Technical Service Delivery Manager
2 days ago
Amazon is seeking a highly skilled Technical Service Delivery Manager to lead our customer support team. As a key member of our team, you will be responsible for managing process improvement initiatives, including the scoping and implementation of projects stemming from escalations.
Preferred Qualifications- Experience utilizing Heartbeat and Tableau
- Proficiency in other languages
- Proficient project management skills (communication, planning, documentation) and the proven ability to identify opportunities, and drive them to completion
A minimum of six months of experience handling customer escalated contacts such as D2AS Advanced Technician, DART (Resolution Specialist), Social Media, or Search & Rescue is required.
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Technical Service Delivery Manager
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Visa Inc. Full timeAbout the TeamWe are seeking an experienced Technical Service Delivery Manager to join our team at Visa Inc.This is a hybrid position that requires the ability to work in both remote and office settings, with a focus on providing exceptional technical support to end users.Responsibilities:Lead and manage a team of technical support specialists.Develop and...
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IT Service Delivery Manager
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia 2P Perfect Presentation Full timeJob OverviewWe are seeking an experienced IT Service Delivery Manager to join our team at 2P Perfect Presentation. In this role, you will be responsible for leading our IT service delivery team and ensuring the smooth operation of our DevOps systems.The ideal candidate will have a strong background in IT service management, as well as experience with...
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Financial Services Delivery Manager
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Total-TECH Co. Full timeWe are seeking a Financial Services Delivery Manager to oversee the development and delivery of financial services. The ideal candidate will have strong leadership skills and experience in managing cross-functional teams.Main Responsibilities:Lead cross-functional teams in developing and delivering financial services.Develop and maintain accurate and...
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IT Service Delivery Manager
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia CyberSec Consulting Full timeWe are looking for an IT Service Delivery Manager to join our team at CyberSec Consulting.About the RoleThis full-time position requires 5+ years of experience in IDM with a minimum of 5 years in Dell One Identity Manager. The successful candidate will have excellent knowledge of Identity & Access Management Domain and be able to collaborate with...
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IT Service Delivery Manager
23 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia CARE Full timeAbout This OpportunityCARE is seeking a talented L1 Support Engineer to join our team. As a critical member of our support team, you will play a vital role in delivering exceptional technical support services to our clients.Main ResponsibilitiesProvide technical support to clients via various channels, including phone, email, and chat.Resolve technical...
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IT Service Delivery Director
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Master Works Full time**Job Description:**We are seeking an experienced IT Service Delivery Director to lead our managed services business and drive operational excellence. The ideal candidate will have expertise in directing sales, pre-sales, PMO, and support teams, while fostering strong relationships with stakeholders and partners.Key Responsibilities:Develop and implement...
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Service Delivery Expert
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia BARCO Full timeService Delivery ExpertWe are looking for a skilled Service Delivery Expert to join our team.In this role, you will be responsible for providing technical support to our clients in the MEA area and abroad.You will repair and troubleshoot Barco hardware and software, assist at sales demos, and provide product training to partners and end-users.The ideal...
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Service Delivery Manager
1 hour ago
Riyadh, Ar Riyāḑ, Saudi Arabia Total-TECH Co. Full timeAbout the RoleWe are looking for a Service Delivery Manager to join our team at Total-TECH Co. This is an exciting opportunity to lead and manage transformation initiatives aimed at integrating operational activities with strategic objectives to enhance service delivery and efficiency.The successful candidate will have a strong analytical mindset, excellent...
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IT Services Delivery Manager
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Ejada Systems Limited. Full time**Job Purpose:**Ejada Systems Limited seeks a seasoned professional to oversee the development and delivery of comprehensive IT managed services for clients in diverse industries. The successful candidate will ensure the successful implementation of complex IT projects, ongoing support of critical systems, and adherence to strict regulatory requirements in...
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Technical Service Manager
7 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Webook Full timeJob OverviewWebook.com is a pioneering event ticketing and experience booking platform that seeks a skilled IT Operations Manager to lead its technical team. This role offers an exciting opportunity to join a dynamic organization that values innovation and excellence.The successful candidate will oversee the organization's IT infrastructure, ensuring...
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IT Service Delivery Expert
24 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia TMF Group Full timeAbout the RoleWe are seeking a skilled Workplace IT Services Engineer to join our team at TMF Group. As a key member of our IT department, you will be responsible for ensuring the highest quality of IT service delivery in your assigned offices.Key ResponsibilitiesEnsure seamless IT service delivery in offices.Support end-user hardware and software.Resolve...
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Technical Service Director
1 day ago
Riyadh, Ar Riyāḑ, Saudi Arabia West Story Full timeWe are West Story, a leading company in the consumer services industry, seeking a Maintenance and Quality Specialist to join our team in Riyadh.Responsibilities:The successful candidate will be responsible for managing and scheduling monthly field visits for the maintenance team to ensure efficient service delivery.Manage and schedule monthly field visits...
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IT Service Delivery Manager
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Visionx Full timeTransforming IT Services with Exceptional Customer ExperienceVisionX, a leader in AI-driven solutions, seeks a dedicated professional to oversee the delivery of high-quality IT services that meet or exceed customer expectations. As our Service Level Manager, you will be responsible for ensuring seamless service execution, gathering feedback through surveys,...
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Technical Network Services Lead
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Ruijie Networks Full timeKey ResponsibilitiesThe Technical Network Services Lead will be responsible for the following key responsibilities:Working with the remote TAC and R&D teams to conduct pre-sales tests, POCs, and demonstrations focusing on network and wireless areas.Collaborating with the TAC level 2 support team to resolve technical issues and service requests...
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IT Service Delivery Expert
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Greenberg Traurig Full timeWe are looking for a highly skilled and experienced IT Service Delivery Expert to join our team at Greenberg Traurig. As a member of our support services team, you will play a critical role in providing exceptional technical support to our attorneys and professional staff.The available shifts for this position are:7:00 AM - 4:00 PM Riyadh Time8:00 AM - 5:00...
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Sales and Service Delivery Manager
24 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia CARE Full timeRole SummaryThis is a unique opportunity for an ambitious sales professional to drive business growth and contribute to the success of our HR services division.Key AccountabilitiesBusiness Development: Identify and pursue new business opportunities to drive revenue growth.Customer Engagement: Develop and maintain strong relationships with key customers to...
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Riyadh, Ar Riyāḑ, Saudi Arabia CARE Full timeAbout the RoleCARE is seeking a skilled Technical Infrastructure Delivery Manager to lead cross-functional teams in driving the implementation and deployment of data center expansion projects.This role involves breaking down complex projects into manageable pieces, communicating goals and responsibilities effectively, and managing interfaces between internal...
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Technical Control Specialist
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Spectrum Technical Services Inc Full timeSpectrum Technical Services, Inc. is a leading provider of technical services, seeking an experienced Quality Supervisor to join our team.Responsibilities:Quality Assurance: Develop and implement quality assurance programs, ensuring compliance with regulatory requirements.Product Improvement: Manage product improvement initiatives, improving quality and...
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IT Service Delivery Specialist
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Sumerge Full timeSumerge is seeking an experienced IT Service Delivery Specialist to join our team. In this role, you will be responsible for delivering high-quality IT services to our clients, ensuring that their IT needs are met and exceeded.Key ResponsibilitiesService Delivery:Plan, coordinate, and execute IT services, ensuring timely delivery and high-quality...
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IT Service Delivery Manager
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Duncan & Ross Full timeAbout this job opportunityJob Description:Duncan & Ross is seeking a talented Senior Systems Analyst to drive business success through effective IT solutions. This is an exciting opportunity for a motivated professional to lead IT projects and contribute to the company's growth.Key Responsibilities:Drive project delivery, ensuring timely completion and...