Guest Services Director

About Us">At IBIS, we strive to create exceptional experiences for our guests, leveraging the strength of our teams and integrated ecosystem to break new ground in hospitality. With over 300,000 hospitality experts, we're committed to placing people at the heart of what we do.">Your Role">As a Front Office Manager, you'll be responsible for all aspects of...

About UsRaffles is a luxury hotel brand known for its exceptional service, luxurious amenities, and unparalleled guest experiences. Our hotel in Jeddah, Saudi Arabia offers stunning views of the Red Sea and provides guests with easy access to the city's vibrant cultural scene.Key Responsibilities:Lead the concierge team in delivering exceptional guest...

Key ResponsibilitiesThe successful Bell Captain will be responsible for ensuring exceptional guest experiences from arrival to departure. Key responsibilities include:Overseeing the coordination of bell desk, valet, transportation, and airport operations teams.Supervising, training, and scheduling bell service staff to maintain high service...

Job DescriptionWe are seeking a professional and customer-focused Guest Service Manager to oversee daily front office operations at Raffles. As the face of our organization, you will play a crucial role in ensuring exceptional guest experiences while leading and supporting our front office team.Key Responsibilities:Oversee check-ins, check-outs, guest...

The Role: As a Corporate Services Director, you will be responsible for overseeing corporate services functions, including administrative support, events, and guest experience management. Your key areas of responsibility will include:Developing and implementing strategic plans to enhance corporate servicesLeading cross-functional teams to achieve business...

Our Reservation Agent role requires someone who can thrive in a fast-paced environment, adapting to changing situations while maintaining exceptional customer service standards.Demonstrated experience in handling reservations, customer inquiries, and feedback.Effective problem-solving skills with attention to detail.Able to work independently and...

Job Description:Domo Ventures W.L.L.We are seeking a highly skilled and experienced Cleaning Services Director to oversee the janitorial department. This individual will be responsible for developing and implementing an annual operational plan, ensuring the highest standards of cleanliness, safety, and professional conduct within the...

Raffles is seeking a results-driven Director of Wellness Services to lead our luxury spa operations in Jeddah, Saudi Arabia.Key ResponsibilitiesDevelop Strategic Plans to enhance spa operations, guest satisfaction, and revenue growth.Lead and inspire a team of spa professionals, fostering a culture of excellence and continuous improvement.Oversee Financial...

We are seeking a highly motivated and detail-oriented individual to join our team as a Housekeeping Room Attendant. As a member of our housekeeping team, you will play a critical role in ensuring the highest standards of cleanliness and service excellence in all guest rooms and hotel facilities. If you have a strong work ethic, an eye for detail, and a...

We are seeking a highly motivated and experienced F&B Service Director to join our dynamic team at a luxurious 5-star hotel in Jeddah.Key ResponsibilitiesThe successful candidate will:Lead by Example: Demonstrate exceptional leadership and organizational skills, with the ability to work under pressure and maintain high service standards.Develop Staff: Train...

Job DescriptionThe Branch Operations Director is responsible for leading and maximizing the performance of all branch operational functions. This includes directing the activities of departmental managers, coaching them in establishing their departmental financial and non-financial objectives.This role requires ultimate accountability for achieving budgeted...

About the RoleWe are seeking a highly organized and efficient Room Coordinator to join our team at Raffles Hotel Jeddah in Saudi Arabia. As a Room Coordinator, you will play a crucial role in ensuring smooth operations and exceptional guest experiences by managing room assignments, coordinating with various departments, and addressing guest inquiries and...

Job SummaryWe are seeking an experienced Room Attendant to join our team at Raffles Hotel Jeddah. As a key member of our housekeeping staff, you will be responsible for ensuring the highest standards of cleanliness and comfort in our luxurious guest rooms and public areas.

About Our TeamWe are a dynamic team of professionals who are passionate about delivering exceptional guest experiences.Job SummaryThe Housekeeping Services Director will be responsible for leading and managing our Housekeeping Department.Key ResponsibilitiesDevelop and implement strategies to improve guest satisfaction and loyalty.Lead and manage a team of...

About the RoleWe are seeking an ambitious and results-driven Guest Relations Agent to join our team in Jeddah, Saudi Arabia. As a Guest Relations Agent, you will be the primary point of contact for our guests, ensuring their stay is comfortable, enjoyable, and memorable.Responsibilities and DutiesWelcome and Engage Guests: Greet and welcome guests upon...

Company DescriptionLocated adjacent to the residential tower, expert service and world-class luxury combine in the Raffles Hotel Jeddah, which is ready to welcome you and your guests at any moment. Here, the high standards, special touches, and trademark elegance of the Raffles brand are the ultimate compliment to the charm and beauty of a stay in Jeddah.Job...

About the PositionWe are seeking an experienced Guest Experience Officer to join our team at King Faisal Specialist Hospital & Research Centre. As a Patient Reservation Representative, you will be responsible for delivering exceptional guest experiences and ensuring that all guests feel valued and respected.Your key responsibilities will include:Greeting...

We are seeking a visionary and experienced Director of Spa to lead our luxury spa operations in Jeddah, Saudi Arabia. As the Director of Spa, you will be responsible for overseeing all aspects of our world-class spa facility, ensuring exceptional guest experiences, and driving business growth.Key ResponsibilitiesDevelop and implement strategic plans to...

Job Requirements:We are seeking a highly motivated and customer-focused Front Desk Agent to join our team at Raffles. In this key role, you will interact with guests daily, delivering exceptional service and creating memorable experiences.Key Responsibilities:Provide excellent customer service and create a welcoming atmosphere.Address guest inquiries,...

Key Responsibilities:As a skilled Front Desk Agent at RAFFLES, you will be responsible for creating unforgettable experiences for our guests. Key responsibilities include:Delivering personalized greetings and welcoming guests to the hotel.Handling guest inquiries, resolving issues efficiently, and escalating concerns when necessary.Processing check-outs...