Smb Sales Ic5

1 week ago

Riyadh, Saudi Arabia Microsoft Full time

The SMB Sales - Generalist leads sales strategy, execution planning, landing and rhythm of the business for SMB in the area/subsidiary. They identify growth opportunities, localize sales plays/GTM approach leveraging programs/investments and offers, land WW SMB strategy through coordinated cross-engine execution plans, monitor performance, synthesize learnings to inform future execution, and provide real-time feedback to the corporate SMB team. They look across all engines (operated locally and globally) and strive to drive a high degree of cross-engine integration in reaching out to SMB customers.

**Responsibilities**:
Sales Leadership, Planning, and Collaboration
- Accountable for delivering on revenue quotas as the business owner for one or more Solution Areas by identifying the optimal mix of go-to-market (GTM) approaches to drive growth, defining sales engine targets, leading the development of small and medium business (SMB) strategies, managing sales engine and partner performance, and managing SMB investments to drive revenue growth and customer adds. Leads the orchestration and execution of SMB growth plans and identifies growth opportunities across Solution Areas, influences market dynamics, and evaluates competitive threats to generate revenue. Collaborates across major organizational units, shares best practices and technical expertise with others, and provides instrumental support closing strategically valuable deals.
- Leads fiscal year business planning for small and medium business (SMB), across Solution Areas defining key details of SMB execution plans, gaining buy in from key stakeholders, and determining the resources and investments needed to drive execution plans and maintain revenue growth across markets. Evaluates SMB segment performance against growth targets and is accountable for leveraging local market and industry expertise to optimize return on investment (ROI) and spend across markets and programs. Secures additional investments as needed to drive plan execution across markets that impact revenue growth, customer acquisition, and expanding market share.
- Drives action through counterparts across the business (e.g., Finance, Business Group Leaderships, Marketing, One Commercial Partner) and shares thought leadership and expertise in local markets and competitors to identify growth opportunities, define long-term strategies and optimize execution plans for meeting and exceeding revenue targets, and develop and socialize best practices. Partners with leadership teams and stakeholders across small and medium business (SMB) segments to align on strategic priorities and drive scalable improvements in execution plans.
- Leads one or more v-teams of internal cross-functional stakeholders across a multi-matrixed business. Applies deep expertise in partner ecosystems, aligns stakeholders, gains buy in for long-term execution strategies, and sets expectations that drive revenue performance across markets and Solution Areas. Defines performance targets, priorities, rhythms of business (ROB), and governance models for evaluating progress on plan execution, identifying gaps in plan execution, holding teams accountable, and driving corrective action at scale as needed. Shares best practices for leading business planning and plan execution within and across v-teams.
- Shares local market insights, leveraging small and medium business (SMB) assets, local market expertise, marketing campaigns, and competitive insights, as well as an understanding of the voice of the customer and local market digital maturity by segments to identify opportunities and define long-term strategies for driving revenue growth and customer adds at scale, via the optimal mix of partners and programs. Proactively benchmarks data from local markets against global data, applies expertise to gain insights that drive opportunity development, and leverages insights to secure additional resources and investments.

SMB Management
- Develops and manages small and medium business (SMB) business plans, key plays, and program offerings across markets in alignment with One Microsoft culture to achieve joint outcomes, align resources, manage investments, and define roles and responsibilities for teams of cross-functional stakeholders. Works with virtual team stakeholders to identify needs for additional capacity or capabilities across local markets, leads efforts to build upon and obtain required investments, and/or identifies partners to achieve revenue, consumption, customer acquisition, and business transformation targets. Manages SMB segment growth and defines strategies for the expansion of cloud-based solutions offerings across local markets. Shares thought leadership and best practices related to digital transformation internally and externally.
- Leads the evaluation of small and medium business (SMB) customer base across markets with virtual team stakeholders to understand growth opportunities in their local markets, which

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