Current jobs related to Customer Relationship Manager - Riyadh, Ar Riyāḑ - Michael Page

  • Project Manager

    2 months ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Giza Systems KSA Full time

    Job DescriptionJob Summary:The Project Manager is responsible for managing key clients' projects, ensuring successful delivery, and maintaining a strong client relationship. This role is critical to the success of the project and requires strong project management skills, effective communication, and a customer-centric approach.Main Responsibilities:Project...

  • Institutional Client Relationship Manager

    1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Franklin Templeton Full time

    At Franklin Templeton, we're dedicated to advancing the financial services industry by pushing the boundaries of innovation and expertise. Our global presence spans asset management, wealth management, and fintech, offering a diverse range of services to help investors achieve their goals.Job SummaryWe're seeking an Institutional Client Account Manager to...

  • Institutional Client Relationship Manager

    4 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Franklin Templeton Full time

    About the RoleWe are seeking an experienced Institutional Client Account Manager to join our dynamic team in Riyadh, Saudi Arabia.The successful candidate will be responsible for managing existing client relationships in the Middle East region, providing high-quality service, and ensuring long-term retention of assets and fee revenue for our business.Key...

  • Institutional Client Relationship Manager

    4 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Franklin Templeton Full time

    About the RoleWe are seeking an experienced Institutional Client Account Manager to join our team in Dubai or Riyadh. As a key member of our client coverage team, you will be responsible for managing existing client relationships in the Middle East region, providing exceptional service, and driving long-term retention of assets and fee revenue for our...

  • Institutional Client Relationship Manager

    1 month ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Franklin Templeton Full time

    About the RoleWe are seeking an experienced Institutional Client Account Manager to join our team in Dubai or Riyadh. As a key member of our client coverage team, you will be responsible for managing existing client relationships in the Middle East region, providing exceptional service, and driving long-term retention of assets and fee revenue for our...

  • Director of Customer Value

    2 months ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Adobe Full time

    About the RoleWe are seeking a highly skilled Director of Customer Value to join our team at Adobe. As a key member of our organization, you will be responsible for acting as the primary liaison for Customer leadership and partnering with C-level executives within our largest, most strategic customers to guide them through their digital transformation...

  • Customer Service Quality Manager

    2 months ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Majorel KSA Full time

    This is a Customer Service Quality Manager position based in Riyadh, Saudi Arabia. As a Customer Service Quality Manager, you will be responsible for ensuring the highest level of customer satisfaction by overseeing and improving the quality of customer service operations. You will play a critical role in maintaining and enhancing the reputation of the...

  • Customer Service Representative

    2 months ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Richemont Full time

    Riyadh, SAPermanentAt Cartier, we're driven by a pioneering spirit that inspires our teams across all métiers. Our 9000+ colleagues from 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to enrich our Maison's heritage by pushing the boundaries of creativity.Key Responsibilities:• Attend to after-sale...

  • Customer Service Ambassador

    2 months ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Marcomarabia Full time

    Job OverviewThis is a full-time on-site role for a Customer Service Representative located in a dynamic and fast-paced environment. The Customer Service Representative will be responsible for managing customer support, ensuring customer satisfaction, and improving the customer experience.Key ResponsibilitiesRespond to customer inquiries and resolve issues in...

  • Business Development Manager

    2 months ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Centena group Full time

    Job Description**Job Title:** Business Development Manager**Job Summary:** We are seeking a highly motivated and experienced Business Development Manager to join our team at Centena Group. The successful candidate will be responsible for identifying and developing new business opportunities, building and maintaining relationships with channel partners and...

  • Customer Service Representative

    4 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Star Services LLC Full time

    Key Responsibilities:Proactively welcome and assist visitors.Oversee the management of the reception area, including telecommunications systems.Efficiently handle inquiries, keep directories updated, and manage visitor logs.Exemplify excellent telephone etiquette and professionalism, focusing on customer service while adeptly managing high-pressure...

  • Office Manager/Facilities Manager

    2 months ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Mackenzie Jones Full time

    Job Title: Office Manager/Facilities ManagerA leading management consulting, technology services, and outsourcing company is seeking a highly skilled Office Manager/Facilities Manager to join their team in Riyadh, Saudi Arabia.About the Role:The successful candidate will be responsible for managing and delivering all services in their area, overseeing and...

  • Business Development Manager

    2 months ago

    Riyadh, Ar Riyāḑ, Saudi Arabia RTC1 Recruitment Services Full time

    Job Title: Commercial ManagerJob Type: Full-timeSalary: Up to 20,000 AED per annum, depending on experience and qualificationsLocation: Dammam, KSA / Riyadh, KSAAbout the Company:RTC1 Recruitment Services is proud to partner with a global Petrochemical Group of Companies that trades and manufactures a wide array of coating products.Job Summary:We are seeking...

  • Business Development Manager

    2 months ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Tafaseel Group Full time

    About the RoleWe are seeking a highly skilled and experienced Business Development Manager to join our team at Tafaseel Group. As a key member of our leadership team, you will be responsible for driving new business acquisition and revenue growth.Key ResponsibilitiesSales Strategy Development: Develop and execute sales strategies to achieve revenue targets...

  • Strategic Account Manager

    2 months ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Nielseniq Full time

    About the RoleWe are seeking a highly skilled and experienced Strategic Account Manager to join our team at NielsenIQ. As a key member of our sales team, you will be responsible for acquiring new clients and maintaining existing relationships to meet our target sales budget.Key ResponsibilitiesClient Acquisition: Identify and pursue new business...

  • Enterprise Account Manager

    2 months ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Unifonic, Inc. Full time

    {"h1": "Enterprise Account Manager at Unifonic, Inc.", "p": "We are seeking an experienced Enterprise Account Manager to join our Sales team at Unifonic, Inc. As a key member of our team, you will be responsible for driving revenue growth and building strong relationships with our strategic accounts in the BFSI sector in the KSA market.", "ul": [{"li": "Meet...

  • Business Development Manager

    2 months ago

    Riyadh, Ar Riyāḑ, Saudi Arabia SmartPlus Full time

    Job DescriptionSmartPlus is seeking a highly skilled and experienced Business Development Manager to join our team. As an Account Manager, you will be responsible for driving new sales channels and developing long-term relationships with our clients.Key Responsibilities:Develop New Business Opportunities: Identify and pursue new business opportunities in the...

  • Account Manager

    1 month ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Eminence Talent Group Full time

    Account ManagerEminence Talent Group is seeking a skilled Account Manager to join our team in Riyadh, Saudi Arabia. As a key member of our client-facing team, you will be responsible for managing and growing relationships with assigned client accounts, driving account growth, and ensuring customer satisfaction.Key Responsibilities:Develop and execute account...

  • Sales and Marketing Manager

    2 months ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Ali Zaid Al Quraishi & Brothers Co. Ltd. Full time

    Job OverviewWe are seeking a highly motivated and experienced Sales and Marketing Manager to join our team at Ali Zaid Al Quraishi & Brothers Co. Ltd. The successful candidate will be responsible for managing all sales and marketing activities for assigned brands, ensuring coverage, distribution, visibility, and sales targets are achieved.Key...

  • Category Management Specialist

    2 months ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Lawazem Full time

    About the RoleLawazem is seeking a highly skilled Category Manager to join our team. As a Category Manager, you will be responsible for developing and executing category strategies to drive sales, profitability, and customer satisfaction.Key ResponsibilitiesCategory Strategy and Planning:Develop and implement category strategies and plans to achieve sales...

Customer Relationship Manager

2 months ago

Riyadh, Ar Riyāḑ, Saudi Arabia Michael Page Full time

About the Role

The Customer Relationship Manager will spearhead the development and implementation of a comprehensive customer relationship management system and loyalty program strategy for a leading hospitality company. This role is crucial in establishing robust customer relationships and enhancing customer retention through innovative loyalty schemes.

Key Responsibilities

  1. Implement a customer relationship management system for personalized customer interaction activities, including targeted promotions and attention-grabbing initiatives.
  2. Maintain clean and categorized databases, grouping customer segments for effective marketing and sales efforts.
  3. Manage various campaigns, including email campaign management, to engage customers and drive loyalty.
  4. Analyze data and provide reports to management for informed decision-making.

Requirements

  1. Bachelor's degree in business administration, marketing, information systems, or a related field; a master's degree or relevant certifications are preferred.
  2. Minimum of 4-5 years of experience in data analytics, CRM, and loyalty program management, with hospitality experience being a plus.
  3. Familiarity with CRM software and database management.
  4. Demonstrated success in CRM system management and loyalty program development.
  5. Proficiency in managing and customizing customer data platforms (CDPs) and CRM software to align with business needs.
  6. Expertise in designing and executing loyalty programs that enhance customer retention and engagement.
  7. Skill in leveraging data to design and implement targeted marketing strategies and promotions.

About Michael Page

Michael Page is a leading recruitment agency that specializes in placing top talent in various industries, including hospitality. We are committed to helping our clients find the best candidates for their roles and providing exceptional service to our candidates.