Cluster Director of Catering Sales

6 months ago

Riyadh, Saudi Arabia Marriott International, Inc Full time

**Job Number** 24067056

**Job Category** Sales & Marketing

**Location** Riyadh Marriott Hotel, 8333 King Saud Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

Functions as the business leader of the property’s Catering Sales Department and manages the property's reactive and proactive catering sales efforts. Shares responsibility for achieving revenue goals, guest and associate satisfaction and the financial performance of the department. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process. Provides day to day leadership to a team of on-property catering sales associates. Partners with key stakeholders within Area Sales to receive warms leads for more in-depth qualification of the business for the property. Partners with Event Management and hotel operations to sell products and services that the hotel has the ability to successfully execute. Verifies a seamless turnover from sales to operations and back to sales while consistently delivering a high level of service. Maintains accountability for verifying that the team maximizes revenue opportunities by up-selling and accurately forecasting (e.g., catering and group rooms) for all events.

**CANDIDATE PROFILE**

**Education and Experience**

**Required**:

- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.

OR
- 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.

**Preferred**:

- 4 year college degree.

**CORE WORK ACTIVITIES**

**Managing Sales Activities**
- Manages the catering sales efforts for the hotel including local and group/convention business.
- Solicits/books local catering business and develops group business.
- Develops and manages catering sales revenue and operation budgets, and provides forecasting reports.
- Works with the management team to create and implement a catering sales/marketing plan addressing revenue, customers and market.
- Develops menus that drive sales.
- Assists with selling, implementation and follow-through of catering promotions.
- Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
- Participates in and practices daily service basics of the brand (e.g.,, Marriott Hotels & Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).
- Coordinates and deploys catering sales resources on-property to establish pull-through and sustainment of catering sales strategies and selling solutions. Develops a close working relationship with operations to execute strategies at the hotel level.
- Verifies that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.
- Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
- Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.
- Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process.
- Performs other duties, as assigned, to meet business needs.

**Building Successful Relationships**
- Interacts effectively with guests/clients, sales and kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to monitor guest satisfaction.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.
- Gains understanding of the hotel’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
- Partners with key stakeholders within Area Sales to receive warms leads for more in-depth qualification of the business for the property.
- Partners with Event Management and hot

  • Cluster Catering Sales Manager

    6 months ago

    Riyadh, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24086609 **Job Category** Sales & Marketing **Location** Riyadh Marriott Hotel, 8333 King Saud Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** The Catering Sales Manager is responsible for contracting and closing local...

  • Assistant Director of Catering

    6 months ago

    Riyadh, Saudi Arabia Zallaqa Full time

    Are you a dynamic, experienced professional with a passion for hospitality and catering management? Join our prestigious international 5-star hotel in Riyadh, Saudi Arabia, as our Assistant Director of Catering and be a part of delivering unparalleled luxury experiences to our esteemed guests. **Position Overview**: As the Assistant Director of Catering,...

  • Cluster Director of Finance

    6 months ago

    Riyadh, Saudi Arabia Manhattan Group Full time

    **Job Opportunity: Finance Director for Luxury Resort Group in the Indian Ocean** Are you ready to elevate your finance career in paradise? An exclusive resort group, nestled in the breathtaking Indian Ocean, is seeking a dynamic and experienced Finance Director to lead the financial strategy for several high-profile resorts. **Key Responsibilities**: -...

  • Catering Sales Manager

    6 months ago

    Riyadh, Saudi Arabia فخامة الطعام Full time

    Sales Management: Develop and implement sales strategies to attract and retain clients for catering services. - Client Relationships: Build and maintain strong relationships with clients, understanding their needs and preferences to provide personalized service. - Business Development: Identify and pursue opportunities to expand the client base and increase...

  • Catering Sales Supervisor

    6 months ago

    Riyadh, Saudi Arabia 360Solutions Full time

    **Responsibilities**: - Responsible for coordinating all requirements for all events bookings. - Build and maintain strong, long-lasting customer relationships through excellent communication and negotiation skills. - Responsible for enforcing the terms of sales letter of agreement and guiding the client through the planning process. - Prepare and deliver...

  • Cluster Director of Sales Corp

    6 months ago

    Riyadh, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24020596 **Job Category** Sales & Marketing **Location** Riyadh Marriott Hotel, 8333 King Saud Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Functions as the leader of the property’s segmented sales effort (e.g.,...

  • Assistant Manager

    6 months ago

    Riyadh, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 23145617 **Job Category** Sales & Marketing **Location** Courtyard Riyadh Northern Ring Road, Olaya Street, Al Murooj District, Northern Ring Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** The Catering Sales Manager is...

  • Catering Manager

    6 months ago

    Riyadh, Saudi Arabia Recruitment JVJ Full time

    Urgently looking for an Assistant Director of Catering for a leading 5* Hotel in Riyadh, KSA. Start date is as soon as possible. **Salary**: ﷼12,000.00 - ﷼12,001.00 per month

  • Outside Catering Manager

    6 months ago

    Riyadh, Saudi Arabia Hilton Full time

    Outside Catering Manager A Catering Manager is responsible for soliciting and responding to companies and organizations to purchase food and beverage, rent meeting space and ancillary services from the hotel. Coordinates the prompt, courteous and efficient delivery of those products to satisfy the customer's service needs and to maximize the hotel's...

  • Catering Manager

    6 months ago

    Riyadh, Saudi Arabia Zallaqa Full time

    **Join Our Team as a Catering Manager** Are you passionate about creating unforgettable culinary experiences? Do you thrive in a fast-paced, dynamic environment? We are seeking a talented Catering Manager to join our prestigious team at [CONFIDENTIAL], a world-renowned 5-star hotel located in the heart of Riyadh, Saudi Arabia. As a Catering Manager, you...

  • Director of Groups, Ccs

    6 months ago

    Riyadh, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24090873 **Job Category** Event Management **Location** The Ritz-Carlton Riyadh, AlHada Area, Mekkah Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for the management of all aspects of the Catering and...

  • Outside Catering Manager

    7 months ago

    Riyadh, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24042050 **Job Category** Event Management **Location** The St. Regis Riyadh, 2941 Makkah Al Mukarramah Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Directs and motivates team while personally assisting in the physical...

  • Cluster Marketing Manager

    6 months ago

    Riyadh, Saudi Arabia Hilton Full time

    Cluster Marketing Manager A Cluster Marketing Manager will play a crucial role in developing and implementing the annual marketing plan, driving key objectives, current initiatives and relevant marketing activities relating directly to the cluster. The role will be responsible for leading the cluster's marketing team and ensuring the department performs an...

  • Cluster Marketing Manager

    6 months ago

    Riyadh, Saudi Arabia Hilton Full time

    A Cluster Marketing Manager will play a crucial role in developing and implementing the annual marketing plan, driving key objectives, current initiatives and relevant marketing activities relating directly to the cluster. The role will be responsible for leading the cluster's marketing team and ensuring the department performs an integral role in bringing...

  • Cluster Credit Supervisor

    6 months ago

    Riyadh, Saudi Arabia Hilton Full time

    Cluster Credit Supervisor The role aims to be recognized as a trusted advisor to finance team members and other hotel business partners. This role supports the finance lead to retain and train best-in-class finance professionals and assists in developing their finance team. This role ensures a robust control and compliance environment and supports the hotel...

  • Cluster Assistant Marketing Manager

    7 months ago

    Riyadh, Saudi Arabia Hilton Full time

    Cluster Assistant Marketing Manager A Cluster Assistant Marketing Manager will play a crucial role in developing and implementing the annual marketing plan, driving key objectives, current initiatives and relevant marketing activities relating directly to the cluster. The role will be responsible for leading the cluster's marketing team and ensuring the...

  • Assistant Director of Sales

    6 months ago

    Riyadh, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24101135 **Job Category** Sales & Marketing **Location** Diriyah Riyadh a Luxury Collection Hotel, One Marriott Drive, Ad Diriyah, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists in leading the property’s segmented sales...

  • Head of People

    7 months ago

    Riyadh, Saudi Arabia Nomac Full time

    To act as an HR business partner for the cluster and manage the effective development and implementation of P&C strategies, policies and procedures in order to attract, motivate, and retain high caliber employees and ensure the provision of best-in-class HR services in line with ACWA NOMAC business objectives. **Strategy & Plans**: - Develop P&C strategy...

  • Restaurant Manager

    6 months ago

    Riyadh, Saudi Arabia HamdanGlobal Full time

    Our recruitment team is hiring Restaurant Manager with extensive experience into Bulk catering division. **Responsibilities: - ** - **Operational Management**: - Oversee all aspects of daily operations, including food preparation, service, staffing, and inventory management. - Ensure compliance with health and safety regulations and maintain cleanliness...

  • Director of Marketing

    6 months ago

    Riyadh, Saudi Arabia Mandarin Oriental Hotel Group Full time

    **Position**: Director of Marketing & Commerce (Full time #538340) **Property / Office**: Al Faisaliah Hotel, Riyadh **Location**: Riyadh, Saudi Arabia **Responsibilities**: **You’ll lead the development, implementation, and execution of the hotel’s annual commercial strategy, directing the activities of those that report to you. In alignment with the...