Regional Business Director
18 hours ago
Job Purpose :
The Regional Business Director is responsible for overseeing the daily operations of stores, ensuring adherence to brand standards.
The role involves communicating branch targets and providing performance improvement guidance while maintaining high standards in conduct, customer service, and business performance.
Key Responsibilities :
- Strategic Planning
- Create annual and long-term business plans, project key performance indicators (KPIs), formulate business cases, and estimate resource requirements.
- Daily Operations
- Analyze daily, weekly, and monthly shop KPIs, along with financial and commercial reports.
- Team Management
- Establish and suggest personal performance objectives, leveraging organizational systems for performance enhancement.
- Utilize an organizational development framework to identify the unique growth requirements of the team.
- Customer Service
- Establish and uphold customer service standards while overseeing a large customer service team.
- Retail Standards
- Implement brand retail standards and trade marketing activities to maintain an optimal store image and ensure health and safety.
- Inventory Management
- Oversee periodic and qualitative stock liquidation processes while also managing expenses to maximize sales and profit.
- Market Insights
- Conduct market studies and deliver crucial market insights and trend updates to the brand managers and merchandise team for monthly replenishment and seasonal collections.
- Performance Analysis
- Ensure qualitative analysis of product and category performance.
- Team Performance
- Manage and report on team performance, establishing appropriate performance objectives for direct reports and recognizing their achievements. Take necessary corrective action when needed to ensure both team and personal objectives are met.
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