Service Delivery Manager

2 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia ALJOMAIH BOTTLING PLANTS Full time

We are looking for a highly skilled Service Delivery Manager to join our team at ALJOMAIH BOTTLING PLANTS. As a Service Delivery Manager, you will play a critical role in ensuring that our IT services meet the highest standards of quality and efficiency.

You will be responsible for developing and implementing strategies to improve our IT service delivery processes. This includes analyzing data to identify areas for improvement and implementing changes to enhance our services.

A key part of this role is working closely with our internal stakeholders to understand their needs and requirements. You will communicate effectively with these stakeholders to ensure that their expectations are met.

To succeed in this role, you will need excellent leadership and communication skills. You must have a proven track record in IT service delivery management or a related field, with a focus on change management principles.

We offer a dynamic and supportive work environment, with opportunities for career growth and development.



  • Riyadh, Ar Riyāḑ, Saudi Arabia Delivery Hero SE Full time

    Delivering Exceptional Customer Experiences: A Career OpportunityJob DescriptionStrategic Logistics Planning and ExecutionDelivery Time Reduction and EnhancementNPS Score Improvement through Delivery ExperienceAbout UsWe are a leading player in the delivery space, driven by our passion to deliver exceptional customer experiences.With operations across 70+...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Ejada Systems Limited. Full time

    We are seeking a seasoned Service Delivery Manager to join our team at Ejada Systems Limited. In this role, you will be responsible for overseeing the end-to-end delivery of services and projects, ensuring alignment with business goals.You will develop and implement strategies to improve service efficiency, quality, and customer satisfaction. Additionally,...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Delivery Hero SE Full time

    Leading the Way in IT OperationsHungerstation is a fast-growing food delivery app in the region, and we're seeking an experienced Director of IT Operations to lead and optimize our IT infrastructure, service management, and operations across multiple locations. As a member of our team, you'll be responsible for overseeing the design, deployment, and...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Laverne Group | مجموعة لافيرن Full time

    Last Mile Delivery OperationsAs a key member of the Laverne Group | مجموعة لافيرن team, the Last Mile Delivery Operations expert will be responsible for overseeing and managing the last-mile delivery process to ensure timely and efficient deliveries.Key Responsibilities:Oversee and manage the last-mile delivery process to ensure timely and...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Total-TECH Co. Full time

    About the RoleWe are looking for a Service Delivery Manager to join our team at Total-TECH Co. This is an exciting opportunity to lead and manage transformation initiatives aimed at integrating operational activities with strategic objectives to enhance service delivery and efficiency.The successful candidate will have a strong analytical mindset, excellent...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Hamad M. Al Rugaib & Sons Trading Co Full time

    Role Summary:We are looking for a highly organized and detail-oriented Delivery Coordinator to join our team at Hamad M. Al Rugaib & Sons Trading Co.Key Accountabilities:Confirm delivery details with customers, resolve any issues, and address their inquiries and concerns.Track and resolve delivery-related issues promptly.Monitor performance standards to...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Tbwa ChiatDay Inc Full time

    Tbwa Chiat/Day Inc is dedicated to delivering outstanding service to our customers. As a Service Delivery Excellence Manager, you'll be responsible for ensuring that our agents meet the highest standards of quality and service.You'll monitor agent calls, chats, and emails to assess quality and adherence to service standards. Your analytical skills and...


  • Riyadh, Ar Riyāḑ, Saudi Arabia IFS Full time

    Key ResponsibilitiesThe Global Services Strategist establishes and shapes desired customer outcomes and designs executable offerings to deliver value across the customer lifecycle. This role requires strong verbal and written communication skills, strategic planning skills, and the ability to work in a deadline-driven environment.You will work closely with...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Visionx Full time

    About VisionXWe are a cutting-edge technology company dedicated to revolutionizing the way businesses approach complexity with AI. Founded in 2017, our mission is to provide custom, agile systems that address unique challenges.Our team of industry experts works closely with world-leading brands and Fortune 1000 companies, leveraging expertise in computer...


  • Riyadh, Ar Riyāḑ, Saudi Arabia CARE Full time

    Service Delivery LeadCARE is looking for a Service Delivery Lead to join our team, where you'll be responsible for ensuring the smooth delivery of services and exceeding guest expectations.You'll oversee daily operations, implement property management strategies, and maintain the highest standards of quality.Your Key Responsibilities:Manage guest concerns...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Servicenow Full time

    About UsServicenow is a pioneering company that has transformed the way organizations work. Founded in 2004 by Fred Luddy, we have grown into a global market leader with a vision to make the world work better for everyone.Job RoleAs a Principal Engagement Manager, you will be responsible for leading a delivery team that drives successful customer outcomes...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Rawaj HCM Jobs Full time

    Rawaj HCM Jobs values innovative professionals who drive success through effective IT service delivery.The ideal candidate for this position will possess strong analytical and problem-solving skills, excellent leadership and communication abilities, and a customer-centric approach.Key TasksManage service requests efficiently, resolving issues within...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Jobs for Humanity Full time

    The Market Director - Leisure & Entertainment will be a key member of our team at Jobs for Humanity, responsible for driving profitable growth across our Middle East business. This individual will oversee all service delivery, inclusive of win work, client management, and delivery of services for clients and projects, while ensuring that the best tools,...


  • Riyadh, Ar Riyāḑ, Saudi Arabia CARE Full time

    About This OpportunityCARE is seeking a talented L1 Support Engineer to join our team. As a critical member of our support team, you will play a vital role in delivering exceptional technical support services to our clients.Main ResponsibilitiesProvide technical support to clients via various channels, including phone, email, and chat.Resolve technical...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Ihgarmyhotels Full time

    Service Delivery SpecialistAs a Service Delivery Specialist at Ihgarmyhotels, you'll play a critical role in ensuring the seamless delivery of our services. Your primary focus will be on supervising staff, overseeing service operations, and interacting with guests to ensure their needs are met.You'll also be responsible for monitoring inventory levels,...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

    As a Technical Delivery Manager for AWS Managed Services, you will be responsible for leading large-scale cloud-based IT transformation projects from start to finish. Your expertise will enable you to navigate complex technical discussions and provide strategic guidance on AWS services utilization.About the JobWe are seeking an exceptional candidate with...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Emdad Al Khebrat Full time

    About the RoleThe IT Operations Manager will play a vital role in supporting the growth and productivity of individuals and organizations at Emdad Al Khebrat. This position involves managing IT support services, system upgrades, data security, and leading the IT operations team to achieve organizational goals.Key Responsibilities:Manage IT Infrastructure:...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Saudi Agricultural and Livestock Investment Co Full time

    Driving Efficiency and EffectivenessSaudi Agricultural and Livestock Investment Co is committed to delivering high-quality corporate services that meet the evolving needs of its stakeholders.We seek an exceptional professional to join our team as a Corporate Excellence Senior Specialist to drive efficiency and effectiveness in our corporate services.The role...


  • Riyadh, Ar Riyāḑ, Saudi Arabia TMF Group Full time

    About the RoleWe are seeking a skilled Workplace IT Services Engineer to join our team at TMF Group. As a key member of our IT department, you will be responsible for ensuring the highest quality of IT service delivery in your assigned offices.Key ResponsibilitiesEnsure seamless IT service delivery in offices.Support end-user hardware and software.Resolve...


  • Riyadh, Ar Riyāḑ, Saudi Arabia CARE Full time

    Role SummaryThis is a unique opportunity for an ambitious sales professional to drive business growth and contribute to the success of our HR services division.Key AccountabilitiesBusiness Development: Identify and pursue new business opportunities to drive revenue growth.Customer Engagement: Develop and maintain strong relationships with key customers to...