E-Commerce Operations Manager

1 week ago


Riyadh, Ar Riyāḑ, Saudi Arabia BUSEET Full time
Key Responsibilities:
  1. Optimize Product Listings: Develop and implement strategies to enhance product visibility and drive sales on e-commerce platforms.
  2. Digital Marketing Campaigns: Design and execute targeted online marketing campaigns to increase brand awareness and drive website traffic.
  3. Business Intelligence: Analyze sales data to identify trends, opportunities, and areas for improvement, providing actionable insights to inform business decisions.
  4. Team Collaboration: Work closely with cross-functional teams, including marketing, sales, and IT, to align business objectives and improve website performance.
  5. Performance Metrics: Monitor and report on key performance indicators (KPIs) for e-commerce channels, ensuring data-driven decision making.
  6. Customer Experience: Ensure a seamless and engaging customer experience across all online touchpoints, driving loyalty and retention.
  7. Industry Trends: Stay up-to-date with the latest e-commerce trends, technologies, and best practices to inform business strategy.
  8. Search Engine Optimization: Implement SEO best practices to improve search engine rankings and increase online visibility.
  9. Inventory Management: Manage inventory levels and coordinate with supply chain teams to ensure efficient order fulfillment.
  10. Competitive Analysis: Conduct regular competitive analysis to identify market opportunities and areas for improvement.
  11. User Experience: Optimize website navigation and user experience to drive conversions and improve customer satisfaction.
  12. Vendor Partnerships: Develop and maintain relationships with third-party vendors and partners to drive business growth.
  13. Promotional Campaigns: Create and manage promotional campaigns and discounts to drive sales and increase revenue.
  14. Customer Feedback: Monitor customer feedback and reviews to inform product development and improve customer satisfaction.
  15. Compliance: Ensure compliance with legal and regulatory requirements for online sales, maintaining a secure and trustworthy online environment.

Requirements: A strong understanding of e-commerce principles, digital marketing strategies, and business operations is essential for success in this role. Cosmetics knowledge is an added advantage.


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