Customer Experience Lead

1 week ago


Riyadh, Ar Riyāḑ, Saudi Arabia Microsoft Full time

As a Digital Transformation Specialist, you will play a critical role in helping our customers realize their business outcomes faster with Microsoft's products and services. You will be responsible for aligning customer objectives with the current Microsoft portfolio of work in the customer account.

Your expertise in cloud technology and industry perspectives will enable you to develop bookable programs of work that drive business outcomes. You will work closely with the account team to link Customer Success Plans (CSPs) with account plan priorities and develop engagement strategies to deliver ongoing customer success.

The role requires strong analytical and problem-solving skills, as well as excellent verbal and written communication skills. You will be expected to collaborate with key technical stakeholders to address customer needs and deliver results.

We are seeking a highly motivated and results-driven individual who is passionate about technology and has a proven track record of delivering results. If you have a growth mindset, innovative spirit, and a desire to empower others, we encourage you to apply.



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