Customer Service Excellence Leader

Job Description: We are seeking a seasoned customer service professional to join our team as a Shift Leader. The ideal candidate will have extensive experience in customer service, with a strong background in leading teams and driving results. As a Shift Leader, you will be responsible for monitoring the performance of our customer service agents during...

Job OverviewTaab Group is seeking a skilled Customer Service Excellence Manager to lead our customer service team in KSA.We are looking for a high-impact professional to drive excellence in customer service, ensuring seamless and high-performance contact center operations while delivering an exceptional customer experience. This role involves working closely...

Job Summary:We are seeking a highly skilled Service Excellence Leader to join our team in Riyadh, Saudi Arabia.In this role, you will be responsible for optimizing and streamlining standard business procedures to augment overall operational effectiveness.You will facilitate communication and cooperation among various departments to guarantee adherence to the...

As a Senior Customer Service and Sales Leader at Asteri Beauty (B Corp™), you will play a vital role in driving business success by delivering exceptional customer experiences, managing sales teams, and promoting a positive brand image. If you have a passion for luxury beauty retail and are looking for a challenging opportunity, we encourage you to...

Tetra Pak is a global leader in food processing and packaging solutions. We are looking for a talented individual to join our customer service team as a Customer Service Representative.As a key member of the team, you will be responsible for managing front office activities related to order management, design handling, supply and demand, and logistics. You...

Tbwa Chiat/Day Inc is dedicated to delivering outstanding service to our customers. As a Service Delivery Excellence Manager, you'll be responsible for ensuring that our agents meet the highest standards of quality and service.You'll monitor agent calls, chats, and emails to assess quality and adherence to service standards. Your analytical skills and...

Job Title: Customer Satisfaction Enhancement LeaderThe Customer Satisfaction Enhancement Leader role at Laverne Group | مجموعة لافيرن requires a highly skilled professional who can drive customer satisfaction initiatives.Key Responsibilities:Customer Service Performance Monitoring:Review and evaluate customer interactions to ensure adherence to...

Front Office Supervisor Role:The Front Office Supervisor at Crowne Plaza Riyadh Al Waha, an IHG Hotel, is responsible for leading the front desk operations during their shift. This involves supervising staff, ensuring the efficient delivery of guest services, and maintaining high standards of customer satisfaction.Key Responsibilities:Supervise front office...

Silah Tamkeen is a leading company in the staffing and recruiting industry, and we are seeking a highly skilled Sales and Customer Success Leader to join our team. As a mid-senior level professional, you will be responsible for developing and executing effective sales strategies to increase revenue and market share.Key ResponsibilitiesIdentify new business...

Customer Experience StrategistCisco is looking for a Senior Leader - Customer Engagement to join our CX team. In this role, you will lead a team of CX Principals/Managers, Customer Success Managers, and Customer Program Managers. Your key responsibilities include driving adoption and managing the CX services business to drive growth.Your ResponsibilitiesAs...

Our CultureThe Ritz-Carlton is proud of its unique culture, which emphasizes teamwork, respect, and a passion for delivering exceptional service. Our Ladies and Gentlemen strive to create memorable experiences for our guests, and we are committed to supporting their growth and development.Job ResponsibilitiesThis role plays a key part in our commitment to...

About the RoleJohnson & Johnson is a global healthcare leader with a strong commitment to innovation and customer satisfaction. We are currently seeking an experienced Customer Service Team Lead to join our team in Riyadh, Saudi Arabia.Job DescriptionThis role will be responsible for creating a world-class customer experience by emphasizing excellence in...

About This Role:We're looking for an experienced DELIVERY EXCELLENCE DIRECTOR to lead our team at Amazon. As a key member of our Professional Services organization, you will be responsible for building and managing high-performing teams of cloud experts, collaborating with stakeholders to deploy innovative solutions, and driving business development...

As an Operational Excellence Leader at Alkhorayef Industries Company, you will play a key role in driving operational excellence across the organization. You will be responsible for identifying opportunities for improvement and implementing changes to enhance efficiency, productivity, and quality.Key ResponsibilitiesOperational Excellence: Drive operational...

At Global Blue, we believe that our employees are our greatest asset. As a Service Excellence Ambassador, you will be responsible for delivering exceptional customer experiences and promoting a positive brand image.Key ResponsibilitiesProvide exceptional customer service, responding to inquiries and resolving issues in a timely and professional manner.Work...

Seniority Level: Mid-SeniorWe are seeking a mid-senior level Management Excellence Leader to join our client's dynamic team in Saudi Arabia, under their Operation Optimization capability.The ideal candidate would have experience in managing teams and leading the delivery of operational improvement projects.Key Requirements:A minimum of 2 years of...

About RP InternationalRP International is a leading provider of payment solutions, seeking a highly experienced Customer Engagement Leader to drive the development and execution of a robust Loyalty Strategy.Job Description:Develop and execute a comprehensive loyalty strategy, ensuring alignment with business objectives.Manage complex loyalty projects,...

At Lalamove, we believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world's...

Are you ready to take on a challenging role as a Cloud Sales Leader for Enterprise Customers? Our MENAT region is seeking experienced professionals to lead sales efforts and establish Amazon Web Services as the go-to cloud technology provider across our assigned accounts.You'll work closely with C-level business and IT executives to develop and execute plans...

Role DescriptionThe Service Delivery Excellence Professional will play a key role in enhancing customer satisfaction and loyalty through insightful data analysis and proactive relationship management. This position requires a highly competent individual capable of interpreting customer feedback and trends to formulate actionable strategies.Main...