Service Delivery Coordinator

2 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Rawaj HCM Jobs Full time

Rawaj HCM Jobs values innovative professionals who drive success through effective IT service delivery.

The ideal candidate for this position will possess strong analytical and problem-solving skills, excellent leadership and communication abilities, and a customer-centric approach.

Key Tasks
  • Manage service requests efficiently, resolving issues within specified timeframes.
  • Optimize workflows to enhance incident and problem resolution efficiency.
  • Identify opportunities to improve processes and foster collaboration among team members.
  • Monitor and report on operational performance, ensuring compliance with SLAs and service commitments.
  • Lead change management processes to guarantee smooth implementation of service modifications with minimal disruption.
Required Skills and Qualifications

We are looking for a highly skilled professional with:

  • Bachelor's degree in Information Technology or a related field.
  • Proven 2-4 years of experience in IT service delivery management with a focus on change management principles.
  • Strong knowledge of IT service management frameworks (e.g., ITIL).
  • Excellent leadership and communication skills, with a customer-centric approach.
  • Ability to analyze data and produce insightful reports on performance and service quality.


  • Riyadh, Ar Riyāḑ, Saudi Arabia CARE Full time

    Service Excellence:The Service Delivery Coordinator supports the service team in delivering exceptional guest experiences by ensuring efficient table settings, prompt food and beverage service, and timely addressing of guest needs. This role contributes significantly to maintaining smooth dining operations.Responsibilities:Assist servers in serving food and...


  • Riyadh, Ar Riyāḑ, Saudi Arabia H. M. Al Rugaib & Sons Trading Co. Full time

    Roles and responsibilities A delivery coordinator is responsible for managing the distribution and delivery schedules and ensuring that the items for delivery are thoroughly inspected for quality. Delivery coordinators review customer orders multiple times to prevent distribution delays and possible complaints. They also reach out to the customers for...


  • Riyadh, Ar Riyāḑ, Saudi Arabia H.M Rugaib & Sons Trading Co. Ltd Full time

    A delivery coordinator is responsible for managing the distribution and delivery schedules and ensuring that the items for delivery are thoroughly inspected for quality. Delivery coordinators review customer orders multiple times to prevent distribution delays and possible complaints. They also reach out to the customers for delivery confirmation and list...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Hamad M. Al Rugaib & Sons Trading Co Full time

    المدن : الرياض - الخبر- جده - مكه - المدينة المنورة - تبوك - خميس مشيط - الهفوف - بريدةJob description:A delivery coordinator is responsible for managing the distribution and delivery schedules and ensuring that the items for delivery are thoroughly inspected for quality. Delivery coordinators review...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Delivery Hero SE Full time

    Delivering Exceptional Customer Experiences: A Career OpportunityJob DescriptionStrategic Logistics Planning and ExecutionDelivery Time Reduction and EnhancementNPS Score Improvement through Delivery ExperienceAbout UsWe are a leading player in the delivery space, driven by our passion to deliver exceptional customer experiences.With operations across 70+...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Keeta Full time

    We are hiring a skilled Delivery Logistics Coordinator to join our team at Keeta. In this role, you will oversee the implementation of business operations in the region, monitor daily operations, service quality, and performance metrics.Main ResponsibilitiesCoordinate logistics operations in the region, ensuring timely and efficient delivery of goods.Monitor...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Laverne Group | مجموعة لافيرن Full time

    Last Mile Delivery OperationsAs a key member of the Laverne Group | مجموعة لافيرن team, the Last Mile Delivery Operations expert will be responsible for overseeing and managing the last-mile delivery process to ensure timely and efficient deliveries.Key Responsibilities:Oversee and manage the last-mile delivery process to ensure timely and...

  • Head of IT Services

    3 days ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Delivery Hero SE Full time

    Leading the Way in IT OperationsHungerstation is a fast-growing food delivery app in the region, and we're seeking an experienced Director of IT Operations to lead and optimize our IT infrastructure, service management, and operations across multiple locations. As a member of our team, you'll be responsible for overseeing the design, deployment, and...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Hamad M. Al Rugaib & Sons Trading Co Full time

    Role Summary:We are looking for a highly organized and detail-oriented Delivery Coordinator to join our team at Hamad M. Al Rugaib & Sons Trading Co.Key Accountabilities:Confirm delivery details with customers, resolve any issues, and address their inquiries and concerns.Track and resolve delivery-related issues promptly.Monitor performance standards to...


  • Riyadh, Ar Riyāḑ, Saudi Arabia H.M Rugaib & Sons Trading Co. Ltd Full time

    Delivery Operations Coordinator Job SummaryH.M Rugaib & Sons Trading Co. Ltd seeks an experienced Delivery Operations Coordinator to join our team. As a key member of our logistics team, you will be responsible for coordinating the delivery of products to customers, ensuring that all orders are fulfilled accurately and on time.Responsibilities:Coordinate...

  • Service Delivery Expert

    32 minutes ago


    Riyadh, Ar Riyāḑ, Saudi Arabia AREEB Full time

    Areeb is seeking a seasoned Service Delivery Expert to join our team in Riyadh. The ideal candidate will be responsible for delivering exceptional services, building client relationships, and ensuring seamless service coordination.Key ResponsibilitiesService Delivery Deliver timely and successful results that meet or exceed client expectations. Collaborate...


  • Riyadh, Ar Riyāḑ, Saudi Arabia ALJOMAIH BOTTLING PLANTS Full time

    We are looking for a highly skilled Service Delivery Manager to join our team at ALJOMAIH BOTTLING PLANTS. As a Service Delivery Manager, you will play a critical role in ensuring that our IT services meet the highest standards of quality and efficiency.You will be responsible for developing and implementing strategies to improve our IT service delivery...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Ejada Systems Limited. Full time

    We are seeking a seasoned Service Delivery Manager to join our team at Ejada Systems Limited. In this role, you will be responsible for overseeing the end-to-end delivery of services and projects, ensuring alignment with business goals.You will develop and implement strategies to improve service efficiency, quality, and customer satisfaction. Additionally,...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Ihgarmyhotels Full time

    Service Delivery SpecialistAs a Service Delivery Specialist at Ihgarmyhotels, you'll play a critical role in ensuring the seamless delivery of our services. Your primary focus will be on supervising staff, overseeing service operations, and interacting with guests to ensure their needs are met.You'll also be responsible for monitoring inventory levels,...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Ihgarmyhotels Full time

    Job Role: Service Delivery HeadWe are seeking an experienced Service Delivery Head to oversee the delivery of exceptional guest service at Holiday Inn Riyadh Meydan. The successful candidate will be responsible for driving sales and revenue growth, developing and implementing business strategies, and ensuring exceptional guest satisfaction.About Our Hotel...


  • Riyadh, Ar Riyāḑ, Saudi Arabia CARE Full time

    Service Delivery LeadCARE is looking for a Service Delivery Lead to join our team, where you'll be responsible for ensuring the smooth delivery of services and exceeding guest expectations.You'll oversee daily operations, implement property management strategies, and maintain the highest standards of quality.Your Key Responsibilities:Manage guest concerns...


  • Riyadh, Ar Riyāḑ, Saudi Arabia flynas Full time

    About the RoleWe are looking for a highly organized and detail-oriented Corporate Services Coordinator to join our team at Flynas. As a key support function, you will provide essential administrative services to our corporate services team and contribute to the delivery of exceptional guest experiences.Main Duties:Perform mailroom activities, including...


  • Riyadh, Ar Riyāḑ, Saudi Arabia IFS Full time

    Key ResponsibilitiesThe Global Services Strategist establishes and shapes desired customer outcomes and designs executable offerings to deliver value across the customer lifecycle. This role requires strong verbal and written communication skills, strategic planning skills, and the ability to work in a deadline-driven environment.You will work closely with...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Saudi Petroleum Services Polytechnic Full time

    We are seeking a Service Delivery Expert to join our team at Saudi Petroleum Services Polytechnic. This role involves providing top-notch customer service, responding to inquiries, and resolving customer issues efficiently.Key Responsibilities:Greet and assist customers with their inquiries and requests in a timely manner.Process customer orders accurately...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Tbwa ChiatDay Inc Full time

    Tbwa Chiat/Day Inc is dedicated to delivering outstanding service to our customers. As a Service Delivery Excellence Manager, you'll be responsible for ensuring that our agents meet the highest standards of quality and service.You'll monitor agent calls, chats, and emails to assess quality and adherence to service standards. Your analytical skills and...