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Customer Solutions Expert

1 week ago


Riyadh, Ar Riyāḑ, Saudi Arabia Thales Group Full time

Job Description

The Key Account Manager will be responsible for developing and executing account strategies to drive business growth and revenue expansion in the KSA market.

This role will involve building and maintaining strong relationships with key customers and stakeholders, identifying opportunities for growth and development, and collaborating with internal teams to deliver tailored solutions.

Key Objectives

  1. To increase revenue by 15% within the first year
  2. To expand the customer base by 20% within the second year
  3. To improve customer satisfaction ratings by 25% within the third year

Responsibilities

  • Develop and implement account strategies to drive business growth and revenue expansion
  • Build and maintain strong relationships with key customers and stakeholders
  • Identify opportunities for growth and development and collaborate with internal teams to deliver tailored solutions
  • Maintain accurate records and reports to track progress and performance