Customer Service Team Lead

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across...

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across...

At Dafater, we are looking for a highly skilled Customer Success Team Lead to join our team. As a key member of our customer success department, you will be responsible for leading a team of specialists in ensuring outstanding client experiences.Job Description:Oversee and guide a team of Customer Success Specialists to ensure the delivery of exceptional...

About Arabic Computer Systems:We are a dynamic company looking for a skilled Customer Service Manager Lead to join our team. As a Customer Service Manager Lead, you will be responsible for maintaining positive relationships with customers and overseeing service delivery within the business context.Your primary responsibilities will include:Maintaining...

Key ResponsibilitiesAs the Director of Customer Experience, you will be responsible for leading the customer service department and developing strategies to improve customer satisfaction. Your key responsibilities will include:Developing and executing customer experience strategies that meet business objectives.Leading a team of customer service...

About the Role: As a Shift Leader at Keeta, you will play a critical role in shaping the customer experience for our clients. You will lead a team of customer service agents during rotating shifts, providing guidance and support to ensure they deliver exceptional service. Your primary focus will be on monitoring agent performance, identifying areas for...

Front Office Supervisor Role:The Front Office Supervisor at Crowne Plaza Riyadh Al Waha, an IHG Hotel, is responsible for leading the front desk operations during their shift. This involves supervising staff, ensuring the efficient delivery of guest services, and maintaining high standards of customer satisfaction.Key Responsibilities:Supervise front office...

Service Team Lead Job DescriptionCARE is seeking a highly motivated and experienced Service Team Lead to join our team. As a Service Team Lead, you will be responsible for overseeing the service team, including hosts/hostesses, servers, and bartenders.Your primary responsibility will be to manage reservations, seat guests, and coordinate the flow of service...

About the RoleJohnson & Johnson is a global healthcare leader with a strong commitment to innovation and customer satisfaction. We are currently seeking an experienced Customer Service Team Lead to join our team in Riyadh, Saudi Arabia.Job DescriptionThis role will be responsible for creating a world-class customer experience by emphasizing excellence in...

We are seeking an experienced Customer Service Supervisor Lead to join our front desk team at Crowne Plaza Riyadh RDC Hotel & Convention Center.Key Responsibilities:Lead and manage the front desk team to deliver exceptional guest experiences.Develop and implement effective customer service strategies.Maintain accurate guest profiles and track...

Job DescriptionThe Senior Manager Customer Success role is a key position within Nielsen Consumer LLC, responsible for leading key accounts and project executions for strategic clients in the vertical. As a consultative partner, you will develop relationships with key clients and service their research requirements, exploring and generating cross-sell/upsell...

Job SummaryServicenow is seeking a Principal Technical Consultant to lead our Customer & Industry Workflows team. As a technical expert, you will guide clients through the implementation of our Customer Service Management (CSM) and Field Service Management (FSM) solutions.Key ResponsibilitiesProject DeliveryAct as the primary technical liaison for projects,...

The ideal candidate for this position will possess strong leadership and team management skills, with excellent communication and interpersonal abilities. You should be able to analyze data and make informed decisions, while being fluent in both Arabic and English.About the Role:This is a full-time position, requiring flexibility and adaptability.You will...

Landmark Arabia seeks a skilled Reporting and Analytics Specialist to join our team. The ideal candidate will have expertise in creating, analyzing, and distributing reports that track call center performance.Key Responsibilities:Reporting and AnalysisGenerate daily, weekly, and monthly performance reports using advanced Excel formulas and pivot...

Job SummaryThe Head of Customer Service plays a pivotal role in enhancing customer satisfaction by leading and managing the customer service department. This leadership position entails developing strategies to improve customer interaction, directing a team of customer service professionals, and implementing technologies and processes that elevate the...

Job DescriptionCompany Overview:At شركة درعه للتجاره, we are committed to delivering exceptional customer experiences that drive loyalty and retention. Our goal is to provide world-class service that exceeds our customers' expectations.Job Summary:We are seeking a highly skilled Head of Customer Service to lead our customer service team in...

Overview: The Head of Customer Service plays a crucial role in enhancing customer satisfaction by leading and managing the customer service department within the organization. This leadership position entails developing strategies to improve customer interaction, directing a team of customer service professionals, and implementing technologies and processes...

Job Description:The Customer Support Lead will report to the Customer Success Manager, providing guidance to a team of customer support professionals. The role focuses on maintaining high-quality customer service and ensuring effective issue resolution within established guidelines.Key Responsibilities:Assist in implementing strategies that enhance customer...

Get AI-powered advice on this job and more exclusive features.Overview: The Head of Customer Service plays a crucial role in enhancing customer satisfaction by leading and managing the customer service department within the organization. This leadership position entails developing strategies to improve customer interaction, directing a team of customer...

We are seeking a highly motivated and skilled cook to join our Principalia restaurant as a Culinary Team Lead.The successful candidate will be responsible for leading the culinary team, maintaining the highest standards of kitchen efficiency, safety, and hygiene, and providing exceptional customer service.Key Responsibilities:Team Leadership: Lead the...