IT Support Manager
7 months ago
**Job Requirements**:
- Bachelor's degree in information technology, computer science, or a related field.
- Minimum of 5 years of experience in IT support, with at least 2 years in a managerial or supervisory role.
- Solid understanding of ITIL framework and best practices.
- Familiarity with Windows Surface Devices is desirable but not required
- Knowledge in Azure AD is desirable but not required
- Knowledge in SharePoint 2019 or above is desirable but not required
**Responsibilities**:
- Ensure that the Service Desk is created in Odoo and is an excellent deliverer of Customer Service.
- Day to day management of the 1st and 2nd Line Service Desk function.
- Ensure that the Service Desk system is fit for purpose and is used effectively and efficiently by the staff.
- Be responsible for the operational management of call assignments within the Service Desk team and to other parts of ICT Shared Service as appropriate.
- Undertake a regular review of 1st and 2nd Line Service Desk call queues.
- Analysis and Reporting - using KPI’s to measure against the IT Department strategic vision.
- Assist with maintaining the inventory of the school’s computer assets and software licenses.
- Discover, diagnose and triage user’s problems effectively and efficiently.
- Ensure that all activities within the service comply with the school, policies, financial regulations, health and safety, equality and safeguarding responsibilities.
- Ensure that obligations are met under the Freedom of Information, Data Protection Act, GDPR (and the Personal Data Protection Act in Saudi Arabia)
**Salary**: ﷼6,000.00 - ﷼8,500.00 per month
-
Executive Secretary- Support Human Capital Group
7 months ago
Riyadh, Saudi Arabia Support Group Capital Full timeThe Executive Secretary is going to manage the arrangement and appointments agenda of the GCEO in all his calendar. **Responsibilities** - Manages the arrangement and appointments agenda of the CEO in all, meetings, interviews, visits, occasions and normal or up normal activities. - Organizes daily work and orientation related to CEO office to achieve the...
-
Operations Support
7 months ago
Riyadh, Saudi Arabia Saudi Financial Support Services Company “SANID” Full timeAct as ATM support specialist and responsible for the performance of ATMs replenishment to ensure continuous, availability and best productivity according to the required standards of service, manage to resolve issues and incidents when detected. Provide excellent support service and response at all times with accurate provision of information. - Coordinate...
-
Operations Support
7 months ago
Riyadh, Saudi Arabia Saudi Financial Support Services Company “SANID” Full time**Job Purpose**: Act as ATM support specialist and responsible for the performance of ATMs replenishment to ensure continuous, availability and best productivity according to the required standards of service, manage to resolve issues and incidents when detected. Provide excellent support service and response at all times with accurate provision of...
-
Ssc Finance Manager- Ksa
7 months ago
Riyadh, Saudi Arabia Informa Global Support Full time**Company Description** Informa** is a leading international events, intelligence and scholarly research group. We’re the specialist’s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...
-
Sales Manager
6 months ago
Riyadh, Saudi Arabia IT & Communications Full timeB2B شركة رائدة في مجال تقنية المعلومات تبحث عن مديرلقسم المبيعات ذو خبرة لا تقل عن 5 سنوات في مجال مبيعات الشركات سيكون المرشح المثالي مسؤولا عن: - الاشراف وادارة قسم المبيعات لضمان تحقيق الأهداف...
-
IT Support Manager
7 months ago
Riyadh, Saudi Arabia Aldenham Prep School Full time**Job Purpose** Be responsible for developing and operating the first and second line component of a Service Desk within the Aldenham Prep Riyadh IT Support Department. To provide leadership and develop a Stakeholder First culture (which includes, staff, pupils, parents, board members) within the team (as it grows) as they represent the main route for all...
-
Onsite Service Analyst
7 months ago
Riyadh, Saudi Arabia Informa Global Support Full time**Company Description** At Informa Global Support, we’re about connecting businesses and professionals with knowledge. From cutting-edge research to specialist digital demand, our reach is extensive. We’re the power behind a range of fantastic brands such as FAN EXPO, Omdia, World of Concrete and many more. Through cutting edge research we’re here to...
-
IT Support Manager
1 day ago
Riyadh, Saudi Arabia Zid Full timeCompany Description Zid is an e-commerce in a box - solution that any retailer can use to start their eRetail. Zid helps them to build their own E-Stores (with their own name and identity) and integrates them with the supply chain players to enable them to manage and with ease. All of that with affordable cost and decent quality. Location: Riyadh, Saudi...
-
Business Development Manager
7 months ago
Riyadh, Saudi Arabia Power IT Services Full timeWe are looking for an experienced Business Development Manager who is responsible for generating new business opportunities by developing relationships within any industries. He/She is expected to establish relationships with potential new partners, research potential accounts within targeted markets, and pursue leads. He/She has an understanding of their...
-
Knowledge Management Manager, Force Doctrine
12 hours ago
Riyadh, Saudi Arabia Advanced IT Concepts (AITC) Full time**Job Title: Knowledge Management Manager, Force Doctrine** **Reports to**: Program Manager **FLSA**: Exempt **Primary Work Location**: Riyadh, Saudi Arabia **Company Overview** AITC is a fast-growing, proven Information Technology Company focused on Network and Systems Engineering and Integration, Professional Services, Medical Simulation, Test and...
-
Sales Manager
7 months ago
Riyadh, Saudi Arabia ALANTECH IT Solutions Full timeALAN Technology LLC, being ALAN an acronym of Advanced Local Area Network, is an established IT Solutions Provider in UAE since 1990. Within the last 30 years, we have over 2000 customers from various market segments such as Government, Semi-Government, Large Corporate and Small & Medium Enterprises. Our solutions are in the field of providing **IT...
-
Odoo Developer
7 months ago
Riyadh, Saudi Arabia IT Corner Full time**Job Description: Odoo Developer** **Responsibilities**: - Develop and customize Odoo modules and workflows based on business requirements. - Design and implement new features and functionalities in collaboration with business analysts and project managers. - Customize existing modules to enhance performance and user experience. - Test and debug Odoo...
-
Production Support Manager
7 months ago
Riyadh, Saudi Arabia Rewaa Full time**About the Role**: **What You'll Do**: - ** Lead and Mentor**: Oversee a multidisciplinary production support team, providing both technical and leadership guidance. - ** Collaborate Effectively**: Work closely with Engineering Managers to develop and refine support strategies for each module, ensuring robust production support across the organization. -...
-
Infrastructure Team Lead
7 months ago
Riyadh, Saudi Arabia IT Corner Full timeLooking for an Infrastructure Team Lead who will be responsible for overseeing the design, implementation, and maintenance of an organization's IT infrastructure. His role involves leading a team of infrastructure professionals, coordinating projects, and ensuring the reliability and security of the organization's technology infrastructure. **Job...
-
Business Development Manager
7 months ago
Riyadh, Saudi Arabia ALANTECH IT Solutions Full timeALAN Technology LLC, being ALAN an acronym of Advanced Local Area Network, is an established IT Solutions Provider in UAE since 1990. Within the last 30 years, we have over 2000 customers from various market segments such as Government, Semi-Government, Large Corporate and Small & Medium Enterprises. Our solutions are in the field of providing **IT...
-
Business Analyst
9 months ago
Riyadh, Saudi Arabia IT Corner Full timeCompany: IT-Corner Language: Arabic Fluency Job Description: We are seeking a highly skilled Business Analyst with expertise in IT and Digital Transformation to join our team. As a Business Analyst, you will play a pivotal role in driving our company's digital evolution by identifying opportunities for improvement, analyzing business processes, and...
-
Senior Credit Controller
7 months ago
Riyadh, Saudi Arabia Informa Global Support Full time**Company Description** Informa** is a leading international events, intelligence and scholarly research group. We’re the specialist’s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...
-
IT Support
7 months ago
Riyadh, Saudi Arabia Bechtel Full time**Requisition ID**:275414** - ** Relocation Authorized**:None**: - ** Telework Type**:Full-Time Office/Project**: - ** Work Location**:Riyadh** Since 1898, we have helped customers complete more than 25,000 services, and made the world a safer, cleaner place. Differentiated by the quality of our people and our relentless drive to deliver the most...
-
Moodle Developer
8 months ago
Riyadh, Saudi Arabia IT Corner Full timeLooking for a Moodle full-stack developer who will be responsible for end-to-end development and maintenance of Moodle-based e-learning platforms. Key responsibilities include designing and implementing features, customizing the front-end and back-end components, integrating third-party tools, optimizing database performance, and ensuring overall system...
-
Channel Support Manager
5 days ago
Riyadh, Saudi Arabia Teleperformance Full timeChannel Support Manager - IT Industry ( Cloud ) Saudi National Must Riyadh JD: - Partner development: develop strategic ecosystem partner portfolio and pipelines in the key pillars by understanding partner goals and identifying opportunities. - Marketing, events & community: connect partners to AppDev and customers, create and participate in events...