efforts and operating within AbbVie business code of...

**Contract type** **Regular / Permanent*** **WHO WE ARE** we have been acting in support of our clients and partners to deliver essential services that protect and improve the quality of life wherever we operate. United by a passion for our work as well as our inclusive culture and team spirit, we innovate to conserve water and create value from wastes, in...

**Key responsibilities**: - Overseeing and assessing customer service staff activities and providing them with regular performance-related feedback. - Strategizing and monitoring the daily activities of customer service operations, including preparing of customer service team duty rosters, scheduling annual leave for staff etc. - Assisting customer service...

We are seeking to hire a dedicated and experienced " Senior Account Executive" to oversee the activities of our account executives and manage our customer accounts. The senior account executives shall be responsible of building and maintaining a sales pipeline with a high conversation rate, attending sales meetings to provide progress updates, and...

**Overview:**DIMENSIONS is seeking a highly skilled and experienced professional to fill the role of Senior Operational Manager. As a key member of our team, you will be responsible for ensuring smooth operations within allocated terminals and venues.Job Responsibilities:Reporting and Deliverables: The successful candidate will oversee all reporting and...

**Taif** **Air** **Procurement and supply chain** **Experienced professionals** Senior Supply Chain Manager **Salary**: Competitive Location: Taif, Saudi Arabia JOB PURPOSE BAE Systems is the UK Government’s nominated Prime Contractor under the Government-to-Government arrangements that are in place to provide equipment, support and training to...

**About this opportunity!** We are looking for a Customer Project Manager (CPM) in Saudi Arabia who will lead assigned customer projects in the Digital Services (DGS) BSS (Business support system) domain securing that project goals are met; customer’s expectations are fulfilled and that the customer relation is handled in the best possible way within the...