Technical Service Manager

2 weeks ago


Riyadh, Ar Riyāḑ, Saudi Arabia Ejada Systems Limited. Full time

The Technical Service Manager will be responsible for leading the technical aspects of IT service management at Ejada Systems Limited.

Key Responsibilities
  • Oversee the monitoring of alerts and incidents using various tools to ensure timely detection, escalation, and resolution of issues.
  • Provide advanced troubleshooting and support for complex issues.
  • Develop and optimize monitoring processes and workflows in collaboration with other teams.
  • Conduct regular reviews of critical business and IT systems to identify potential risks.

This role requires a strong understanding of IT infrastructure, applications, and monitoring tools, as well as experience in optimizing monitoring processes.



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