Front Desk Team Leader

1 day ago


Riyadh, Ar Riyāḑ, Saudi Arabia Crowne Plaza Riyadh RDC Hotel & Convention Center Full time

Crowne Plaza Riyadh RDC Hotel & Convention Center invites applications for the position of Front Desk Team Leader.

Job Description:

The Front Desk Team Leader is responsible for overseeing the daily operations of the front desk team, ensuring seamless check-in/check-out processes, and maintaining high standards of service.

Main Responsibilities:

  1. Supervise the front desk team to ensure efficient and effective operations.
  2. Develop and implement effective strategies to improve guest satisfaction and loyalty.
  3. Maintain proactive communication with guests to anticipate their needs and exceed expectations.
  4. Collaborate closely with other departments to ensure a cohesive guest experience.
  5. Collect and review guest feedback to identify areas for improvement and implement corrective actions.

Requirements:

  1. Minimum 2-3 years of experience in a hospitality setting, with at least 1 year in a supervisory role.
  2. Excellent verbal and written communication skills.
  3. Strong leadership and problem-solving abilities.
  4. Familiarity with hotel management software and Microsoft Office Suite.
  5. Fluency in English is required; additional language skills are a plus.

About Our Team:

Crowne Plaza Riyadh RDC Hotel & Convention Center has a diverse and dynamic team of professionals, committed to delivering exceptional guest experiences and exceeding expectations.



  • Riyadh, Ar Riyāḑ, Saudi Arabia Jobs for Humanity Full time

    We have an exciting opportunity for a dynamic and friendly Receptionist to join our team. The role involves managing the front desk operations providing an inviting and efficient environment for visitors and callers. Job Purpose As a receptionist your key objective will be to oversee our front desk operations to ensure a friendly and competent environment...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Stella Stays Full time

    At Stella Stays, we prioritize exceptional guest experiences and seamless digital services. As a highly organized and detail-oriented individual, we seek a talented Front Desk Operations Coordinator to join our team in Riyadh.The ideal candidate will possess strong leadership skills, attention to detail, and excellent communication abilities. They will be...


  • Riyadh, Ar Riyāḑ, Saudi Arabia National Medical Care Company Full time

    Job DetailsWe are seeking a Clinical Front Desk Assistant to join our team at National Medical Care Company. The successful candidate will be responsible for providing exceptional patient care and service, while ensuring smooth operations at the front desk.Responsibilities:Manage patient flow, scheduling appointments and coordinating with healthcare...


  • Riyadh, Ar Riyāḑ, Saudi Arabia StellaStays Inc. Full time

    As a Front Desk Operations Coordinator at Stella Stays, you will play a critical role in delivering exceptional guest experiences.Main Responsibilities:Ensure smooth check-in/check-out processes, maintaining accurate records and resolving any issues that may arise.Manage inventory levels, maintain stock control, and supervise the maintenance and cleaning...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Foodics Full time

    Job DescriptionThe ideal candidate will be the first point of contact for visitors, ensuring a positive and efficient front-desk experience.Greet and assist visitors in a professional and friendly mannerHandle incoming and outgoing mail and deliveriesMaintain a clean and organized reception areaThis role requires strong communication and interpersonal...


  • Riyadh, Ar Riyāḑ, Saudi Arabia StellaStays Inc. Full time

    We are seeking a highly organized and detail-oriented individual to join Stella Stays as a Front Desk Operations Coordinator in Riyadh.Key Responsibilities:Conduct daily check-in/out inspections to ensure property readiness and guest satisfaction.Oversee in-house inventory management and stock count to maintain adequate supplies.Supervise the maintenance and...


  • Riyadh, Ar Riyāḑ, Saudi Arabia DIMENSIONS Full time

    Job OverviewWe are seeking a talented Guest Relations Manager to join our team at DIMENSIONS. As a key member of our front desk team, you will be responsible for ensuring that our guests receive exceptional service and have a memorable stay with us.Key Responsibilities:Coordinate Guest Services: Ensure that guests are properly greeted upon arrival,...


  • Riyadh, Ar Riyāḑ, Saudi Arabia StellaStays Inc. Full time

    Riyadh, Saudi Arabia | Posted on 03/13/2025At Stella Stays, we're not just another hospitality brand - we're building the future of living. We've reimagined what it means to feel at home, creating tech-driven, beautifully designed spaces that people actually want to live in, whether for a few days or a few months.We started in 2019 with a bold vision, and in...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Crowne Plaza Riyadh Al Waha, an IHG Hotel Full time

    Front Office Supervisor Role:The Front Office Supervisor at Crowne Plaza Riyadh Al Waha, an IHG Hotel, is responsible for leading the front desk operations during their shift. This involves supervising staff, ensuring the efficient delivery of guest services, and maintaining high standards of customer satisfaction.Key Responsibilities:Supervise front office...


  • Riyadh, Ar Riyāḑ, Saudi Arabia CARE Full time

    The Front Desk Coordinator plays a vital role in the Construction & Building industry, serving as the initial point of contact for clients and visitors. This position requires a professional demeanor, excellent communication skills, and the ability to manage multiple tasks efficiently.Responsibilities:Greet and welcome visitors in a friendly and professional...


  • Riyadh, Ar Riyāḑ, Saudi Arabia CARE Full time

    About the RoleWe are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at CARE.Job ResponsibilitiesThe ideal candidate will have excellent communication skills, be able to work effectively in a fast-paced environment, and possess a strong attention to detail.They will be responsible for managing incoming telephone...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Midis Group Full time

    Company OverviewThe Midis Group is a leading provider of IT solutions, with a focus on hardware and networking. We are seeking an experienced receptionist to join our administration team.Job DescriptionWe are looking for a skilled Receptionist to provide exceptional administrative support to our staff and clients. As the first point of contact for visitors,...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Tiara Group Full time

    About the JobWe are seeking a highly motivated and organized individual to join our team as a Gym Receptionist. The successful candidate will provide exceptional customer service to our members and guests, ensuring a positive experience at our fitness facility.Job DescriptionKey Responsibilities:Welcome and register new members, process membership sales and...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Crowne Plaza Riyadh Al Waha, an IHG Hotel Full time

    Job Summary:We are seeking an experienced Front Office Supervisor to join our team at Crowne Plaza Riyadh Al Waha, an IHG Hotel. As a key member of our front office team, you will play a vital role in ensuring exceptional guest experiences and efficient operational processes.Responsibilities:Supervise front office operations during shifts, focusing on...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Tiara Group Full time

    About the PositionWe are seeking a highly organized and customer-focused individual to join our team as a Gym Receptionist. The successful candidate will provide exceptional customer service to our members and guests, ensuring a positive experience at our fitness facility.Key Responsibilities:Member Services:Welcome and register new members, process...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Crowne Plaza Riyadh Al Waha, an IHG Hotel Full time

    Job Description:The Front Office Supervisor role at Crowne Plaza Riyadh Al Waha, an IHG Hotel, is a key position that oversees the smooth operation of front office services. This includes managing the check-in and check-out process, ensuring guest information is accurate, and handling guest complaints efficiently.This leadership role requires strong...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Strategic Gears Full time

    Key Responsibilities:We are seeking an Executive Assistant to join our team at Strategic Gears. The ideal candidate will have experience in an executive assistant role with a senior team and a minimum of a bachelor's degree. They will be responsible for managing scheduling, drafting and sending communications, organizing meetings, and preparing meeting...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Saudi Petroleum Services Polytechnic Full time

    1. Front Office Management: Ensuring availability at reception area and welcoming guests; Managing the board line calls.2. Travel and Accommodation:Arranging/preparing the invitation letters for the employees travelling.Managing the travel and hotel bookings directly and through the HR in region.Arranging airport picks and drop offs.Booking accommodation for...


  • Riyadh, Ar Riyāḑ, Saudi Arabia DIMENSIONS Full time

    About UsWe are DIMENSIONS, a leading provider of exceptional hospitality experiences. We are seeking a highly skilled Guest Relations Manager to join our team and help us deliver unforgettable experiences for our guests.Key Responsibilities:Provide Exceptional Guest Service: Greet clients upon arrival, coordinate check-ins, and ensure assigned rooms are...


  • Riyadh, Ar Riyāḑ, Saudi Arabia StellaStays Inc. Full time

    This Front Desk Operations Coordinator role is an exciting opportunity to join a dynamic team at Stella Stays.Main Accountabilities:Ensure timely and efficient completion of front desk tasks, including check-in/check-out processes and guest request fulfillment.Supervise the maintenance and cleaning team, focusing on quality standards and task...