Front Office Assistant

4 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Tiara Group Full time
About the Position

We are seeking a highly organized and customer-focused individual to join our team as a Gym Receptionist. The successful candidate will provide exceptional customer service to our members and guests, ensuring a positive experience at our fitness facility.

Key Responsibilities:
  • Member Services:
  1. Welcome and register new members, process membership sales and renewals, and respond to member inquiries.
  2. Provide excellent customer service, resolving member issues and complaints in a timely and effective manner.
Front Desk Operations:
  1. Manage front desk operations, including answering phone calls, scheduling appointments, and maintaining accurate member records.
  2. Process payments and handle cash transactions accurately.
Facility Maintenance:
  1. Assist with light cleaning duties and monitor gym usage, reporting any issues to maintenance staff.
Requirements
  • Education:
  1. A High School Diploma or equivalent is required.
Experience:
  1. Two years of experience in customer service or a related field are preferred.
Skills:
  1. Excellent communication and interpersonal skills.
  2. Strong organizational and time management skills.


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