Technical Service Delivery Manager
7 days ago
Amazon is seeking a highly skilled Technical Service Delivery Manager to lead our customer support team. As a key member of our team, you will be responsible for managing process improvement initiatives, including the scoping and implementation of projects stemming from escalations.
Preferred Qualifications- Experience utilizing Heartbeat and Tableau
- Proficiency in other languages
- Proficient project management skills (communication, planning, documentation) and the proven ability to identify opportunities, and drive them to completion
A minimum of six months of experience handling customer escalated contacts such as D2AS Advanced Technician, DART (Resolution Specialist), Social Media, or Search & Rescue is required.
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Technical Service Delivery Manager
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Visa Inc. Full timeAbout the TeamWe are seeking an experienced Technical Service Delivery Manager to join our team at Visa Inc.This is a hybrid position that requires the ability to work in both remote and office settings, with a focus on providing exceptional technical support to end users.Responsibilities:Lead and manage a team of technical support specialists.Develop and...
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Technical Service Delivery Lead
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Brixio Full timeBrixio is looking for a highly skilled Technical Service Delivery Lead to join our team in Riyadh, Saudi Arabia. As a key member of our DelOps Team, you will participate in the operations (RUN phase) and delivery (BUILD Phase where needed) of solutions to end customers.Your primary responsibilities will include providing technical direction when CAB requires...
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IT Service Delivery Manager
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia 2P Perfect Presentation Full timeJob OverviewWe are seeking an experienced IT Service Delivery Manager to join our team at 2P Perfect Presentation. In this role, you will be responsible for leading our IT service delivery team and ensuring the smooth operation of our DevOps systems.The ideal candidate will have a strong background in IT service management, as well as experience with...
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Technical Delivery Manager
1 day ago
Riyadh, Ar Riyāḑ, Saudi Arabia Giza Systems KSA Full timeAs a Technical Delivery Manager at Giza Systems KSA, you will be responsible for managing the delivery of technology solutions that drive business increments. This role requires strong leadership and technical skills to ensure seamless integration with business operations.The ideal candidate will have experience in managing large-scale software development...
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Delivery Experience Specialist
12 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Delivery Hero SE Full timeDelivering Exceptional Customer Experiences: A Career OpportunityJob DescriptionStrategic Logistics Planning and ExecutionDelivery Time Reduction and EnhancementNPS Score Improvement through Delivery ExperienceAbout UsWe are a leading player in the delivery space, driven by our passion to deliver exceptional customer experiences.With operations across 70+...
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Financial Services Delivery Manager
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Total-TECH Co. Full timeWe are seeking a Financial Services Delivery Manager to oversee the development and delivery of financial services. The ideal candidate will have strong leadership skills and experience in managing cross-functional teams.Main Responsibilities:Lead cross-functional teams in developing and delivering financial services.Develop and maintain accurate and...
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IT Service Delivery Manager
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia CyberSec Consulting Full timeWe are looking for an IT Service Delivery Manager to join our team at CyberSec Consulting.About the RoleThis full-time position requires 5+ years of experience in IDM with a minimum of 5 years in Dell One Identity Manager. The successful candidate will have excellent knowledge of Identity & Access Management Domain and be able to collaborate with...
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IT Service Delivery Manager
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia CARE Full timeAbout This OpportunityCARE is seeking a talented L1 Support Engineer to join our team. As a critical member of our support team, you will play a vital role in delivering exceptional technical support services to our clients.Main ResponsibilitiesProvide technical support to clients via various channels, including phone, email, and chat.Resolve technical...
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Service Delivery Manager
12 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia ALJOMAIH BOTTLING PLANTS Full timeWe are looking for a highly skilled Service Delivery Manager to join our team at ALJOMAIH BOTTLING PLANTS. As a Service Delivery Manager, you will play a critical role in ensuring that our IT services meet the highest standards of quality and efficiency.You will be responsible for developing and implementing strategies to improve our IT service delivery...
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Service Delivery Manager
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Ejada Systems Limited. Full timeWe are seeking a seasoned Service Delivery Manager to join our team at Ejada Systems Limited. In this role, you will be responsible for overseeing the end-to-end delivery of services and projects, ensuring alignment with business goals.You will develop and implement strategies to improve service efficiency, quality, and customer satisfaction. Additionally,...
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Delivery Service Manager
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Laverne Group | مجموعة لافيرن Full timeLast Mile Delivery OperationsAs a key member of the Laverne Group | مجموعة لافيرن team, the Last Mile Delivery Operations expert will be responsible for overseeing and managing the last-mile delivery process to ensure timely and efficient deliveries.Key Responsibilities:Oversee and manage the last-mile delivery process to ensure timely and...
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IT Service Delivery Director
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Master Works Full time**Job Description:**We are seeking an experienced IT Service Delivery Director to lead our managed services business and drive operational excellence. The ideal candidate will have expertise in directing sales, pre-sales, PMO, and support teams, while fostering strong relationships with stakeholders and partners.Key Responsibilities:Develop and implement...
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Service Delivery Expert
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia BARCO Full timeService Delivery ExpertWe are looking for a skilled Service Delivery Expert to join our team.In this role, you will be responsible for providing technical support to our clients in the MEA area and abroad.You will repair and troubleshoot Barco hardware and software, assist at sales demos, and provide product training to partners and end-users.The ideal...
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Service Delivery Manager
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Total-TECH Co. Full timeAbout the RoleWe are looking for a Service Delivery Manager to join our team at Total-TECH Co. This is an exciting opportunity to lead and manage transformation initiatives aimed at integrating operational activities with strategic objectives to enhance service delivery and efficiency.The successful candidate will have a strong analytical mindset, excellent...
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IT Services Delivery Manager
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Ejada Systems Limited. Full time**Job Purpose:**Ejada Systems Limited seeks a seasoned professional to oversee the development and delivery of comprehensive IT managed services for clients in diverse industries. The successful candidate will ensure the successful implementation of complex IT projects, ongoing support of critical systems, and adherence to strict regulatory requirements in...
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Technical Service Manager
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Webook Full timeJob OverviewWebook.com is a pioneering event ticketing and experience booking platform that seeks a skilled IT Operations Manager to lead its technical team. This role offers an exciting opportunity to join a dynamic organization that values innovation and excellence.The successful candidate will oversee the organization's IT infrastructure, ensuring...
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Development Manager
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Egis Group Full timeAbout Our TeamEgis Group is proud to comprise a talented team of experts dedicated to shaping the future of urban spaces and infrastructure. Our team members bring extensive experience in project management and advisory services, working closely with clients to deliver innovative solutions.Job RoleWe are seeking a highly motivated Junior Project Manager to...
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IT Service Delivery Expert
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia TMF Group Full timeAbout the RoleWe are seeking a skilled Workplace IT Services Engineer to join our team at TMF Group. As a key member of our IT department, you will be responsible for ensuring the highest quality of IT service delivery in your assigned offices.Key ResponsibilitiesEnsure seamless IT service delivery in offices.Support end-user hardware and software.Resolve...
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Technical Service Director
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia West Story Full timeWe are West Story, a leading company in the consumer services industry, seeking a Maintenance and Quality Specialist to join our team in Riyadh.Responsibilities:The successful candidate will be responsible for managing and scheduling monthly field visits for the maintenance team to ensure efficient service delivery.Manage and schedule monthly field visits...
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Sales and Service Delivery Manager
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia CARE Full timeRole SummaryThis is a unique opportunity for an ambitious sales professional to drive business growth and contribute to the success of our HR services division.Key AccountabilitiesBusiness Development: Identify and pursue new business opportunities to drive revenue growth.Customer Engagement: Develop and maintain strong relationships with key customers to...