Service Process Lead
4 days ago
Key Responsibilities:
- Assist in controlling job workflows based on customer requests, coordinating with Service Advisors to meet promised delivery times and quality standards.
- Evaluate vehicle assignments to ensure timely repairs, avoiding misuse of man-hours and optimizing productivity.
- Verify accurate data entry into the system by confirming job cards with Chief Technicians and Technicians.
- Communicate with Service Advisors on repair progress and obtain approvals for additional parts to avoid unnecessary replacements.
- Maintain high guest satisfaction through effective networking with other departments, adhering to service standards.
- Notify Chief Technicians of completed jobs for final quality control tests and release vehicles according to agreed delivery times.
- Support post-service follow-up for complaints and issues, reporting to service team leaders for review and resolution.
- Confirm requested repairs have been completed by assigned Technicians to charge labor and materials costs accurately.
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Riyadh, Ar Riyāḑ, Saudi Arabia Keeta Full timeJob DescriptionWe are seeking a Customer Service Manager to lead the development of business process innovation.Keeta, an independent brand of Meituan, is revolutionizing the food delivery space with cutting-edge technology. As a dynamic and innovative global platform, we provide fast, reliable, and seamless food delivery experiences. Our mission is to help...
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Process Optimization Lead
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Visionx Full timeJoin Our Team: Continuous Service Improvement ManagerVisionX is seeking a highly skilled Continuous Service Improvement Manager to join our team. In this role, you will be responsible for driving a culture of continuous improvement across all IT services. This includes developing and implementing a structured plan to enhance service delivery, efficiency, and...
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Procurement Process Lead
1 day ago
Riyadh, Ar Riyāḑ, Saudi Arabia Riyadh Air Full timeAbout the CompanyRiyadh Air is leveraging technology to transform the aviation landscape, aiming to establish itself as a major player in the global market.About the RoleWe're seeking an experienced procurement professional to lead the purchasing process for Corporate departments.Responsibilities include assessing technical specifications, managing bidding...
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Lead Metallurgist for Refractory Processing
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Maaden Saudi Arabian Mining Company Full timeMaaden is looking for a highly skilled Lead Metallurgist to oversee refractory processing operations. As a senior member of our team, you'll be responsible for coordinating site-based metallurgical test work and process optimization activities to improve gold extraction efficiency and reduce operating costs.Main Responsibilities:Prepare presentations,...
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Customer Service Transformation Lead
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Servicenow Full timeJob SummaryServicenow is seeking a Principal Technical Consultant to lead our Customer & Industry Workflows team. As a technical expert, you will guide clients through the implementation of our Customer Service Management (CSM) and Field Service Management (FSM) solutions.Key ResponsibilitiesProject DeliveryAct as the primary technical liaison for projects,...
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Service Team Lead
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia CARE Full timeService Team Lead Job DescriptionCARE is seeking a highly motivated and experienced Service Team Lead to join our team. As a Service Team Lead, you will be responsible for overseeing the service team, including hosts/hostesses, servers, and bartenders.Your primary responsibility will be to manage reservations, seat guests, and coordinate the flow of service...
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Process Optimization Lead
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Afuturewithus Full timeWhat You Will DoIn this exciting role, you will have the opportunity to develop and implement process improvements that drive business growth and operational efficiency. Your responsibilities will include:Developing and launching product programs in terms of policy, procedures, and process enhancementsSupporting the launching of new business initiatives and...
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Customer Service Team Lead
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Johnson & Johnson Full timeJob DescriptionWe are seeking a Customer Service Team Lead to join our team at Johnson & Johnson. In this role, you will be responsible for creating a world-class customer experience by emphasizing excellence in customer service procedures and promoting cooperation, collaboration, and a culture of mutual trust.The ideal candidate will have 4+ years of...
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Sales Process Improvement Lead
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Foreground. Full timeBackgroundOur client is a well-established leader in the fitness and wellness industry, partnering with top companies to drive business growth and excellence. We are seeking a highly skilled Sales Transformation & Training Project Leader to join their team in Riyadh.About the RoleThis is an exciting opportunity to lead the implementation of a structured...
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Hospitality Service Lead
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Four Seasons Hotels Ltd Full timeFour Seasons Hotels Ltd is committed to delivering exceptional guest experiences through a commitment to excellence and genuine heart. As a Hospitality Service Lead, you will play a crucial role in providing an exceptional level of service to our esteemed guests, leading and managing a team of 12, and prioritizing daily operations to ensure seamless service...
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Customer Service Experience Lead
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Johnson & Johnson Full timeAbout the RoleJohnson & Johnson is a global healthcare leader with a strong commitment to innovation and customer satisfaction. We are currently seeking an experienced Customer Service Team Lead to join our team in Riyadh, Saudi Arabia.Job DescriptionThis role will be responsible for creating a world-class customer experience by emphasizing excellence in...
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Senior Architect
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Iconic IT Consulting Service LLC Full timeJob DescriptionWe are looking for a seasoned Solution Architect to lead the design and implementation of cutting-edge solutions for our clients in the financial services industry.About YouYou have a proven track record of success in solution architecture, with expertise in TOGAF, AWS, Azure, and microservices architectures. You are well-versed in financial...
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Lead, Services Sales
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Arab National Bank Full timeLead, Services SalesLocation: Riyadh, Saudi ArabiaArea of Interest: Sales - Services, Solutions, Customer SuccessJob Type: ProfessionalTechnology Interest: Services & SoftwareJob Id: 1436426What You'll DoThe Services Sales Specialist is responsible for selling the entire Customer Experience Services portfolio to our Major Accounts in Saudi Arabia based in...
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Manufacturing Process Quality Lead
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Larsen & Toubro Full timeAbout the Job:This is a mid-senior level position requiring strong expertise in quality assurance and control, particularly in the renewable energy sector.Key Responsibilities:Develop and maintain a deep understanding of international quality management systems and technical standards.Lead quality assurance initiatives to ensure compliance with regulatory...
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Technical Lead
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Iconic IT Consulting Service LLC Full timeCompany OverviewWe are a leading technology consulting firm, passionate about delivering innovative solutions to the financial services industry.About This RoleWe are seeking a highly experienced Solution Architect to join our team in Riyadh. As a key member of our Technology Strategy & Transformation group, you will be responsible for developing...
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Support Services Lead
22 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Adobe Full timeWe're seeking a Support Services Lead to join our team in Riyadh, where you'll be responsible for delivering exceptional support services to our Ultimate Support plan customers. As a key member of our team, you will work closely with our Technical Account Manager to ensure a seamless customer experience from day one.Your Key Responsibilities Will...
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IT Service Management Lead
1 day ago
Riyadh, Ar Riyāḑ, Saudi Arabia Riyadh Air Full timeAbout Riyadh AirAbout the RoleA seasoned IT service management professional is required to lead the collaboration between RX IT teams, business units, vendors, and partners to ensure seamless service delivery.Key responsibilities include overseeing critical applications and services, proactively addressing potential disruptions to maintain operational...
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Process Optimization Specialist
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia RER | السجل العقاري Full timeJob Overview:The Center Performance Lead plays a crucial role in ensuring the optimal performance of processing centers, focusing on achieving strategic objectives. This role requires effective management to guarantee alignment with company goals.Main Responsibilities:Verify efficient processing of all first registration requests.Ensure compliance with the...
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Process Optimization Lead
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia شركة المراعي Full timeAbout the RoleWe are seeking an experienced Engineering Manager - Automation to join our MES Systems department.The successful candidate will be responsible for ensuring the operational availability of our process and filling/packing automated systems.Key responsibilities include:Maintaining and optimizing system performance.Providing technical expertise to...
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Support Services Lead
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia AECOM Full timeSummary:The Support Services Supervisor plays a critical role in maintaining operational excellence across the organization. This position is pivotal in managing a wide range of facilities and support services to ensure that daytoday office functions run smoothly and efficiently. The role requires oversight of housekeeping safety compliance event...